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Tenders

Personali- ja palgaarvestuse tarkvara soetamine koos iseteenindusega

Closed

Updated October 12, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
January 21, 2026
Contract Details
Category
Services
Reference
302765
Value
€1,500,000
Location
Estonia
Published
December 22, 2025
CPV Code
Project Timeline

Tender Published

December 22, 2025

Deadline for Questions

January 14, 2026

Submission Deadline

January 21, 2026

Tender Opening

January 21, 2026

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Key facts

Estimated value
€1,500,000
Deadline
Expired
CPV Code
72212450-8 — Time accounting or human resources software development services
Procedure
Open procedure
Budget
€1,500,000
Duration
48 months
Location
Estonia
Type
Services
62
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

Hanke esemeks on personali- ja palgaarvestuse ning iseteeninduse lahendus (lisaks võimalikud lisaarendused). Hankega on hõlmatud lisaks koolitused ning tugi- ja hooldusteenus ning Pakkuja lahenduse spetsiifilised litsentsid.
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Requirements & Qualifications

30 requirements across 5 categories

Submission (6)
Mandatory (3)
Compliance (4)
Technical (15)
Financial (2)
SUBMISSION REQUIREMENTS6
--Bidders must provide expected responses for the European Single Procurement Document (ESPD).
--Bidders must complete and submit the mandatory proposal cost form.
--Bidders must complete and submit the security requirements questionnaire.
MANDATORY EXCLUSION GROUNDS3
--Bidders must meet the exclusion grounds specified in the European Single Procurement Document (ESPD).
--Bidders must meet exclusion criteria referred to in other documents published in the public procurement register.
--Subcontractors and suppliers must not be subject to EU sanctions.
ELIGIBILITY REQUIREMENTS4
--Bidders must meet the qualification criteria for providers of personnel and payroll software development and implementation services as outlined in the ESPD.
--Bidders must meet qualification criteria referred to in other documents published in the public procurement register.
--Bidders must agree to the general terms and principles of contract performance outlined in the draft framework agreement.
TECHNICAL CAPABILITY REQUIREMENTS15
--The proposed software must be a cloud-based MS Business Central HRM4Baltics personnel and payroll accounting software solution with self-service.
--The proposed software must meet detailed functional requirements for personnel and payroll, including employee data fields and their handling.
--The solution must meet technical specifications regarding integration, automation, scalability, and security.
FINANCIAL REQUIREMENTS2
--Bidders must provide prices for software implementation, development work, support and maintenance, and licenses according to the specified criteria.
--License costs are an evaluation criterion.

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Documents

12 documents available with AI summaries

VastavustingimusedPDF
302765_vastavustingimused.pdf -- 12.6 KB

This document outlines tender compliance conditions, including requirements for joint bidders' power of attorney, restrictions on subcontractors and suppliers related to EU sanctions, unconditional adherence to tender base documents, and the structure for submitting the offer cost.

FunktsionaalsusnõudedXLS
Lisa 2 - Funktsionaalsusnõuded.xlsx -- 82.9 KB

This document details the functional requirements for the personnel and payroll software, specifically regarding employee data fields and their handling, requiring bidders to assess solution compliance and development effort.

Projekti riskide hindamise tabelXLS
Lisa 4 - Projekti riskide hindamise tabel.xls... -- 16.9 KB

This document is a project risk assessment table where the bidder must describe risks, their impact and probability, and propose mitigation measures.

Pakkumuse maksumuse vormXLS
Lisa 5 - Pakkumuse maksumuse vorm.xlsx -- 20.9 KB

This proposal cost form is a mandatory document where the bidder must provide prices for software implementation, development work, support and maintenance, and licenses according to the specified criteria.

Tarnija ja rakenduse turbenõuetele vastavuse küsimustikXLS
Tarnija ja rakenduse turbenõuetele vastavuse ... -- 19.4 KB

This document is a questionnaire for assessing the supplier's and the offered application's compliance with security requirements, focusing on ISO 27001 certification, information security audits, and security testing.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
302765_hindamiskriteeriumid.pdf -- 9.2 KB

This document outlines the evaluation criteria and their weighted indicators for bids in the procurement of personnel and payroll software, focusing on implementation, development, support, license costs, as well as development hours and team engagement.

Hankepass täiendatavate selgitustegaPDF
302765_hankepass_taiendavate_selgitustega.pdf -- 73.6 KB

This document explains the conditions and expected responses for the European Single Procurement Document (ESPD), outlining the contracting authority's requirements regarding exclusion grounds and qualification criteria for providers of personnel and payroll software development and implementation services.

HankedokumentPDF
HD_Personal ja palk.pdf -- 496.0 KB

This document outlines the general terms, subject matter, contract duration, and financial volume of the open tender "Acquisition and maintenance of personnel and payroll software with self-service," and refers to other documents published in the public procurement register for qualification and exclusion criteria.

Lisa 1 - Tehniline kirjeldusPDF
Lisa 1 - Tehniline kirjeldus.pdf -- 531.0 KB

This document outlines the technical specifications for a cloud-based MS Business Central HRM4Baltics personnel and payroll accounting software solution with self-service, covering integration, automation, scalability, and security.

Lisa 2.1 - LiidesedXLS
Lisa 21 - Liidesed.xlsx -- 64.3 KB

This document outlines the required interfaces for the HR and payroll software with existing systems, specifying data exchange services, inputs, and outputs.

Lisa 6.1 - Turvanõuded tarnijalePDF
Lisa 61 - Turvanõuded tarnijale.pdf -- 628.0 KB

This document outlines mandatory information security requirements for the supplier to ensure the confidentiality, integrity, and availability of RMK's assets, including information, covering internal information security management, data minimization, and secure transmission.

Lisa 6 - Raamlepingu projektPDF
Lisa 6 - Raamlepingu projekt.pdf -- 525.8 KB

This document is a draft framework agreement for the procurement and maintenance of personnel and payroll software, outlining the general terms, subject, and principles of contract performance.

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62
Good

Tender Quality Score

This tender provides comprehensive documentation and clear requirements but is significantly undermined by a highly specific software requirement that severely limits competition and raises serious fairness and legal compliance concerns.

Score Breakdown

Legal Compliance40/100

While basic procedural aspects and deadlines appear compliant, the explicit requirement for a 'cloud-based MS Business Central HRM4Baltics' solution is a critical legal compliance issue. It directly violates principles of non-discrimination and equal treatment by specifying a brand without apparent justification, severely restricting competition.

•Explicitly specifying a brand-name software solution (MS Business Central HRM4Baltics) without clear justification.
Clarity85/100

The tender documentation is generally well-structured, with detailed functional, technical, and security requirements, and clear evaluation criteria. The AI-extracted requirements are comprehensive and understandable.

Completeness80/100

The tender includes all essential information such as title, organization, value, duration, and a comprehensive set of 13 supporting documents. Minor omissions include 'N/A' for Type/Procedure codes and 'Täpne piirkond määratlemata' for location.

•'N/A' for Type and Procedure codes
•'Täpne piirkond määratlemata' for location
Fairness25/100

The tender provides full document access, discloses the estimated value, and supports e-procurement. However, the requirement for a specific software solution ('MS Business Central HRM4Baltics') is a severe breach of fairness, as it tailors the tender to a very limited number of potential bidders, undermining open competition.

•Requirement for a specific brand-name software solution (MS Business Central HRM4Baltics).
Practicality75/100

Electronic submission is supported, and key practical details like duration are specified. The opening place URL is provided. The lack of an explicit contract start date is a minor point, but common.

•Contract start date not explicitly stated.
Data Consistency90/100

Key fields are largely populated, and dates are logical and consistent. There are no detected disputes or suspensions, indicating good data integrity.

•Minor 'N/A' for Type/Procedure codes.
Sustainability30/100

The tender does not explicitly include criteria for green procurement, social aspects, or innovation focus. It is also not indicated as EU-funded, which often correlates with higher sustainability standards.

•Absence of explicit green, social, or innovation criteria.

Strengths

Comprehensive documentation
Clear and detailed technical/functional requirements
Transparent evaluation criteria
Electronic submission enabled
Value disclosed

Concerns

Explicit requirement for a specific brand-name software solution (MS Business Central HRM4Baltics)
Significant risk of limited competition
Potential legal challenge due to tailoring
Lack of sustainability criteria

Recommendations

1. Revise technical requirements to be brand-neutral and performance-based, allowing for equivalent solutions.
2. Provide clear justification if a specific brand is truly indispensable.
3. Integrate sustainability, social, or innovation criteria where applicable.

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