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Tenders

Cyber Security Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 19, 2026
Contract Details
Category
Services
Reference
306186
Value
€125,000
Location
Estonia
Published
March 04, 2026
CPV Code
Evaluation Criteria
Total bid cost100%
Project Timeline

Tender Published

March 04, 2026

Deadline for Questions

March 12, 2026

Submission Deadline

March 19, 2026

Tender Opening

March 19, 2026

Contract Start Date

May 05, 2026

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Budget
€125,000
Duration
12 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

The purpose of the public procurement is to purchase cyber security services in accordance with the technical specification provided in the draft procurement contract (Annex 1 to HD) for a period of 12 months from 05.05.2026 to 04.05.2027. (In case the procurement contract is signed after the specified start date, it will be valid for 12 months from the date of signing).
Electronic Submission

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Win Strategy

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60%
Estimated Win ProbabilityModerate Fit

This tender for cybersecurity services is heavily weighted towards price, making cost leadership the primary driver of success. Bidders must meticulously align their service offerings and pricing with the technical specification to achieve the lowest possible bid while still meeting all mandatory requirements. Demonstrating robust 24/7 SOC capabilities and local Estonian language support are crucial for eligibility and technical compliance.

Key Winning Messages

Cost-Effective, Compliant Cybersecurity Excellence for Pärnu Hospital

Reliable 24/7 Estonian Language Cybersecurity Support at the Lowest Price

Key Opportunities
Sole evaluation criterion is total bid cost, allowing for a clear path to maximum score if the lowest price is achieved.
The tender is not divided into parts, simplifying the bidding process for a single, comprehensive solution.
The use of bidder's own confirmation (Hankepass) as initial proof streamlines the submission process.
Key Challenges
Intense price competition due to the 100% cost evaluation criterion.

Conduct thorough cost analysis to identify all potential cost savings without compromising essential service delivery. Explore efficiencies in operational delivery and technology utilization. Consider a 'loss leader' strategy if the long-term strategic value is high.

Meeting all mandatory eligibility and technical requirements, especially 24/7 SOC and Estonian language support, which may limit the pool of eligible bidders.

Ensure meticulous review of all technical specifications and eligibility criteria. Clearly articulate how each requirement is met in the application and confirmations. If any aspect is borderline, proactively seek clarification from the contracting authority.

The short 12-month contract duration might not justify significant upfront investment in customization, requiring a focus on standardized, efficient service delivery.

Leverage existing, scalable service delivery models and technologies. Focus on operational efficiency rather than bespoke solutions to maintain low costs.

Ideal Bidder Profile
An established cybersecurity service provider with a strong operational presence in Estonia, capable of delivering 24/7 Security Operations Center (SOC) services in Estonian. This provider should have a lean operational cost structure allowing for highly competitive pricing, and a proven track record of successfully delivering similar services as evidenced by past contracts.
Key Requirements
Confirmation of 24/7 SOC service provision capability
Services must be provided in Estonian language
Services must be provided in Estonia
Submit Form III listing executed cybersecurity solution related service contracts from the last 36 months
Price offer for cybersecurity services according to the technical specification (HD Lisa 2 Vorm II Hinnapakkumusvorm.xlsx)
Submit an application and confirmations (HD Lisa 2 Vorm I Avaldus ja kinnitused.docx)
Agree to the tender conditions
Mandatory Exclusion Grounds compliance
Key Discriminators
The lowest price submitted by a compliant bidder.
Demonstrated operational efficiency and cost management in delivering 24/7 SOC services in Estonian.
Social Value Opportunities
While social value is not a stated requirement, a bidder could subtly highlight their commitment to local employment and training within Estonia as a positive aspect of their operational model, without adding explicit cost.
Bid Focus Areas
Total bid cost100.0%

Achieve the absolute lowest possible price that is still profitable and compliant. This requires rigorous cost breakdown, operational efficiency analysis, and potentially leveraging economies of scale. Benchmark against similar tenders and market rates to set a competitive target price.

Recommendations6
Aggressively Price for Lowest Cost
CriticalHigh effort

Given the 100% weight on total bid cost, the primary focus must be on submitting the lowest possible compliant bid. This involves a detailed cost-down exercise for all service components, optimizing resource allocation, and potentially accepting a lower profit margin if strategic value is perceived.

Directly maximizes score for the sole evaluation criterion.
Verify 24/7 SOC and Estonian Language Capability
CriticalMed effort

Ensure absolute compliance with the 24/7 SOC service provision capability and the requirement for services to be provided in Estonian. This is a mandatory eligibility and technical requirement. Clearly articulate this capability in the 'Avaldus ja kinnitused' form and any supporting documentation.

Ensures bidder is not disqualified on mandatory grounds.
Thoroughly Review Technical Specification (HD Lisa 1)
HighMed effort

Meticulously analyze the technical specification (HD Lisa 1) to ensure the price offer (HD Lisa 2 Vorm II) precisely matches all defined service requirements and quality standards. Any deviation could lead to non-compliance or an uncompetitive price.

Ensures bid is technically compliant and competitively priced against requirements.
Complete Form III Accurately and Promptly
HighMed effort

Ensure Form III, detailing executed service contracts from the last 36 months, is completed accurately and comprehensively, demonstrating successful fulfillment of similar cybersecurity services. This is a key piece of evidence for past performance.

Demonstrates proven capability and meets submission requirements.
Seek Clarification on Ambiguities
MediumLow effort

If any part of the tender documents (HD, HD Lisa 1, HD Lisa 2) is unclear, especially regarding service scope or pricing structure, proactively seek clarification from Pärnu Hospital before the submission deadline. This prevents misinterpretation and potential disqualification.

Reduces risk of non-compliance or mispriced bids.
Highlight Operational Efficiency
LowLow effort

While not directly evaluated, subtly emphasize operational efficiencies and streamlined processes in the 'Avaldus ja kinnitused' or supporting documents that contribute to the low price. This can reinforce the credibility of the low bid.

Adds credibility to the low price offering.
Competitive Positioning
Position the bid as the most cost-effective solution that fully meets all mandatory technical and operational requirements, particularly 24/7 SOC and Estonian language support. Emphasize operational efficiency and a lean cost structure as the drivers of the competitive pricing.

Competitors

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Requirements & Qualifications

21 requirements across 5 categories

Submission (6)
Mandatory (1)
Compliance (8)
Technical (4)
Financial (2)
SUBMISSION REQUIREMENTS6
--Submit Form III listing executed information and cybersecurity solution related service contracts from the last 36 months, confirming their proper fulfillment.
--Submit a price offer for cybersecurity services according to the technical specification (HD Lisa 2 Vorm II Hinnapakkumusvorm.xlsx).
--Submit an application and confirmations (HD Lisa 2 Vorm I Avaldus ja kinnitused.docx).
MANDATORY EXCLUSION GROUNDS1
--The tender is not divided into parts because it is not economically or technically justified.
ELIGIBILITY REQUIREMENTS8
--Bidders must submit an application.
--Bidders must provide evidence of representation rights.
--Bidders must provide evidence of manufacturer contact.
TECHNICAL CAPABILITY REQUIREMENTS4
--The tender is for cybersecurity services.
--Services must be provided in Estonia.
--Services must be provided in Estonian language.
FINANCIAL REQUIREMENTS2
--The total cost of the bid is the sole evaluation criterion.
--The lowest price will receive the maximum score.

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Documents

8 documents available with AI summaries

VastavustingimusedPDF
306186_vastavustingimused.pdf -- 9.6 KB

Bidders must submit an application, proof of representation and manufacturer contact, confirm 24/7 SOC service provision capability, and service delivery in Estonia and in Estonian.

HD lisa 2 vorm I Avaldus ja pakkuja kinnitusedDOC
HD Lisa 2 Vorm I Avaldus ja kinnitused.docx -- 77.8 KB

This form is a declaration and bidder's confirmations, affirming compliance with qualification requirements stated in the tender notice and documents, and agreeing to the tender conditions.

HD lisa 2 vorm II HinnapakkumusvormXLS
HD Lisa 2 Vorm II Hinnapakkumusvorm.xlsx -- 57.5 KB

This form requires bidders to submit a price offer for cybersecurity services according to the technical specification.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
306186_hindamiskriteeriumid.pdf -- 2.8 KB

The total cost of the bid is the sole evaluation criterion, where the lowest price receives the maximum score.

Hankepass täiendatavate selgitustegaPDF
306186_hankepass_taiendavate_selgitustega.pdf -- 77.1 KB

The procurement pass (ESPD) is a bidder's self-declaration, serving as preliminary evidence instead of certificates from authorities or third parties, outlining the contracting authority's conditions and the expected response format.

Hankedokument (HD)PDF
Hankedokument (HD).pdf -- 230.9 KB

This tender document outlines Pärnu Hospital's open procurement for cybersecurity services, specifying submission conditions and tender procedure.

HD lisa 1 Hankelepingu projektPDF
HD Lisa 1 Hankelepingu projekt.pdf -- 387.5 KB

This document is a draft contract outlining the terms for a cybersecurity services tender, including the service object, price, payment conditions, and service provision and quality requirements.

HD lisa 2 vorm III Lepingute nimekiriDOC
HD Lisa 2 Vorm III Lepingute nimekiri.docx -- 39.7 KB

The bidder must submit Form III, listing completed information and cybersecurity service contracts from the last 36 months, confirming their proper fulfillment.

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75
Good

Tender Quality Score

This tender for cybersecurity services exhibits good overall quality with a strong emphasis on clear requirements and objective evaluation. However, there are opportunities to enhance sustainability aspects and streamline submission processes.

Score Breakdown

Legal Compliance75/100

The tender generally adheres to legal requirements, with a proper CPV code and a clear procedure. Deadlines are reasonable. No disputes or suspensions are noted. Regulatory compliance is presumed, given the nature of the tender.

Clarity80/100

The description of services is clear, and technical requirements are well-documented through attached forms and contract drafts. Evaluation criteria are specified. Conditions for participation are clearly laid out.

Completeness70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the exact value is classified, and some documents are not fully accessible for AI analysis, slightly impacting completeness.

•Value Classified
Fairness85/100

The tender promotes fairness by disclosing the estimated value (albeit classified) and having objective evaluation criteria focused on price. E-submission and e-procurement are utilized. There are no apparent tailored requirements to specific companies.

Practicality65/100

E-submission is mandated, and a document URL is provided. The contract start date is specified, and the duration is clear. Financing information is not explicitly detailed.

•Financing information not explicitly detailed
Data Consistency90/100

Key fields such as title, reference, organization, and dates are consistently populated. There are no noted suspensions or disputes, and the dates provided are logically ordered.

Sustainability50/100

The tender does not explicitly include provisions for green procurement, social aspects, or innovation. It is not indicated as EU funded, limiting its score in this category.

•No explicit green procurement criteria
•No explicit social criteria

Strengths

Clear technical requirements and contract drafts
Objective evaluation criteria (lowest price)
Mandatory e-submission and e-procurement
Well-defined eligibility and technical capability requirements

Concerns

Lack of explicit sustainability criteria
Value classified
Limited information on financing

Recommendations

1. Consider incorporating specific sustainability or innovation criteria to enhance the tender's appeal and impact.
2. Provide more transparency on financing arrangements, if feasible within the procurement framework.

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