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Cleaning service for Rakvere Health Centre building

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Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
February 26, 2026
Contract Details
Category
Services
Reference
305798
Value
€107,000
Location
Estonia
Published
February 10, 2026
Organization
CPV Code
Evaluation Criteria
Cost of service for the entire contract period (36 months)100%
Project Timeline

Tender Published

February 10, 2026

Deadline for Questions

February 19, 2026

Submission Deadline

February 26, 2026

Tender Opening

February 26, 2026

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Budget
€107,000
Duration
36 months
Location
Estonia
Type
Services
84
Quality Score/100
Excellent
Market Benchmark
Avg. Winning Price
€164,440
Avg. Bids
2.8
Competition
Low
SME Winners
87%
1,449 tenders analyzed

Original Tender Description

Provision of cleaning services in the Rakvere Health Centre building, E.Vilde tn 2a/1 (users include general practitioners and other healthcare providers).
Green ProcurementElectronic Submission

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65%
Estimated Win ProbabilityModerate Fit

This tender for cleaning services at Rakvere Health Centre requires a strong focus on meeting mandatory eligibility and technical requirements, particularly concerning environmental compliance and demonstrated experience. While evaluation criteria are unspecified, a winning bid will likely emphasize reliability, quality, and cost-effectiveness, with a clear understanding of the health centre's specific needs.

Key Winning Messages

Reliable and Certified Expertise for a Healthier Environment

Cost-Effective Cleaning Solutions Tailored to Healthcare Needs

Commitment to Sustainable and Environmentally Conscious Practices

Key Opportunities
Leverage the 'Green Procurement' aspect to highlight environmentally friendly cleaning practices and products.
Thoroughly analyze the provided floor plans (DOCUMENT 1) and room maps/finishes (DOCUMENT 4) to tailor the service offering and demonstrate a deep understanding of the facility.
The absence of specified evaluation criteria suggests that a comprehensive and well-structured bid that clearly addresses all stated requirements will be highly valued.
Key Challenges
The unspecified evaluation criteria make it difficult to optimize the bid for specific scoring weights.

Focus on exceeding all mandatory requirements and clearly articulating value propositions in areas like quality, reliability, and environmental compliance. Assume a balanced evaluation of technical merit, experience, and price.

The inability to analyze key tender documents (floor plans, room maps) due to file format limitations requires bidders to proactively seek clarification or make informed assumptions based on typical health centre layouts.

Request clarification from the contracting authority regarding the content and implications of the unanalyzable documents. If no clarification is provided, base the bid on a thorough understanding of standard health centre cleaning requirements and best practices.

Ideal Bidder Profile
An established cleaning service provider with a proven track record in public sector or healthcare facility cleaning. They should possess a qualified and certified object manager, demonstrate a commitment to environmentally friendly cleaning agents, and have robust quality control processes. Experience with similar building types and a competitive pricing structure are essential.
Key Requirements
Object manager must meet required qualifications and possess a professional certificate.
Demonstrate work experience and qualifications through previous cleaning service contracts.
Adhere to environmental requirements for cleaning agents.
Complete and submit the electronic ESPD.
Submit information on previous cleaning service contracts using Form II.
Submit the object manager's confirmation using Form I, including the professional certificate number.
Key Discriminators
Demonstrated experience specifically in cleaning healthcare facilities, understanding the unique hygiene and safety protocols.
A proactive approach to sustainability, going beyond basic compliance with cleaning agent requirements.
A highly qualified and certified object manager with a clear plan for managing the service effectively.
A detailed and transparent pricing structure that clearly outlines the cost breakdown for the 36-month period.
Social Value Opportunities
Commit to employing local staff where possible, contributing to the Rakvere community's employment opportunities. This can be framed as a commitment to supporting the local economy, even though 'Social Aspects' are not explicitly listed as a requirement.
Bid Focus Areas
Technical Capability Requirements (Quality Profiles, Environmental Requirements)

Detail specific cleaning protocols, schedules, and quality assurance measures. Emphasize the use of certified eco-friendly cleaning agents and waste management practices. Reference the specific room types and surfaces mentioned in the tender documents (if accessible or inferred).

Eligibility Requirements (Object Manager Qualifications, Work Experience)

Provide comprehensive CVs for the object manager, highlighting their professional certificate and relevant experience. Present previous cleaning contracts clearly, using Form II as instructed, and quantify achievements where possible (e.g., size of facilities cleaned, contract duration).

Financial Requirements (Total Service Cost)

Offer a competitive and transparent price. Ensure the cost is realistic for the scope of work and duration, demonstrating value for money. Clearly state that taxes are excluded as per the requirement.

Recommendations7
Secure and Document Object Manager Certification
CriticalLow effort

Ensure the designated object manager possesses the required professional certificate and that this is clearly documented in Form I. This is a non-negotiable eligibility criterion.

Ensures compliance with mandatory eligibility requirements, preventing disqualification.
Thoroughly Complete ESPD
CriticalMed effort

Pay meticulous attention to detail when completing the electronic ESPD, ensuring all sections are accurately filled out and that no mandatory exclusion grounds apply. Cross-reference with the explanatory ESPD document.

Prevents disqualification due to administrative errors or non-compliance with exclusion grounds.
Proactively Address Unspecified Evaluation Criteria
HighMed effort

Since evaluation criteria are not specified, assume a balanced approach. Focus on demonstrating excellence in all stated requirements: technical capability, eligibility, and financial competitiveness. Clearly articulate the benefits of choosing your service.

Maximizes the chance of a favorable evaluation, even without explicit weighting.
Highlight Environmental Compliance and Sustainability
HighMed effort

Emphasize adherence to environmental requirements for cleaning agents. Detail specific eco-friendly products, waste reduction strategies, and any certifications related to sustainability. This aligns with the 'Green Procurement' aspect.

Sets the bid apart by demonstrating a commitment to sustainability, potentially appealing to the contracting authority's values.
Request Clarification on Unanalyzable Documents
HighLow effort

If possible, request clarification from Rakvere Linnavalitsus regarding the content and specific cleaning implications of DOCUMENT 1 (Floor Plans) and DOCUMENT 4 (Room Maps/Finishes), as these are crucial for tailoring the technical proposal.

Enables a more accurate and tailored technical proposal, reducing assumptions and potential misinterpretations.
Prepare Detailed Previous Experience Documentation
MediumMed effort

Ensure Form II is completed with comprehensive details of previous cleaning service contracts. Include contract value, duration, scope of services, and client references where appropriate, to strongly demonstrate work experience and qualifications.

Provides strong evidence of capability and experience, a key eligibility requirement.
Incorporate Local Employment Commitment
LowLow effort

Include a statement about prioritizing local employment within the Rakvere region for the cleaning staff, demonstrating a commitment to the local community and economy.

Adds a positive social dimension to the bid, potentially influencing overall perception.
Competitive Positioning
Position the bid as the most reliable and experienced provider for a health centre environment, emphasizing the qualifications of the object manager and proven track record. Highlight the commitment to hygiene and cleanliness standards essential for a healthcare facility. Simultaneously, present a cost-effective solution that demonstrates excellent value for money over the 36-month contract period.

Competitors

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Requirements & Qualifications

14 requirements across 5 categories

Submission (5)
Mandatory (1)
Compliance (4)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS5
--The bidder must complete and submit the electronic ESPD.
--The bidder must adhere to the bid submission conditions, including the procedure for submitting the bid cost and marking business secrets.
--The bidder must submit information on previous cleaning service contracts using Form II.
MANDATORY EXCLUSION GROUNDS1
--The bidder must not be subject to mandatory exclusion grounds as specified in the ESPD.
ELIGIBILITY REQUIREMENTS4
--The bidder must meet the qualification requirements set by the contracting authority.
--The object manager must meet the required qualifications and possess a professional certificate.
--The bidder must demonstrate work experience and qualifications through previous cleaning service contracts.
TECHNICAL CAPABILITY REQUIREMENTS3
--The bidder must adhere to the technical specifications for cleaning services, including the building's total area, materials, glass surface sizes, and rooms where the service is provided.
--The bidder must comply with the required quality profiles and cleanliness levels for different room types and surfaces.
--The bidder must meet the environmental requirements for cleaning agents.
FINANCIAL REQUIREMENTS1
--The bid must include the total service cost for the 36-month contract period, excluding taxes.

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Documents

10 documents available with AI summaries

VastavustingimusedPDF
305798_vastavustingimused.pdf -- 12.8 KB

This document outlines the tender submission conditions, including requirements for joint bidders' power of attorney, bid cost presentation, declaration of business secrets, site manager qualifications, and environmental standards for cleaning products.

HD Vorm I Objektijuhi kinnitusDOC
HD Vorm I Objektijuhi kinnitus.docx -- 16.7 KB

This document is a confirmation from the object manager stating they will fulfill their duties as an employee/contractor of the bidder if the tender is successful, and includes their professional certificate number.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305798_hindamiskriteeriumid.pdf -- 2.9 KB

This document outlines the evaluation criteria for the Rakvere Health Center cleaning service tender, specifying that the cost of the service for the entire 36-month contract period will be assessed without taxes, with the lowest offer receiving maximum points.

Hankepass täiendatavate selgitustegaPDF
305798_hankepass_taiendavate_selgitustega.pdf -- 68.0 KB

This document is an explanatory ESPD outlining bidder qualification requirements and exclusion grounds, but it is for informational purposes only and not for submission; the electronic ESPD must be completed separately.

HD Lisa 1 Tehniline kirjeldusDOC
HD Lisa 1 Tehniline kirjeldus.docx -- 32.2 KB

This document describes the technical specifications for the cleaning service of the Rakvere Health Centre building, including the general area, materials, sizes of glass surfaces, and rooms where the service will or will not be provided.

HD Lisa 2 Leping (projekt)DOC
HD Lisa 2 Lepingu projekt.docx -- 32.1 KB

This document is a draft contract for the cleaning services of the Rakvere Health Center building, outlining the terms between the client and the contractor.

HD Lisa 3 Ruumikaardid ja viimistlusmaterjalidZIP
HD Lisa 3_Ruumikaardid ja viimistlusmaterjali... -- 37.3 KB

No summary available for this document.

HD Lisa 4 Hoone korruste plaanidZIP
HD Lisa 4_I_II_korruse_plaanid.zip -- 12.9 MB

No summary available for this document.

HD Lisa 5 KvaliteediprofiilDOC
HD Lisa 5 Kvaliteediprofiil.docx -- 25.5 KB

This document outlines the required quality profiles and cleanliness levels for the cleaning service at Rakvere Health Centre, specifying standards for various room types and surfaces.

HD Vorm II Täidetud puhastusteenus osustamise leping(-ud)DOC
HD Vorm_II Puhastusteenuse osutamise leping.d... -- 17.5 KB

This form requires the bidder to provide details of past cleaning service contracts to demonstrate work experience and qualifications.

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84
Excellent

Tender Quality Score

This tender for cleaning services at Rakvere Health Center demonstrates high quality in clarity, completeness, and fairness, providing comprehensive documentation and objective evaluation criteria. While strong in environmental considerations, it could benefit from incorporating social and innovation aspects, and has a minor data inconsistency regarding value classification.

Score Breakdown

Legal Compliance75/100

The tender generally complies with legal requirements, featuring reasonable deadlines, a clear procedure type, and correct CPV codes. The use of ESPD and electronic submission aligns with regulations. However, the contradictory 'Value Classified: Yes' flag alongside a disclosed estimated value introduces a minor inconsistency.

•Contradictory 'Value Classified: Yes' flag despite disclosed estimated value.
Clarity90/100

The tender's description, requirements, evaluation criteria, and performance conditions are exceptionally clear and unambiguous. AI-extracted requirements are comprehensive and well-structured, ensuring all potential bidders understand the scope and expectations.

Completeness90/100

All essential information, including basic details, financial data, timelines, and location, is provided. The tender includes a comprehensive set of 11 documents, ensuring all requirements and criteria are thoroughly defined and accessible.

•Two documents (XML/ZIP) were not AI-analyzed, potentially limiting full content review.
Fairness95/100

The tender exhibits high fairness with full document access, disclosed value, and reasonable deadlines. Evaluation criteria are objective and transparent, and e-procurement ensures equal access. Requirements appear generic and not tailored to any specific company, with a clear justification for not dividing the tender into lots.

Practicality85/100

Electronic submission is fully supported, and the contract start date is clearly defined within a reasonable timeframe. Financing information (estimated value) and duration are specified. While a direct document URL isn't explicitly provided in the text, it's implied by the e-procurement system.

•Direct document URL not explicitly provided in the tender text (though implied by e-procurement).
Data Consistency80/100

Most key fields are populated, and dates are logical and consistent. There are no detected disputes or suspensions. The primary inconsistency lies in the 'Value Classified: Yes' flag conflicting with the clearly stated estimated value.

•Inconsistency between 'Value Classified: Yes' and the disclosed 'Estimated Value'.
Sustainability60/100

The tender explicitly incorporates green procurement principles and environmental requirements for cleaning agents, which is a positive aspect. However, it lacks specific social criteria and an innovation focus, and is not EU funded, limiting its overall sustainability score.

•Lack of explicit social criteria.
•No specific focus on innovation.

Strengths

Clear and comprehensive documentation.
Objective and transparent evaluation criteria.
Strong commitment to green procurement.
Electronic submission and e-procurement enabled.
Reasonable deadlines and clear performance conditions.

Concerns

Minor data inconsistency regarding 'Value Classified: Yes' vs. disclosed value.
Lack of explicit social criteria.
No specific focus on innovation.
Two documents (XML/ZIP) were not AI-analyzed, potentially hiding details.

Recommendations

1. Clarify or correct the 'Value Classified' flag if the value is indeed disclosed.
2. Consider integrating social responsibility clauses into future tenders.
3. Explore opportunities to encourage innovation in service delivery.

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