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Retail Telecommunications Maintenance Services Extension and Associated Renewal Works

Closed

Updated October 09, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
July 31, 2026
Contract Details
Category
Negotiated Procedure
Reference
078311-2026
Value
Not disclosed
Location
Inner London - West, United Kingdom
Published
October 04, 2026
CPV Code
Project Timeline

Tender Published

August 17, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

August 28, 2026

View Original

Key facts

Buyer
TRANSPORT UK EAST MIDLANDS LIMITED
Deadline
Expired
CPV Code
32500000 — Telecommunications equipment and supplies
Procedure
Direct award
Lots
Divided into lots
Source
UK Find a Tender Service
Budget
Not disclosed
Duration
12 months
Location
Inner London - West
Type
Negotiated Procedure

Original Tender Description

East Midlands Railway intends to directly award a time-limited contract to Hitachi Rail GTS UK Limited for the continued provision of Retail Telecommunications Maintenance Services and associated renewal works across the EMR network. The services support critical customer-facing systems including Customer Information Systems (CIS), Passenger Announcement (PA) systems, roaming microphones and associated telecommunications infrastructure. The contract will provide: Planned preventative maintenance Corrective and reactive maintenance 24/7 fault support and helpdesk services Asset management and reporting Replacement and renewal of identified CIS and PA assets Installation and commissioning of specified renewal works The contract also includes: Display renewals at 10 EMR stations PAPC replacements at 25 EMR stations Screen replacements at Newark Castle and Mansfield stations Burton station roaming microphone installation The proposed arrangement is limited to 12 months and is required to maintain continuity of service whilst EMR completes and mobilises a competitive procurement for a long-term replacement contract.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
078311-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
078311-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
078311-2026_official.pdf

No summary available for this document.

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