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Cleaning service tender for Vanemuine Concert Hall for the period from May 1, 2026 to July 30, 2029

Closed

Updated October 15, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 12, 2026
Contract Details
Category
Services
Reference
305969
Value
€125,000
Location
Estonia
Published
February 10, 2026
CPV Code
Evaluation Criteria
Total cost for the period May 1, 2026, to July 30, 2029100%
Project Timeline

Tender Published

February 10, 2026

Deadline for Questions

March 05, 2026

Submission Deadline

March 12, 2026

Tender Opening

March 12, 2026

Contract Start Date

May 01, 2026

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Key facts

Estimated value
€125,000
Deadline
Expired
CPV Code
90910000-9 — Cleaning services
Procedure
Open procedure
Budget
€125,000
Duration
Not specified
Location
Estonia
Type
Services
79
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€164,440
Avg. Bids
2.8
Competition
Low
SME Winners
87%
1,449 tenders analyzed

Original Tender Description

The subject of the tender is the cleaning and tidying of the Vanemuine Concert Hall at Tartu Vanemuise 6. The area to be cleaned is 4200 square meters. The cleaning time cannot be considered as a regular cleaning frequency, but the cleaning time must be coordinated each month according to the Pärnu Concert Hall's work schedule. There is daily regular cleaning + post-event cleanings depending on events. Approximately 10 people work in the buildings during the day, and up to 900 people visit the hall in the evenings during full-house events. 140 events of various sizes take place annually, and the hall is visited by approximately 60,000 visitors annually.
Green ProcurementElectronic Submission

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for Vanemuise Concert Hall cleaning services presents a strong opportunity for experienced providers focused on cost-effectiveness and operational excellence. The primary evaluation criterion is lowest total cost, necessitating a highly competitive pricing strategy. Differentiation will come from demonstrating superior operational efficiency, reliability, and a proactive approach to managing the unique event-driven cleaning demands.

Key Winning Messages

Unrivaled Cost-Effectiveness for Exceptional Venue Cleanliness

Reliable, Flexible Operations Tailored to Your Event Schedule

Commitment to a Pristine and Welcoming Environment for All Visitors

Key Opportunities
Significant opportunity for cost leadership due to 'lowest total cost' evaluation.
Flexibility in scheduling can be a key differentiator if managed efficiently.
The green procurement aspect, though not explicitly detailed, offers a chance to highlight sustainable practices.
Key Challenges
Intense price competition due to the lowest total cost evaluation criterion.

Conduct thorough cost analysis, optimize operational efficiency, and explore economies of scale. Leverage technology for efficiency gains. Consider a lean but effective service model.

Managing the unpredictable and event-driven cleaning schedule requires significant operational agility.

Develop robust scheduling and resource allocation systems. Maintain a flexible and well-trained on-call team. Establish clear communication protocols with the contracting authority for event notifications.

Lack of specified evaluation criteria beyond cost means a strong focus on meeting all technical and contractual requirements flawlessly.

Meticulously review and adhere to all technical specifications and draft contract clauses. Ensure the bid is comprehensive and leaves no room for ambiguity or perceived non-compliance.

Ideal Bidder Profile
An established cleaning service provider with proven experience in large public venues, cultural institutions, or similar high-traffic environments. They must possess robust operational management capabilities, a flexible workforce, and a strong understanding of event-driven cleaning schedules. Financial stability and a commitment to delivering high-quality services at a competitive price are essential.
Key Requirements
Lowest total cost evaluated bid
Compliance with technical specifications (4200 m², daily regular cleaning + event-specific cleaning)
Meeting all mandatory exclusion grounds and eligibility requirements (ESPD)
Ability to conclude and fulfill the draft contract terms
Flexible scheduling to accommodate event-driven cleaning
Key Discriminators
Demonstrated ability to provide cost-effective cleaning solutions without compromising quality, supported by case studies of similar venues.
A highly adaptable and responsive operational model specifically designed to manage event-driven cleaning demands efficiently.
Proactive approach to sustainability, even if not heavily weighted, can appeal to the contracting authority's 'green procurement' mandate.
Social Value Opportunities
Commitment to employing local staff and providing fair wages and training opportunities, contributing to the local economy and community development.
Bid Focus Areas
PriceN/A (assumed highest)

Develop a highly competitive and lean pricing model. Ensure all costs are accurately calculated and any potential efficiencies are reflected. Present a clear and structured price breakdown.

Technical ComplianceN/A (assumed essential)

Clearly demonstrate understanding and capability to meet all technical specifications, including the 4200 m² area and the event-driven cleaning requirements. Highlight relevant experience.

Contractual ComplianceN/A (assumed essential)

Thoroughly review the draft contract and ensure the bid explicitly addresses all obligations and demonstrates the ability to fulfill them. Highlight any proactive measures to ensure smooth contract execution.

Recommendations6
Master the Cost Component
CriticalHigh effort

Conduct a granular cost analysis to identify all potential cost savings without sacrificing quality. This includes optimizing staffing, resource allocation, and supply chain management. Present a clear, structured, and highly competitive price offer.

Directly impacts the primary evaluation criterion and win probability.
Demonstrate Operational Agility
CriticalHigh effort

Develop a detailed operational plan that explicitly addresses how the team will manage daily cleaning alongside unpredictable event-driven cleaning. Showcase flexibility, rapid response capabilities, and robust communication protocols.

Addresses a core operational challenge and differentiates from less agile competitors.
Highlight Experience in Similar Venues
HighMed effort

Provide concrete examples and case studies of successfully managing cleaning services for large public venues, concert halls, or cultural institutions. Quantify achievements where possible (e.g., improved cleanliness scores, efficient event turnaround).

Builds credibility and trust, demonstrating proven capability.
Integrate Local Employment and Training
MediumMed effort

Include a commitment to employing local staff and offering training. This aligns with broader public sector goals and can be a subtle differentiator, especially if competitors do not address it.

Enhances social value offering and potentially appeals to the contracting authority's broader objectives.
Thorough Contractual Review
HighHigh effort

Meticulously review the draft contract (DOCUMENT 2) and the explanatory document (DOCUMENT 3) to ensure full understanding and compliance with all terms. Highlight any proactive measures to ensure smooth contract execution and dispute resolution.

Minimizes risk of disqualification or future contractual issues.
Leverage Green Procurement
MediumLow effort

While not heavily weighted, proactively detail any sustainable cleaning practices, eco-friendly products, or waste reduction initiatives. This aligns with the 'GREEN PROCUREMENT: Yes' flag and can be a positive, albeit minor, differentiator.

Demonstrates forward-thinking and alignment with procurement trends.
Competitive Positioning
Position as the most cost-effective provider without compromising on the essential quality and reliability required for a high-profile venue like Vanemuise Concert Hall. Emphasize operational efficiency as the driver of cost savings. Highlight a proven track record of managing complex, event-driven cleaning schedules, positioning the bidder as a reliable partner that understands the unique demands of the cultural sector.

Competitors

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Requirements & Qualifications

16 requirements across 5 categories

Submission (7)
Mandatory (1)
Compliance (2)
Technical (3)
Financial (3)
SUBMISSION REQUIREMENTS7
--The bid must include a power of attorney for joint tenderers, if submitted by a consortium.
--The bid must include a confirmation of compliance of the offer.
--The bid must include a description of the tenderer and the service.
MANDATORY EXCLUSION GROUNDS1
--The tenderer must meet the exclusion grounds described in the ESPD (European Single Procurement Document).
ELIGIBILITY REQUIREMENTS2
--The tenderer must meet the qualification requirements described in the ESPD (European Single Procurement Document).
--The tenderer must be prepared to conclude and fulfill the terms of the draft contract for the Vanemuine Concert Hall cleaning service.
TECHNICAL CAPABILITY REQUIREMENTS3
--The offered cleaning service must comply with the technical specifications described in the tender document.
--The cleaning service must cover 4200 m² of public and common areas.
--The service must be provided for the period from 1 May 2026 to 30 July 2029.
FINANCIAL REQUIREMENTS3
--The bid must include the monthly, annual, and 24-month cost of the cleaning service, including VAT, presented on the price offer form.
--The cost must be presented in a structured manner.
--The bid will be evaluated based on the lowest total cost.

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Documents

6 documents available with AI summaries

VastavustingimusedPDF
305969_vastavustingimused.pdf -- 7.0 KB

This document specifies tender submission conditions, requiring a power of attorney for joint tenders, confirmation of compliance, structured cost submission, a company and service description, and the designation of business secrets.

Maksumuse vormDOC
Pärnu puhastus maksumuse vorm.docx -- 14.1 KB

This document is a price offer form requiring bidders to provide their general information, confirm their understanding of all tender conditions and obligations, and detail the monthly, annual, and 24-month costs for cleaning services, including VAT.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305969_hindamiskriteeriumid.pdf -- 2.8 KB

This document outlines that bids for the Vanemuine Concert Hall cleaning service tender will be evaluated 100% based on the lowest total cost for the period from May 1, 2026, to July 30, 2029.

Hankepass täiendatavate selgitustegaPDF
305969_hankepass_taiendavate_selgitustega.pdf -- 61.1 KB

This explanatory document outlines the qualification requirements and exclusion grounds for the Vanemuise concert hall cleaning service tender, guiding companies on the content of the electronically submitted ESPD.

Hankedokument+tehniline kirjeldusDOC
SA Eesti Kontsert Vanemuise puhastuse hankedo... -- 32.2 KB

This document outlines the tender conditions and technical specifications for cleaning services at Vanemuine Concert Hall for the period from May 1, 2026, to July 30, 2029, covering 4200 m² of public and common areas.

Lepingu projektDOC
Vanemuise kontserdimaja koristuse lepingu pro... -- 64.0 KB

This document is the draft contract for cleaning services at Vanemuine Concert Hall, outlining the terms and legal framework of the future agreement.

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79
Good

Tender Quality Score

This tender for cleaning services is generally well-structured with clear requirements and a transparent evaluation process, but it exhibits notable data inconsistencies regarding CPV classification and value disclosure flags.

Score Breakdown

Legal Compliance75/100

The tender provides reasonable deadlines and utilizes the ESPD, indicating adherence to EU/national regulations for exclusion and eligibility. However, the CPV code 'Puhastusteenused (11395)' is not a standard CPV format and appears to be a description rather than a proper classification code, which is a moderate legal and administrative oversight.

•Incorrect or missing standard CPV code.
Clarity85/100

The service description, requirements, and evaluation criteria (100% lowest total cost) are clearly stated and well-documented. AI-extracted requirements are comprehensive. The non-standard CPV code slightly reduces clarity in classification, but overall, the tender is easy to understand.

•Non-standard CPV code slightly impacts classification clarity.
Completeness90/100

All basic information, including title, reference, organization, deadlines, estimated value, and duration, is provided. Location information is present, and seven tender documents are listed and summarized, covering all necessary aspects from qualification to the draft contract.

Fairness85/100

The tender offers full document access, discloses the estimated value (despite a contradictory 'Value Classified: Yes' flag), and provides reasonable deadlines. Evaluation criteria are objective and transparent (lowest total cost). E-procurement is enabled, and requirements appear generic, not tailored to a specific company.

•Contradiction in 'Value Classified: Yes' vs. disclosed estimated value.
Practicality80/100

Electronic submission and e-procurement are supported, with a portal URL provided. The contract start date and duration are clearly specified. While explicit financing information beyond the estimated value is not detailed, this is common for national tenders and does not significantly hinder practicality.

•Lack of explicit financing source details.
Data Consistency65/100

Most key fields are populated, and dates are logical. However, there is a direct contradiction between 'Value Classified: Yes' and the explicit disclosure of the 'Estimated Value: 125,000.00 EUR'. Additionally, the CPV code 'Puhastusteenused (11395)' is not in a standard format, indicating an inconsistency in classification data.

•Contradiction in 'Value Classified' field.
•Non-standard CPV code.
Sustainability50/100

The tender explicitly includes 'Green Procurement' as a characteristic, which is a positive step. However, it lacks specific social criteria and an innovation focus, as noted by automated checks. It is also not EU funded, which sometimes correlates with higher sustainability standards.

•No explicit social criteria.
•No innovation focus.

Strengths

Comprehensive documentation and clear requirements.
Reasonable submission deadlines and transparent evaluation criteria.
Explicit inclusion of Green Procurement principles.
Electronic submission and e-procurement enabled.

Concerns

Incorrect or missing standard CPV code.
Contradiction in 'Value Classified' field.
Absence of specific social criteria and innovation focus.

Recommendations

1. Correct the CPV code to a standard format for legal compliance and clarity.
2. Resolve the inconsistency regarding the 'Value Classified' flag.
3. Consider incorporating specific social criteria and fostering innovation in future tenders.

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