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ITDZ Berlin: Support for Service Center

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In brief

IT-Dienstleistungszentrum Berlin (AöR) is procuring support services for its Service Center, including mediation, information, appointment bookings, and coverage of peak and off-peak hours, in Berlin, Germany. The estimated value is 5.715.000 EUR. The submission deadline is 16 November 2026. Notice, tender documents, and submission instructions are available on the oeffentlichevergabe.de portal.

Updated October 16, 2026

Deadline
30 days left
November 16, 2026
Contract Details
Category
Other
Reference
ocds-mnwr74-75ee0a3b-8443-4b8b-ad4c-6bc969ad483d
Value
€5,715,000
Location
DE300, Germany
Published
October 09, 2026
CPV Code
Project Timeline

Tender Published

October 14, 2026

Deadline for Questions

November 09, 2026

Submission Deadline

November 16, 2026

View Original

Key facts

Buyer
IT-Dienstleistungszentrum Berlin (AöR)
Estimated value
€5,715,000
Deadline
30 days left
CPV Code
79512000 — Call centre
Procedure
Open procedure
Source
Procurement Portal
Budget
€5,715,000
Duration
Not specified
Location
DE300
Type
Other

Original Tender Description

Rahmenvertrag für das Service Center des ITDZ Berlin. Vermittlung und Auskunft, Terminbuchungen und Abdeckung von Peak- und Randzeiten.

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Basic Requirements

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  • Proven track record in similar projects
  • Financial stability documentation

Documents

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