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Teenuse „Tugiisik narkootikume tarvitavatele inimestele (programm SÜTIK)“ protsessi uuring Tervise Arengu Instituudile

Closed

Updated October 15, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 10, 2026
Contract Details
Category
Services
Reference
302671
Value
€60,000
Location
Estonia
Published
February 17, 2026
CPV Code
Project Timeline

Tender Published

February 17, 2026

Deadline for Questions

March 03, 2026

Submission Deadline

March 10, 2026

Tender Opening

March 10, 2026

Contract Start Date

April 06, 2026

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Key facts

Estimated value
€60,000
Deadline
Expired
CPV Code
73110000-6 — Research services
Procedure
Open procedure
Budget
€60,000
Duration
Not specified
Location
Estonia
Type
Services
Market Benchmark
Avg. Winning Price
€40,919
Avg. Bids
1.9
Competition
Low
SME Winners
95%
495 tenders analyzed

Original Tender Description

Tugiisikuteenuse protsessi uuringu eesmärgiks on töövõtja poolt läbi viia uuring, mille eesmärgiks on analüüsida seni osutatud teenuse elluviimise protsessi, sh rakendustäpsust, teostatavust ning tõendeid mõjust, eesmärgi saavutamist, kättesaadavust ja arendamisvõimalusi Eestis, tuginedes klientidelt, teenuse osutajatelt, koostööpartneritelt ja hankijalt kogutud informatsioonile (edaspidi töö).
Green ProcurementEU FundedElectronic Submission

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender seeks a research study on the process of support person services for drug users. A winning bid will demonstrate deep understanding of the SÜTIK program, robust research methodology, and a commitment to sustainable practices, leveraging the limited information to highlight expertise and value.

Key Winning Messages

Expertise in Social Program Evaluation and Drug User Support.

Commitment to Sustainable and Evidence-Based Research.

Proactive Engagement and Stakeholder Collaboration for Comprehensive Insights.

Key Opportunities
Leverage the limited structured requirements to showcase a superior, well-defined research methodology.
Highlight specific expertise in qualitative and quantitative research methods applicable to social services.
Integrate Green Procurement principles into the research process itself (e.g., digital data collection, sustainable travel for site visits if applicable).
Demonstrate a deep understanding of the Estonian context for drug user support services.
Key Challenges
Lack of specified evaluation criteria and structured requirements makes it difficult to precisely tailor the bid.

Proactively define and articulate clear evaluation criteria within the bid proposal, aligning them with the stated objectives and demonstrating how the proposed solution will exceed expectations on these self-defined criteria. Emphasize a robust methodology that inherently addresses all aspects of the service description.

Potential for a highly competitive market for research services, despite the moderate estimated value.

Focus on clear differentiation through specialized expertise, a highly detailed and innovative methodological approach, and a strong emphasis on the practical applicability and actionable insights of the research findings. Highlight any unique experience with similar programs or populations.

Ensuring the research methodology is both rigorous and practical given the potential constraints of working with vulnerable populations.

Detail ethical considerations, data privacy protocols, and participant engagement strategies that are sensitive and effective. Showcase experience in building trust and rapport with diverse stakeholder groups.

Ideal Bidder Profile
A research consultancy or an organization with a proven track record in social research, public health program evaluation, and qualitative/quantitative data analysis. Experience working with vulnerable populations, drug users, and relevant stakeholders in Estonia is highly advantageous. The ideal bidder will also possess a strong understanding of green procurement principles.
Key Requirements
Comprehensive analysis of the existing support person service process (application accuracy, feasibility, evidence of impact, goal achievement, accessibility, development opportunities).
Data collection from clients, service providers, partners, and the contracting authority.
Adherence to Green Procurement principles.
Demonstrated understanding of the SÜTIK program and its context.
Submission of a detailed technical proposal outlining methodology and deliverables.
Key Discriminators
Demonstrated experience in evaluating social support programs specifically for drug users in Estonia or similar contexts.
A highly detailed and innovative research methodology that goes beyond the basic requirements, offering unique analytical perspectives.
A clear commitment to and practical implementation plan for Green Procurement within the research project.
Strong evidence of successful stakeholder engagement and data collection from diverse groups.
Social Value Opportunities
Commit to ensuring the research process itself is inclusive and respects the dignity of the individuals involved, particularly the clients. This could include offering flexible interview times or formats, and ensuring data anonymity is paramount. Furthermore, propose to share anonymized research findings with relevant community organizations to further support their work.
Bid Focus Areas
Technical Proposal (Methodology and Approach)

Develop a comprehensive and detailed methodology that clearly outlines the phases of the study, specific research techniques (qualitative interviews, quantitative surveys, document analysis), sampling strategies, data analysis plan, and reporting structure. Emphasize how the methodology will ensure accuracy, feasibility, and evidence of impact. Explicitly address how data will be collected from all specified stakeholder groups.

Understanding of the SÜTIK Program and Context

Thoroughly research the SÜTIK program and the broader context of drug user support in Estonia. Integrate this understanding into the proposal to demonstrate domain expertise. Frame the research questions and proposed solutions in relation to the program's specific goals and challenges.

Green Procurement Integration

Detail specific actions to meet the Green Procurement requirement within the research project. This could include minimizing travel through virtual meetings where possible, using digital tools for data collection and analysis, and proposing sustainable options for any necessary physical resources.

Recommendations7
Develop a Robust and Detailed Research Methodology
CriticalHigh effort

Given the lack of structured requirements, create a comprehensive methodological framework that addresses all aspects of the tender description. This should include clear phases, specific qualitative and quantitative techniques, sampling strategies, ethical considerations, and a detailed data analysis plan. Evidence of impact and development opportunities should be central to the methodology.

Significantly increases the perceived competence and thoroughness of the bid, directly addressing the core objective.
Articulate Implicit Evaluation Criteria
CriticalMed effort

Since evaluation criteria are not specified, the bid should proactively define and address what a successful outcome would look like. Frame the proposal around key performance indicators and deliverables that align with the tender's objectives, effectively guiding the evaluator's assessment.

Provides a clear framework for the evaluator to assess the bid's strengths and ensures alignment with the contracting authority's likely priorities.
Showcase Specific Expertise in Drug User Support and Social Research
HighMed effort

Highlight any prior experience or specialized knowledge in evaluating services for drug users or similar vulnerable populations. Emphasize the team's qualifications and understanding of the specific challenges and nuances involved in this field.

Positions the bidder as a subject matter expert, offering unique insights and a higher likelihood of delivering actionable recommendations.
Integrate Green Procurement into the Research Process
HighLow effort

Detail concrete actions for implementing Green Procurement throughout the project lifecycle, such as minimizing travel, using digital tools, and sustainable resource management. This demonstrates commitment to the tender's sustainability aspect.

Meets a stated tender requirement and demonstrates environmental responsibility, potentially influencing the evaluation.
Emphasize Ethical and Inclusive Data Collection
MediumLow effort

Outline a clear commitment to ethical research practices, ensuring the dignity and privacy of all participants, especially clients. Propose methods for sensitive and effective data collection from vulnerable groups.

Builds trust and demonstrates a responsible approach, crucial when dealing with sensitive populations.
Address Data Collection Challenges Proactively
MediumMed effort

Acknowledge potential difficulties in gathering data from all stakeholder groups (especially clients) and propose specific strategies to overcome these, such as building rapport, ensuring anonymity, and offering flexible participation options.

Demonstrates foresight and a practical understanding of the project's operational challenges.
Thoroughly Analyze the 'Teenusekirjeldus'
MediumMed effort

Deeply understand the SÜTIK program's purpose, target group, activities, and minimum requirements as described in Document 1. This understanding should permeate the entire bid, showing how the research will directly address the program's context and needs.

Ensures the proposed research is highly relevant and tailored to the specific program being studied.
Competitive Positioning
Position the bid as a specialist research partner with a proven ability to deliver actionable insights for social programs. Emphasize a proactive, detailed, and ethically sound approach that goes beyond mere compliance, offering added value through deep understanding and innovative methodology. Highlight the integration of sustainability as a core project principle, not just a checkbox.

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Requirements & Qualifications

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Basic Requirements

  • EU funding compliance required
  • Specific performance conditions apply

Documents

11 documents available with AI summaries

VastavustingimusedPDF
302671_vastavustingimused.pdf -- 16.8 KB

This document outlines the conditions for submitting a bid, including requirements for joint bidders' power of attorney, rules for marking business secrets, the structure for presenting costs, and the provision of authorized persons' data, all of which bidders must comply with.

Analüütiku allkirjastatud CVDOC
302671_ CV vorm analüütik.docx -- 29.8 KB

Tender document 'Analüütiku allkirjastatud CV' in .DOCX format (30,471 bytes).

Projektijuhi allkirjastatud CVDOC
302671_ CV vorm projektijuht.docx -- 32.1 KB

This document is a CV form for the Project Manager, requiring at least higher education and experience managing at least three scientific or applied research projects within the last 60 months.

Intervjueerija allkirjastatud CVDOC
30BC0F~1.DOC -- 32.9 KB

Tender document 'Intervjueerija allkirjastatud CV' in .DOC format (33,671 bytes).

Hindamiskriteeriumid ja hinnatavad näitajadPDF
302671_hindamiskriteeriumid.pdf -- 5.2 KB

This document outlines the tender evaluation criteria and their weights, where the price constitutes 45% and the description of work content 55% of the final score, along with the detailed evaluation methodology.

Hankepass täiendatavate selgitustegaPDF
302671_hankepass_taiendavate_selgitustega.pdf -- 65.4 KB

This document serves as an explanatory guide for the European Single Procurement Document (ESPD), outlining the conditions and required information that companies must electronically complete to declare their qualifications and absence of exclusion grounds.

Hindamismetoodika kirjeldusDOC
302671~2.DOC -- 35.2 KB

Tender document 'Hindamismetoodika kirjeldus' in .DOC format (36,082 bytes).

Hankelepingu projektDOC
302671_ Hankelepingu projekt.docx -- 54.8 KB

Tender document 'Hankelepingu projekt' in .DOCX format (56,090 bytes).

LisateaveDOC
302671 Lisateave.docx -- 34.7 KB

Tender document 'Lisateave' in .DOCX format (35,531 bytes).

Tehniline kirjeldusDOC
302671 Tehniline kirjeldus.docx -- 73.9 KB

Tender document 'Tehniline kirjeldus' in .DOCX format (75,723 bytes).

TeenusekirjeldusPDF
Lisa 1_Teenusekirjeldus.pdf -- 467.7 KB

This document describes the National Institute for Health Development's SÜTIK program support person service for drug users, including the service's purpose, target group, activities, and minimum requirements for service provision, such as for personnel and premises.

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Quality Score

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