Tenders

Vägivallajuhtumite ennetus- ja nõustamisteenuse tellimine erihoolekandeteenuse osutajatele (Sotsiaalkindlustusamet)

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

Browse Active Tenders
Deadline
Expired
October 24, 2025
Contract Details
Category
Special
Reference
298597
Value
€165,000
Location
Estonia
Published
October 02, 2025
CPV Code
Project Timeline

Tender Published

October 02, 2025

Deadline for Questions

October 17, 2025

Submission Deadline

October 24, 2025

Tender Opening

October 24, 2025

Contract Start Date

January 01, 2026

Win ProbabilityPRO
🔒
Upgrade to Professional
See your estimated win probability based on historical data.
Upgrade to Professional →
Buyer IntelligencePRO
🔒
Unlock Buyer Intelligence
See spending patterns, preferred procedures, and more.
Upgrade to Professional →
Sector InsightsPRO
🔒
Unlock Sector Insights
See average winning prices, competition levels, and market trends.
Upgrade to Professional →
Budget
€165,000
Duration
Not specified
Location
Estonia
Type
Special
Market Benchmark
Avg. Winning Price
€83,359
Avg. Bids
3.5
Competition
Medium
SME Winners
97%
168 tenders analyzed

Original Tender Description

Nõustamisteenuse tellimine, et toetada erihoolekandeasutuse personali keeruliste juhtumitega toimetulekul.
Electronic Submission

Risk Analysis

Please log in to use risk analysis.

Login

Win Strategy

Please log in to access winning strategy recommendations.

Login

Competitors

Upgrade to see which companies are likely to bid on this tender, based on historical procurement data.

Login

Requirements & Qualifications

21 requirements across 5 categories

Submission (4)
Mandatory (4)
Compliance (4)
Technical (4)
Financial (5)
SUBMISSION REQUIREMENTS4
--– Complete and submit the ESPD (XML form) without alterations
--– Attach the mandatory violence-prevention process description as a separate file
--– Include signed compliance statement confirming minimum 3-member team and acceptance of all formalities listed in “vastavustingimused”
MANDATORY QUALIFICATIONS4
--– Demonstrated track-record in reducing violence, elopement and sexual-risk behaviours among intellectually-disabled or autistic clients
--– Proven experience delivering on-site (never remote) behaviour-analysis and staff-training in 24-hour social-care settings
--– Capability to field a minimum 3-member advisory team (named in bid)
COMPLIANCE REQUIREMENTS4
--– Sign the mandatory GDPR Article-28 data-processing addendum (Lisa 1) before contract award
--– Accept State budget funding clauses and public-sector conditions set out in the draft framework agreement
--– Confirm no joint bids without legal power-of-attorney, no conditional offers, and disclosure of any business secrets
TECHNICAL REQUIREMENTS4
--– Submit a detailed, authority-approved “violence-prevention counselling process” description (mandatory document, 70 % of score)
--– Guarantee nationwide on-call availability to 268 Estonian special-care homes housing 3,120 clients
--– Provide only on-site services (except remote monitoring); no remote counselling accepted
FINANCIAL REQUIREMENTS5
--– Quote all-inclusive hourly rates for:
--– 1-hour preparatory work
--– 1-hour on-site counselling session

Requirements Preview

Sign up to view complete requirements and analysis

Documents

12 documents available with AI summaries

VastavustingimusedPDF
298597_vastavustingimused.pdf -- 7.2 KB

This compliance document merely sets out mandatory submission formalities—no joint bids without a power-of-attorney, no conditional offers, disclosure of any business secrets, plus a 3-member minimum advisory team—so any bidder must simply confirm it can tick these boxes before preparing the real technical and price offer that will actually be evaluated.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
298597_hindamiskriteeriumid.pdf -- 3.1 KB

This is a 100% price-and-quality tender where your 70% score rides on submitting a compelling, authority-approved “violence-prevention counselling process” description (mandatory), while the remaining 30% is won simply by quoting the lowest hourly rates for both 1-hour preliminary work and 1-hour counselling sessions—so bid only if you can deliver a proven, high-quality methodology at the cheapest price.

Hankepass täiendatavate selgitustegaPDF
298597_hankepass_taiendavate_selgitustega.pdf -- 34.8 KB

This is only the ESPD template published by the Riigi Tugiteenuste Keskus for the “Violence-prevention and counselling service for special-care providers” procurement; it shows the empty form (not yet filled in by any bidder) and therefore contains no mandatory requirements, selection/award criteria or qualification thresholds—companies should wait for the full tender documents to decide whether to bid.

HindamismetoodikaDOC
298597_Hindamismetoodika.docx -- 27.0 KB

This document is the evaluation methodology for a consulting service procurement: bids are scored 70/100 on a mandatory, detailed description of the violence-prevention/consulting process and 30/100 on the lowest hourly rates for preparatory and delivery work, so only firms that can both articulate a robust, evidence-based consulting workflow and offer the cheapest compliant price should compete.

Lisa 1 AndmetöötluslepingDOC
298597_Lisa 1 Andmetöötlusleping.docx -- 38.9 KB

This is a mandatory GDPR data-processing addendum (Article 28) that any bidder must sign—no specific service scope, qualifications or evaluation criteria are disclosed here, it only obliges the future provider to handle personal-security data strictly in line with EU GDPR and Estonian data-protection rules when delivering the violence-prevention/consultancy service.

Raamlepingu projektDOC
298597_Raamlepingu projekt.docx -- 41.0 KB

This draft framework agreement for procuring violence-prevention and counselling services for special-care providers requires the successful bidder (mandatory) to deliver on-call advisory support to staff handling complex cases, be ready to sign the attached data-processing annex (Lisa 1) and accept State budget funding terms, so only experienced counselling firms comfortable with public-sector conditions should consider bidding.

Sotsiaal ja eriteenuste erimenetluskordDOC
298597_Sotsiaal ja eriteenuste erimenetluse k... -- 35.5 KB

This document only sets the general procurement rules—mandatory e-submission, 4-month bid binding, no alternatives or conditional offers—while the actual service requirements, qualification criteria and evaluation method for the counselling service for special-care staff are contained in the separate “riigihanke alusdokumentides” that must be consulted before deciding to bid.

Tehniline kirjeldusDOC
298597_Tehniline_kirjeldus (2).docx -- 35.4 KB

This tender seeks a provider (mandatory) to deliver on-site behaviour-analysis and staff-guidance services—never remote except for monitoring—to 268 Estonian round-the-clock social-care homes for 3,120 intellectually disabled/autistic clients, requiring proven expertise in reducing violence, elopement and sexual-risk behaviours and the ability to train staff in unified behavioural support techniques.

Hankelepingu projektDOC
Hankelepingu projekt.docx -- 30.1 KB

This draft call-off contract merely incorporates by reference the violence-prevention/consulting service scope, hourly rates and supplier already selected under an overarching framework agreement, so a bidder can only compete if it is the existing framework holder and meets the qualifications set out in that framework.

Lepingu lisa 2DOC
Lisa 2 kokkuvõttev aruande vorm.docx -- 23.9 KB

This “Lisa 2” is only a blank post-service report template (service provider must later fill in client name, staff involved, date, duration, topic, setbacks, progress and agreements) and therefore contains no mandatory requirements, qualifications or bid/no-bid criteria—bidders should look elsewhere in the tender file for the actual service obligations and evaluation rules.

Lepingu lisa 3DOC
Lisa 3 Käsundi täitmise aruanne.docx -- 26.2 KB

This document is merely a blank template (“Lisa 3”) that the contractor must later fill in to report hours of preliminary work and on-site counselling plus the corresponding amounts—no requirements, qualifications or evaluation criteria are stated.

Lepingu lisa 4DOC
Lisa 4 Tellimuse vorm.docx -- 24.5 KB

This appendix is merely a blank “order form” template—no mandatory service volumes, qualifications, or evaluation rules are stated—so bidders should look elsewhere in the tender file for the actual requirements before deciding to bid.

Documents Preview

Sign up to view document summaries and analysis

Analysis Pending

Quality analysis for this tender is being processed. Please check back shortly.

Add to Pipeline