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Support for families in resolving disputes

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 17, 2026
Contract Details
Category
Services
Reference
167773
Value
€94,180
Location
Riga, Latvia
Published
March 10, 2026
CPV Code
Project Timeline

Tender Published

March 10, 2026

Deadline for Questions

March 10, 2026

Submission Deadline

March 17, 2026

Tender Opening

March 18, 2026

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Budget
€94,180
Duration
Not specified
Location
Riga
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€53,986
Avg. Bids
2.1
Competition
Low
SME Winners
100%
549 tenders analyzed

Original Tender Description

Support for families in resolving disputes

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for family dispute resolution support presents a moderate competition opportunity. A winning strategy will focus on demonstrating deep understanding of family dynamics, robust service delivery, and a commitment to measurable outcomes, despite the lack of explicit evaluation criteria. Proactive engagement and a clear value proposition are key.

Key Winning Messages

Empowering families through effective and empathetic dispute resolution.

Delivering measurable positive outcomes for families and the community.

A trusted partner for the Riga City Municipality in supporting vulnerable families.

Key Opportunities
Lack of specified evaluation criteria creates an opportunity to define success.
Opportunity to differentiate through a proactive and detailed technical proposal.
Potential to build a strong relationship with the contracting authority by demonstrating understanding of their needs.
Key Challenges
Absence of explicit evaluation criteria makes it difficult to tailor the bid for maximum scoring.

Focus on addressing all stated requirements comprehensively and inferring likely evaluation priorities based on the contracting authority's mandate (Guardianship Board) and the service description. Emphasize quality, effectiveness, and client satisfaction.

Low estimated value might attract less experienced or lower-cost providers, increasing price competition.

While price is a factor, emphasize the value and long-term benefits of a high-quality service that leads to sustainable family well-being, rather than solely competing on the lowest price.

Limited information on specific technical or eligibility requirements.

Conduct thorough due diligence and, if possible, seek clarification from the contracting authority regarding any implicit expectations or best practices in this field.

Ideal Bidder Profile
An organization with a proven track record in providing family support services, mediation, or social work, preferably with experience working with municipal authorities or similar public sector bodies in Latvia. The ideal bidder will possess a strong team of qualified professionals (e.g., psychologists, social workers, mediators) and a clear methodology for conflict resolution and family support.
Key Requirements
Submission of technical and financial proposals.
Compliance with mandatory exclusion grounds.
Demonstrated capability to deliver family dispute resolution support.
Key Discriminators
A unique, evidence-based methodology for family dispute resolution that demonstrably leads to improved family functioning and reduced conflict.
A highly qualified and experienced multidisciplinary team with specialized expertise in child psychology, family law, and mediation.
A robust monitoring and evaluation framework to track service effectiveness and client outcomes, providing clear data to the contracting authority.
Social Value Opportunities
Commitment to employing local staff and potentially offering training or development opportunities to individuals from disadvantaged backgrounds within the family support sector.
Bid Focus Areas
Technical Proposal Quality

Develop a detailed, clear, and compelling technical proposal that outlines a comprehensive service delivery model, including methodology, team qualifications, client engagement process, and outcome measurement. Assume this will be heavily weighted due to the lack of other criteria.

Financial Proposal Competitiveness

Develop a financially sound proposal that reflects the true cost of delivering high-quality services while remaining competitive. Avoid underpricing, which can signal a lack of quality or sustainability.

Recommendations7
Develop a Comprehensive Technical Proposal
CriticalHigh effort

Given the lack of specified evaluation criteria, the technical proposal must be exceptionally detailed and persuasive. It should clearly articulate the methodology for dispute resolution, the qualifications and experience of the proposed team, the service delivery process, and how success will be measured. Reference the CPV code (98133100 - Family counselling services) to demonstrate understanding of the service scope.

Maximizes perceived quality and capability, compensating for undefined evaluation criteria.
Infer and Address Likely Evaluation Priorities
CriticalMed effort

Since evaluation criteria are not specified, infer likely priorities based on the contracting authority (Riga City Municipality's Guardianship Board) and the service description. Focus on demonstrating effectiveness in resolving disputes, ensuring child welfare, promoting family stability, and providing a professional, ethical service.

Aligns the bid with the presumed needs of the contracting authority.
Highlight Measurable Outcomes and Impact
HighMed effort

Propose a robust system for monitoring and evaluating the effectiveness of the dispute resolution services. Quantify expected outcomes where possible (e.g., reduction in conflict intensity, improved communication, successful co-parenting arrangements). This demonstrates value and accountability.

Provides concrete evidence of service value and differentiates from less data-driven competitors.
Assemble a Strong, Multidisciplinary Team
HighMed effort

Showcase a team comprising professionals with relevant expertise, such as psychologists, social workers, mediators, and potentially legal advisors specializing in family matters. Clearly outline their roles and experience in family dispute resolution.

Builds confidence in the bidder's capacity to deliver high-quality, specialized services.
Integrate Local Community Engagement
MediumLow effort

While 'Social Aspects' is marked as 'No', consider voluntarily including a commitment to local employment or partnerships with local NGOs that support families. This can be framed as enhancing the service's connection to the community it serves.

Adds a positive dimension to the bid and aligns with broader public sector goals.
Seek Clarification if Necessary
MediumLow effort

If any aspects of the tender documents are unclear, particularly regarding expectations for technical capability or service delivery, consider submitting a formal request for clarification to the contracting authority. This demonstrates diligence and ensures accurate proposal development.

Reduces the risk of misinterpretation and ensures the bid meets implicit requirements.
Emphasize Experience with Public Sector Contracts
MediumLow effort

If the bidder has prior experience working with Latvian municipalities or similar public bodies, highlight this. It demonstrates familiarity with public procurement processes, reporting requirements, and the specific needs of public service delivery.

Increases credibility and reduces perceived risk for the contracting authority.
Competitive Positioning
Position the bid as offering a superior quality of service and demonstrably better outcomes, justifying a competitive price point rather than being the cheapest option. Focus on the long-term benefits of effective dispute resolution for families and the municipality.

Competitors

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--Bidders must submit technical and financial proposals.
MANDATORY EXCLUSION GROUNDS1
--[No specific requirements provided]
ELIGIBILITY REQUIREMENTS1
--[No specific requirements provided]
TECHNICAL CAPABILITY REQUIREMENTS1
--[No specific requirements provided]
FINANCIAL REQUIREMENTS1
--[No specific requirements provided]

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Documents

2 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
167773_PD.ANY_1_1_1_20260310052529.pdf -- 94.6 KB

This document outlines the tender requirements for support in resolving family disputes, including technical and financial proposal submissions.

NolikumsDOC
Nolikums.docx -- 99.6 KB

This document contains the regulations for a procurement procedure by the Riga City Municipality's Guardianship Board for the "Support for Families in Conflict Resolution" service.

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75
Good

Tender Quality Score

This tender for family dispute resolution support is generally well-structured with clear basic information and a reasonable deadline. However, it lacks specific details on evaluation criteria and potential sustainability aspects.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including a clear procedure and CPV code. Deadlines are reasonable, and no disputes are noted. The 'other' status is unusual but doesn't inherently indicate non-compliance.

Clarity80/100

The title and description are clear. Key documents like regulations and requirements are attached. However, the absence of specified evaluation criteria introduces ambiguity for bidders.

•No evaluation criteria specified
Completeness70/100

Most basic information is present, including estimated value and deadlines. However, the contract duration is not specified, and the AI-extracted requirements section is notably empty, suggesting that detailed eligibility, technical, and financial requirements might be within the attached documents but not explicitly summarized.

•Missing contract duration
•AI-extracted requirements section is empty
Fairness85/100

The tender is conducted via e-procurement, and the estimated value is disclosed. The deadline is reasonable. However, the 'Restricted document access' flag raises concerns about full document accessibility for all potential bidders.

•Restricted document access
Practicality65/100

The tender utilizes e-procurement, which is a positive aspect. However, the lack of a specified contract start date and the absence of financing information reduce its practicality for bidders needing to plan resources.

•Missing contract start date
•Missing financing information
Data Consistency90/100

Key fields such as title, reference, organization, and dates are populated. There are no reported disputes or suspensions, and the dates provided are logically ordered.

Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. It is also not indicated as EU funded, which limits its sustainability score.

•Not green procurement
•No social criteria

Strengths

Clear basic information and title
Reasonable submission deadline
E-procurement utilized
Estimated value disclosed

Concerns

Missing evaluation criteria
Restricted document access
Lack of sustainability considerations (green, social, innovation)
Missing contract duration and start date

Recommendations

1. Specify clear evaluation criteria to ensure transparency.
2. Ensure full and unrestricted access to all tender documents.
3. Incorporate sustainability aspects (e.g., green procurement, social value) if applicable.

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