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Tenders

Travel Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
February 26, 2026
Contract Details
Category
Services
Reference
303917
Value
€200,000
Location
Estonia
Published
January 26, 2026
CPV Code
Evaluation Criteria
Maximum travel service fee percentage of the purchased service cost100%
Project Timeline

Tender Published

January 26, 2026

Deadline for Questions

February 19, 2026

Submission Deadline

February 26, 2026

Tender Opening

February 26, 2026

Contract Start Date

April 01, 2026

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Budget
€200,000
Duration
36 months
Location
Estonia
Type
Services
80
Quality Score/100
Excellent
Market Benchmark
Avg. Winning Price
€324,130
Avg. Bids
2.9
Competition
Low
SME Winners
93%
100 tenders analyzed

Original Tender Description

Travel organization services in accordance with the public procurement documents.
Green ProcurementElectronic Submission

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender for travel management services is heavily weighted on price, making cost leadership the primary driver of success. Bidders must demonstrate robust financial control and operational efficiency to offer the lowest travel service fee percentage. While not explicitly evaluated, a strong emphasis on service quality and compliance will be crucial to meet the contracting authority's implicit expectations.

Key Winning Messages

Unbeatable Value: Delivering the lowest travel service fee through operational excellence and cost-efficiency.

Reliable Partnership: Ensuring seamless travel management with proven expertise and IATA accreditation.

Compliance Assured: Meeting all mandatory requirements and technical specifications with precision.

Key Opportunities
Aggressive pricing due to the 100% weight on the travel service fee percentage.
Leveraging existing efficient operational models to undercut competitors on price.
Demonstrating strong compliance and technical capability to build trust beyond price.
Key Challenges
Intense price competition due to the sole evaluation criterion.

Conduct thorough cost analysis to identify all areas for efficiency gains. Explore volume discounts with suppliers and optimize internal processes to drive down overheads. Consider a slightly lower margin to secure the contract, assuming future opportunities for upselling or contract extensions.

Potential for low perceived value if only price is considered, leading to a focus on basic service.

While price is paramount, subtly highlight the reliability and efficiency of your service in the technical proposal. Emphasize how your operational model ensures smooth execution, minimizing disruptions that could indirectly cost the client more.

Ideal Bidder Profile
An established travel management company with a proven track record in corporate travel, possessing strong IATA accreditation, and a highly efficient operational model that allows for aggressive pricing. The ideal bidder will have experience with public sector tenders and a clear understanding of cost-optimization strategies.
Key Requirements
Offer the maximum travel service fee percentage of the purchased service cost, which is the sole evaluation criterion (100% weight, lowest value receives maximum points).
Possess a valid IATA or equivalent accreditation.
Meet the exclusion and eligibility conditions set by the contracting authority, as described in the ESPD and related documents.
Comply with the technical requirements and specifications outlined in the 'Tehniline kirjeldus.docx' document.
Submit the bid by the deadline: 2026-02-26 12:00:00.
Key Discriminators
Demonstrably lowest travel service fee percentage through optimized operational costs.
Exceptional IATA accreditation and a flawless compliance record.
Proactive and efficient service delivery model that minimizes client intervention.
Social Value Opportunities
While social value is not explicitly requested, consider a commitment to ethical sourcing of travel-related services (e.g., hotels with fair labor practices) and promoting sustainable travel options where feasible, even if not a formal evaluation point. This can be a subtle differentiator if competitors ignore it.
Bid Focus Areas
Travel Service Fee Percentage100%

Calculate the absolute lowest feasible travel service fee percentage that ensures profitability. This requires a deep understanding of your cost structure and operational efficiencies. Benchmark against industry standards and potential competitor pricing if possible. Present this as a clear, unambiguous figure.

Technical Capability (IATA Accreditation & Specifications)N/A (Mandatory/Pass-Fail)

Ensure the IATA accreditation is current and clearly documented. Meticulously review and address every point in 'Tehniline kirjeldus.docx'. A clear statement of compliance for each technical requirement, referencing specific clauses or internal procedures, will be essential.

Exclusion & Eligibility Grounds (ESPD)N/A (Mandatory/Pass-Fail)

Complete the ESPD accurately and comprehensively. Proactively gather all supporting documentation for exclusion and eligibility criteria. Any ambiguity or omission here will lead to disqualification.

Recommendations6
Aggressively Price the Travel Service Fee
CriticalHigh effort

Given the 100% weighting, the core of the winning strategy must be offering the lowest possible travel service fee percentage. This requires a detailed cost analysis and identification of all operational efficiencies. Aim to be the lowest bidder.

Directly determines the winning bid.
Ensure Flawless ESPD and Eligibility Compliance
CriticalMed effort

The European Single Procurement Document (ESPD) and related documents for exclusion and eligibility are mandatory. Any error or omission will lead to disqualification. Thoroughly review and complete all sections, providing all requested supporting documentation.

Prevents disqualification.
Verify and Document IATA Accreditation
CriticalLow effort

Possession of a valid IATA or equivalent accreditation is a mandatory technical requirement. Ensure the accreditation is current and provide the required proof of accreditation clearly within the submission.

Prevents disqualification.
Thoroughly Analyze 'Tehniline kirjeldus.docx'
HighMed effort

Understand every technical requirement and specification outlined in the 'Tehniline kirjeldus.docx' document. Ensure your proposed service delivery model and systems fully comply. Clearly articulate this compliance in your bid.

Ensures technical compliance and avoids rejection.
Highlight Operational Efficiency Supporting Low Price
MediumMed effort

While price is the sole evaluation criterion, subtly explain *how* your low price is achievable through operational efficiencies and robust processes. This builds confidence in your ability to deliver consistently at that price point.

Builds confidence and perceived reliability.
Confirm Understanding of Framework Agreement Structure
MediumMed effort

Review the draft framework agreement ('Raamlepingu projekt') to understand the operational mechanics of how individual orders will be placed and managed. This ensures your pricing and service delivery are aligned with the contract's intent.

Ensures operational alignment and avoids contractual disputes.
Competitive Positioning
Position as the most cost-effective solution without compromising essential service reliability. Emphasize operational efficiency as the enabler of your aggressive pricing. Highlight your proven ability to manage corporate travel with IATA accreditation, assuring the contracting authority of competence beyond just the price.

Competitors

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Requirements & Qualifications

12 requirements across 5 categories

Submission (7)
Mandatory (1)
Compliance (1)
Technical (2)
Financial (1)
SUBMISSION REQUIREMENTS7
--Submit the bid by the deadline: 2026-02-26 12:00:00.
--Follow the general conditions for submitting a bid.
--Provide a document proving valid IATA or equivalent accreditation.
MANDATORY EXCLUSION GROUNDS1
--Meet the exclusion conditions set by the contracting authority, as described in the European Single Procurement Document (ESPD) and related documents.
ELIGIBILITY REQUIREMENTS1
--Meet the qualification conditions set by the contracting authority, as described in the European Single Procurement Document (ESPD) and related documents.
TECHNICAL CAPABILITY REQUIREMENTS2
--Possess a valid IATA or equivalent accreditation.
--Comply with the technical requirements and specifications outlined in the "Tehniline kirjeldus.docx" document.
FINANCIAL REQUIREMENTS1
--Offer the maximum travel service fee percentage of the purchased service cost, which is the sole evaluation criterion (100% weight, lowest value receives maximum points).

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Documents

7 documents available with AI summaries

VastavustingimusedPDF
303917_vastavustingimused.pdf -- 10.7 KB

This document outlines general bid submission conditions, requires bidders to possess a valid IATA or equivalent accreditation with proof, instructs on the presentation of bid costs, and clarifies the principles of equivalency.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
303917_hindamiskriteeriumid.pdf -- 5.2 KB

This document outlines the evaluation criteria for the travel services tender, where 100% of the weighting is given to the bidder's proposed maximum service fee percentage of the purchased service cost, with the lowest value receiving the maximum points.

Hankepass täiendatavate selgitustegaPDF
303917_hankepass_taiendavate_selgitustega.pdf -- 77.9 KB

This document serves as an explanatory guide for the European Single Procurement Document (ESPD) conditions, outlining the contracting authority's qualification and exclusion criteria for the travel services tender.

Juhised pakkujaleDOC
Juhised pakkujale.docx -- 84.9 KB

This document provides an overview of OÜ Rail Baltic Estonia's open tender procedure for travel services, detailing its purpose, a 36-month contract period, and the contracting authority's contact information, noting that the procurement will not be divided into parts.

Raamlepingu projektDOC
Lepingu projekt.docx -- 81.4 KB

This document is a draft framework agreement for travel services, detailing the terms under which the successful bidder will provide services to OÜ Rail Baltic Estonia based on individual orders.

Tehniline kirjeldusDOC
Tehniline kirjeldus.docx -- 55.6 KB

This document outlines the technical requirements and specifications for OÜ Rail Baltic Estonia's travel services tender, which is an open procedure with reference number 303917.

Vorm 1 Ühise pakkumuse volikiriDOC
Vorm 1 Ühispakkujate volikiri.docx -- 16.0 KB

This document is a power of attorney for joint bidders, authorizing one bidder to act on behalf of others in the "Travel Services" tender.

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80
Excellent

Tender Quality Score

This tender demonstrates a high level of clarity, completeness, and fairness, particularly in its objective evaluation criteria and comprehensive documentation. While strong in legal compliance and data consistency, minor practical ambiguities regarding the contract start date and limited sustainability scope beyond green procurement are noted.

Score Breakdown

Legal Compliance85/100

The tender exhibits strong legal compliance, referencing EU standards like ESPD and adherence to WTO/GPA. Deadlines are reasonable, the procedure type is clearly defined as an open procedure, and CPV codes are appropriately assigned. No disputes or suspensions are detected, and mandatory disclosure requirements are met.

Clarity85/100

Requirements are well-documented and understandable, with AI-extracted requirements being comprehensive and clear. The evaluation criteria, based solely on the lowest service fee percentage, are exceptionally clear and unambiguous. Performance conditions are detailed in the draft framework agreement, ensuring transparency.

Completeness85/100

All essential basic, financial, timeline, and classification information is provided. The tender includes a comprehensive set of 8 documents, covering instructions, technical specifications, a draft contract, and evaluation criteria, ensuring all necessary details are available to bidders.

Fairness85/100

The tender promotes fairness through full document access, disclosed estimated value, and objective evaluation criteria. E-procurement is enabled for equal access, and requirements like IATA accreditation are standard, with equivalency principles mentioned to prevent tailoring. The justification for not dividing the procurement into parts is provided.

•The 'Max Participants: 1' for a framework agreement, while potentially justified, could be perceived as limiting competition.
Practicality70/100

Electronic submission is supported, and the duration is clearly specified. However, the contract start date, while provided, is explicitly stated as 'estimated' and 'not binding,' which introduces a minor practical uncertainty for bidders in their planning. Specific financing source beyond estimated value is not detailed.

•The contract start date is noted as 'estimated' and 'not binding,' creating practical uncertainty for bidders.
Data Consistency80/100

All key fields are populated, and there are no detected suspensions or disputes. Dates are logical and sequential. The only minor inconsistency is the 'estimated' nature of the contract start date, which is clarified in the additional information, maintaining overall data integrity.

•The explicit contract start date is qualified as 'estimated' and 'not binding', which is a minor inconsistency with the fixed date field.
Sustainability50/100

The tender explicitly includes 'Green Procurement' as a characteristic, which is a positive aspect. However, it lacks specific social criteria and an innovation focus, and it is not identified as EU-funded, limiting its overall sustainability profile.

•Lack of explicit social criteria.
•No specific focus on innovation.

Strengths

Clear and objective evaluation criteria (100% service fee percentage, lowest wins).
Comprehensive documentation, including ESPD and detailed technical specifications.
Strong legal compliance, referencing EU standards and WTO/GPA.
Transparency in value disclosure and e-procurement enablement.
Explicit commitment to green procurement.

Concerns

The stated contract start date is 'estimated' and 'not binding,' creating minor practical uncertainty.
Lack of explicit social criteria in the tender.
No specific focus on innovation.
The initial tender description is quite brief, relying heavily on supplementary documents.
'Max Participants: 1' for a framework agreement, while potentially justified, limits competition.

Recommendations

1. Clarify the definitive contract start date or provide a more precise timeframe for service commencement to reduce bidder uncertainty.
2. Integrate social responsibility criteria into future tenders to enhance overall sustainability.
3. Consider encouraging innovation in service delivery or technology where applicable.

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