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Tenders

Audience Interactive Social Media Toolkit

Closed
Deadline
Deadline not specified
Contract Details
Category
Open Procedure
Reference
051907-2026
Value
£3,120,000
Location
Inner London - West, United Kingdom
Published
September 26, 2026
CPV Code
Project Timeline

Tender Published

June 02, 2026

Contract Start Date

February 16, 2026

View Original
Budget
£3,120,000
Duration
Not specified
Location
Inner London - West
Type
Open Procedure

Original Tender Description

The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. Audience contributions via social media and SMS are a vital editorial component of live radio and TV programmes, often shaping content in real-time. Approximately 4,000 BBC users rely on the system to receive, moderate, and publish around four million messages per month. To ensure continuity, the BBC is procuring a new web-based Social Audience Engagement Solution. A well-structured system will provide key benefits including compliance, auditability, and adherence to governance models. Without it, there is a risk of operational gaps and non-compliance, potentially disrupting editorial workflows and impacting regulatory assurance.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
051907-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
051907-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
051907-2026_official.pdf

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