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Tender for Ad hoc Customer Analyses

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 31, 2026
Contract Details
Category
Other
Reference
00142078-2026
Value
kr7,500,000
Location
Hovedstaden, Denmark
Published
September 25, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 02, 2026

Deadline for Questions

March 24, 2026

Submission Deadline

March 31, 2026

Budget
kr7,500,000
Duration
Not specified
Location
Hovedstaden
Type
Other
75
Quality Score/100
Good

Original Tender Description

Procurement of customer analyses within public transport, comprising: Advice on method selection for qualitative and quantitative analysis and citizen/user involvement Web-based questionnaire surveys via panel(s) On-location surveys in buses/local trains or at stops/stations Focus groups and in-depth interviews Operation and facilitation of Citizen Panel Digital execution of qualitative surveys

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Requirements & Qualifications

13 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (1)
Technical (7)
Financial (1)
SUBMISSION REQUIREMENTS3
--The tender is an Open Procedure.
--The deadline for submission is 2026-03-31 08:00:00.
--Requirements are to be provided in English, Estonian, Latvian, Polish, Lithuanian, French, and Danish.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS1
--No specific eligibility requirements are detailed in the provided text.
TECHNICAL CAPABILITY REQUIREMENTS7
--Provision of ad hoc customer analyses within public transport.
--Advice on methodology selection for qualitative and quantitative analysis, including citizen/user involvement.
--Web-based questionnaire surveys via panel(s).
FINANCIAL REQUIREMENTS1
--The total value of the procurement is 7,500,000.0 EUR.

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Documents

1 documents available with AI summaries

External Tender DocumentsDOC

No summary available for this document.

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75
Good

Tender Quality Score

This tender for ad hoc customer analyses in public transport is generally well-structured, but lacks specific evaluation criteria and details on contract duration, impacting its completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender follows an open procedure and specifies a CPV code, indicating general regulatory compliance. Deadlines are provided, though the submission deadline appears very short given the date of the notice. No disputes are reported. The procedure type is listed as 'competition' which is a bit vague but acceptable.

•Submission deadline may be too short relative to the notice date.
Clarity80/100

The description of services required is clear and detailed, outlining specific analytical tasks. Technical capability requirements are well-defined. However, the absence of specified evaluation criteria leaves potential bidders uncertain about how their submissions will be assessed.

•Missing evaluation criteria.
Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and CPV code. However, crucial details such as contract duration and the specific content of the tender documents (beyond their existence) are missing, reducing overall completeness.

•Missing contract duration.
•No document content available for review.
Fairness85/100

The tender is an open procedure, and the estimated value is disclosed, promoting transparency. The use of e-procurement is a positive aspect. Requirements are described objectively and do not appear tailored to specific companies. Access to documents is facilitated through external links.

Practicality65/100

The tender is active and uses e-procurement, which is practical. However, the very short submission deadline is a significant practical hurdle. The absence of a specified contract start date and financing information also reduces practicality for potential bidders.

•Submission deadline may be too short.
•Missing contract start date.
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadline are populated. There are no reported suspensions or disputes. Dates are logical, with the notice date preceding the submission deadline.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the tender description or requirements. This suggests a lack of focus on sustainability criteria.

•Not green procurement.
•No social criteria.

Strengths

Clear description of required services.
Use of e-procurement.
Disclosed estimated value and CPV code.
Open procedure promotes competition.

Concerns

Missing evaluation criteria.
Very short submission deadline.
Lack of information on contract duration and start date.
Absence of sustainability considerations.

Recommendations

1. Specify clear evaluation criteria.
2. Extend the submission deadline to allow adequate preparation.
3. Include details on contract duration and start date.

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