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Virosoft Software Development and Maintenance Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
February 12, 2026
Contract Details
Category
Services
Reference
304856
Value
€150,000
Location
Estonia
Published
January 27, 2026
CPV Code
Project Timeline

Tender Published

January 27, 2026

Deadline for Questions

February 05, 2026

Submission Deadline

February 12, 2026

Tender Opening

February 12, 2026

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Budget
€150,000
Duration
24 months
Location
Estonia
Type
Services
63
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

Riigihanke esemeks on SA Tallinna Lastehaiglale tarkvara Virosoft arendus- ja hooldusteenuse osutamine vastavalt lisades esitatud ja Lepingus kajastatud tingimustele.
Electronic Submission

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Requirements & Qualifications

15 requirements across 5 categories

Submission (7)
Mandatory (2)
Compliance (1)
Technical (3)
Financial (2)
SUBMISSION REQUIREMENTS7
--Submit the bid by 2026-02-12 12:00:00.
--Electronically complete the European Single Procurement Document (ESPD).
--For joint bids, submit a power of attorney (using the form LISA 6 Ühispakkujate volikiri ja solidaarne vastutus.odt).
MANDATORY EXCLUSION GROUNDS2
--Comply with EU sanctions against Russia, including for subcontractors and suppliers.
--Meet the exclusion grounds established by the contracting authority, as detailed in document 304856_hankepass_taiendavate_selgitustega.pdf.
ELIGIBILITY REQUIREMENTS1
--Meet the qualification conditions established by the contracting authority, as detailed in document 304856_hankepass_taiendavate_selgitustega.pdf.
TECHNICAL CAPABILITY REQUIREMENTS3
--Provide maintenance and development services for Virosoft information system modules (Personnel, Payroll, Timesheet, Training, Self-service).
--Confirm compliance with detailed technical requirements and response times as specified in LISA 1 Tehniline kirjeldus ja vastavuse tabel.docx.
--Possess the capability and knowledge to work with closed-source Virosoft software.
FINANCIAL REQUIREMENTS2
--Submit a bid based solely on cost, as it is the only evaluation criterion.
--Ensure the bid price is competitive, as the lowest price will receive maximum points.

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Documents

10 documents available with AI summaries

VastavustingimusedPDF
304856_vastavustingimused.pdf -- 10.1 KB

Bidders must confirm compliance with EU sanctions against Russia (regarding subcontractors and suppliers), provide a power of attorney if submitting a joint bid, and declare any business secrets in their offer with justification.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
304856_hindamiskriteeriumid.pdf -- 2.8 KB

The tender for Virosoft software development and maintenance services evaluates bids solely based on cost, where the lowest price receives maximum points.

Hankepass täiendatavate selgitustegaPDF
304856_hankepass_taiendavate_selgitustega.pdf -- 65.2 KB

This document explains the contracting authority's established qualification and exclusion criteria for the Virosoft software development and maintenance tender, which economic operators must electronically complete in the European Single Procurement Document (ESPD).

Juhend pakkujaleDOC
Juhend pakkujale.doc -- 62.5 KB

This document provides bidders with instructions for participating in the procurement, submission requirements, and essential information for preparing a tender.

LISA 1 Tehniline kirjeldus ja vastavuse tabelDOC
LISA 1 Tehniline kirjeldus ja vastavuse tabel... -- 35.8 KB

SA Tallinna Lastehaigla is seeking a provider for maintenance and development services for its Virosoft information system modules (Personnel, Payroll, Timesheet, Training, Self-service), requiring confirmation of compliance with detailed technical requirements and response times.

LISA 2 Maksumuse vormDOC
LISA 2 Maksumuse vorm.odt -- 10.0 KB

No summary available for this document.

LISA 3 Raamlepingu projektDOC
LISA 3 Raamlepingu projekt.odt -- 21.8 KB

No summary available for this document.

LISA 4 KonfidentsiaalsuslepingDOC
LISA 4 Konfidentsiaalsusleping.odt -- 9.7 KB

No summary available for this document.

LISA 5 Isikuandmete töötlemineDOC
LISA 5 Isikuandmete töötlemine.odt -- 13.7 KB

No summary available for this document.

LISA 6 Ühispakkujate volikiri ja solidaarne vastutusDOC
LISA 6 Ühispakkujate volikiri ja solidaarne v... -- 9.3 KB

No summary available for this document.

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63
Good

Tender Quality Score

This tender is well-documented in terms of basic information but presents significant flaws regarding competitive fairness and data consistency, particularly concerning the closed-source software and contradictory evaluation criteria.

Score Breakdown

Legal Compliance70/100

The procedure type, CPV codes, and basic disclosures are compliant, and deadlines are reasonable. However, the explicit statement about closed-source software leading to a 'single tenderer' in an open procedure, while potentially justifiable under specific legal exceptions, raises questions about adherence to competitive principles. The contradiction in evaluation criteria is a minor legal compliance issue.

•Potential for limiting competition due to 'single tenderer' justification in an open procedure.
•Contradiction in evaluation criteria.
Clarity60/100

While individual documents appear clear, the overall tender suffers from significant ambiguity. The most prominent issue is the direct contradiction between 'Evaluation Criteria: relative_weighting' and the explicit statement that evaluation is 'solely based on cost.' Furthermore, the 'single tenderer' justification in an open procedure creates confusion about the expected competitive environment.

•Direct contradiction in evaluation criteria.
•Ambiguity regarding competitive nature due to 'single tenderer' statement in an open procedure.
Completeness85/100

The tender provides all essential basic information, including title, reference, organization, estimated value, and duration. Key documents outlining requirements, evaluation criteria, and submission instructions are listed and appear to be comprehensive.

Fairness30/100

This category presents the most significant concern. The explicit statement that the procurement is for 'closed-source Virosoft software' and 'can be concluded with a single tenderer' for technical and intellectual property reasons, combined with the technical requirement to 'Possess the capability and knowledge to work with closed-source Virosoft software,' strongly indicates that the tender is tailored to a specific company, severely limiting competition and undermining fairness.

•Requirements are highly tailored to a specific company/provider, severely limiting competition.
Practicality80/100

The tender supports electronic submission and e-procurement, which enhances practicality for bidders. The duration of the contract is clearly specified. While a specific contract start date is not explicitly mentioned, this is a minor detail.

•Contract start date not explicitly stated.
Data Consistency50/100

The primary issue is a direct and critical inconsistency regarding the evaluation criteria: the tender characteristics state 'relative_weighting,' while the detailed evaluation criteria document and AI-extracted requirements explicitly state 'solely based on cost.' This fundamental contradiction makes it difficult for bidders to understand how their proposals will be assessed.

•Direct contradiction in evaluation criteria (relative weighting vs. solely cost).
Sustainability30/100

The tender does not include any explicit requirements or considerations related to green procurement, social aspects, or innovation. It is also not EU-funded, which often correlates with higher sustainability standards.

•Lack of green, social, or innovation criteria.

Strengths

Clear basic information (title, organization, value, duration).
Electronic submission and e-procurement enabled.
Reasonable submission deadline (16 days).
Detailed technical requirements (LISA 1) and instructions for bidders (Juhend pakkujale) are provided.

Concerns

Requirements appear tailored for a specific company (closed-source Virosoft software, 'single tenderer' justification in an open procedure).
Direct contradiction in evaluation criteria (relative weighting vs. solely cost).
Ambiguity regarding the competitive nature of the 'Open Procedure' given the 'single tenderer' statement.
Lack of sustainability (green, social, innovation) criteria.

Recommendations

1. Clarify and resolve the contradiction in the evaluation criteria immediately to ensure transparency and legal compliance.
2. Re-evaluate the procurement procedure type. If a single provider is genuinely the only option due to technical/IP reasons, consider a negotiated procedure without prior publication or a restricted procedure with justification, rather than an open procedure, to align the procedure with the stated intent.
3. Integrate sustainability criteria (e.g., energy efficiency, social responsibility, innovation) where relevant to promote broader public value.

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