Tenders

Creation of content concept for the Palunabi.ee website

Open
Deadline
10 days left
March 12, 2026
Contract Details
Category
Services
Reference
305987
Value
€29,999
Location
Estonia
Published
February 25, 2026
Organization
CPV Code
Evaluation Criteria
Cost40%
Project plan (activity and schedule)40%
Bidder's vision of victim support concepts and their application in creating website content20%
Project Timeline

Tender Published

February 25, 2026

Deadline for Questions

March 05, 2026

Submission Deadline

March 12, 2026

Tender Opening

March 12, 2026

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Budget
€29,999
Duration
4 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

The purpose of the procurement is to create, in cooperation with experts from Täitja and Ohvriabi, Estonian-language content and content architecture for the website www.palunabi.ee, intended for a vulnerable target group. The content of the new website must support user journeys, and the website's structure must be trauma-informed, accessible, brain-friendly, and gender-neutral. In addition to the website content, the procurement will also result in guidelines for creating content texts.
Green ProcurementEU FundedElectronic Submission

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Requirements & Qualifications

13 requirements across 5 categories

Submission (7)
Mandatory (1)
Compliance (1)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS7
--Tender documents contain conditions regarding joint offers, trade secrets, submission of offers, cost, and equivalence, which are necessary for successful submission.
--Additional information regarding the small procurement is provided, explaining instructions for preparing and submitting offers and rules on trade secrets.
--The tender is for the creation of the content concept for the Palunabi.ee website.
MANDATORY EXCLUSION GROUNDS1
--Bidders must confirm that no grounds for exclusion from the procurement procedure apply to them, including involvement in the preparation of the procurement procedure or conflict of interest.
ELIGIBILITY REQUIREMENTS1
--Not specified in the provided documents.
TECHNICAL CAPABILITY REQUIREMENTS3
--The service provider must create Estonian-language content and content architecture for the website www.palunabi.ee, targeted at a vulnerable audience, based on user research and a prototype of the new web environment.
--The content concept must consider the results of the user research and proposals for the development of the Palunabi.ee website.
--The content concept must incorporate concepts from the field of victim support.
FINANCIAL REQUIREMENTS1
--Not specified in the provided documents.

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Documents

8 documents available with AI summaries

VastavustingimusedPDF
305987_vastavustingimused.pdf -- 10.2 KB

Tender documents outline conditions for joint bids, trade secrets, bid submission, cost, and equivalency, which are necessary for successful bid submission.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305987_hindamiskriteeriumid.pdf -- 6.4 KB

The contracting authority will evaluate bids based on cost (40%), project plan (40%), and the bidder's understanding and application of victim support concepts in creating the website content concept (20%).

Kõrvaldamise alused ja kvalifitseerimistingimusedPDF
305987_korvaldamise_alused_ja_kvalifitseerimi... -- 9.5 KB

Bidders must confirm that no exclusion grounds apply to them, including involvement in the tender preparation or conflicts of interest.

Lisa 1 - Tehniline kirjeldusPDF
Lisa 1 - Tehniline kirjeldus.pdf -- 543.8 KB

The contracting authority seeks a service provider to create Estonian content and content architecture for the website www.palunabi.ee, targeting a vulnerable audience and based on user research and the new website prototype.

Lisa 2 - Hankelepingu projektPDF
Lisa 2 - Hankelepingu projekt.pdf -- 464.3 KB

This document is a draft contract outlining the terms, objective, and payment for the creation of the content concept for the Palunabi.ee website.

Lisa 3 - Palunabi veebilehe kasutajauuringPDF
Lisa 3 - Palunabi veebilehe kasutajauuring.pd... -- 1.7 MB

This document presents user research findings and recommendations for the Palunabi.ee website development, which should be considered when creating the content concept.

Lisa 4 - Ohvriabi mõistedPDF
Lisa 4 - Ohvriabi moisted.pdf -- 432.6 KB

This document provides definitions of victim support concepts essential for creating the content concept for the Palunabi.ee website.

Lisateave väikehanke juurdePDF
Lisateave_vaikehanke_juurde.pdf -- 447.1 KB

This document provides additional information for the small procurement 'Palunabi.ee website content concept creation', clarifying instructions for preparing and submitting bids and business secret rules.

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75
Good

Tender Quality Score

This tender for website content concept creation is generally well-structured with clear objectives and a reasonable budget. Key documents are provided, but some eligibility and financial requirements are not explicitly detailed.

Score Breakdown

Legal Compliance75/100

The tender adheres to standard procurement procedures with a clear CPV code and a reasonable submission deadline. The financing condition is clearly outlined. No disputes are noted. The procedure type (VO) suggests a negotiation phase might be possible, which is standard for certain types of tenders.

Clarity80/100

The description of the objective is clear, detailing the need for Estonian-language content and content architecture for a vulnerable audience, emphasizing user journeys, trauma-informed design, accessibility, and gender neutrality. The AI-extracted requirements provide a good overview, though some specific criteria within the documents could be more explicitly summarized.

Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and contract duration. However, specific eligibility and financial requirements for bidders are not explicitly detailed in the provided AI-extracted requirements, suggesting they are likely within the attached documents. The financing condition is clearly stated.

Eligibility requirements not explicitly detailed in AI-extracted summary.
Financial requirements not explicitly detailed in AI-extracted summary.
Fairness85/100

The tender is open to electronic submission and e-procurement, promoting accessibility. The evaluation criteria are stated as 'relative_weighting', with specific weights provided in Document 2 (cost 40%, project plan 40%, understanding of victim support 20%). There are no obvious requirements tailored to specific companies, promoting a fair competition.

Practicality65/100

The tender specifies electronic submission and e-procurement. The contract start date is not explicitly mentioned, but the duration is clear. Financing is staged based on signed acceptance acts. The location of meetings is specified as Estonia.

Contract start date not explicitly stated.
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. The dates provided (Reveal, Submission, Opening) are logical and sequential. There are no indications of suspension or disputes. The contract duration is consistent.

Sustainability50/100

The tender mentions 'Green Procurement' and 'EU Funded' as characteristics. However, there are no specific social criteria or innovation requirements detailed in the provided information, limiting the sustainability score.

Lack of specific social criteria.
Lack of specific innovation focus.

Strengths

Clear objective and description of the service required.
Well-defined CPV code and estimated value.
Electronic submission and e-procurement enabled.
Staged payment structure clearly outlined.

Concerns

Eligibility and financial requirements could be more explicitly summarized.
Contract start date is not specified.
Limited detail on specific social or innovation aspects.

Recommendations

1. Ensure all eligibility and financial criteria are easily accessible within the tender documents.
2. Specify the intended contract start date.
3. Consider adding more explicit social or innovation requirements if applicable to future tenders.

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