Valsts pārvaldes digitālo pakalpojumu dizaina izstrāde. 2. kārta
ClosedKey facts
- Buyer
- Valsts kanceleja
- Estimated value
- €375,351
- Deadline
- Expired
- CPV Code
- 72244000 — Prototyping services
- Procedure
- Open procedure
Original Tender Description
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This tender focuses on the second stage of digital service design for public administration, emphasizing an innovation sprint process. A winning strategy will leverage demonstrated expertise in agile design, user-centricity, and a clear understanding of public sector digital transformation challenges. Proactive engagement with the contracting authority and a robust technical proposal are crucial.
Accelerating Public Service Innovation through Agile Design
Delivering User-Centric Digital Solutions for Latvian Citizens
Expertise in Innovation Sprints for Efficient Digital Transformation
Thoroughly analyze all tender documents to infer implicit evaluation priorities. Focus on demonstrating excellence across all stated requirements, particularly in technical capability and innovation sprint methodology. Benchmark against best practices in public sector digital design.
Develop a strong value proposition that highlights unique expertise, a streamlined approach, and a clear understanding of the Latvian public sector context. Emphasize efficiency and measurable outcomes.
While not explicitly required, subtly weaving in how the designed services will contribute to broader societal goals (e.g., accessibility, efficiency leading to better public services) can add value without over-investing in areas not explicitly requested.
Provide detailed case studies of similar projects, emphasizing the innovation sprint process, user research methodologies, and tangible design outputs. Clearly articulate the team's expertise and relevant experience. Showcase a robust understanding of the innovation sprint lifecycle and how it will be applied to achieve the tender's objectives.
Demonstrate a clear grasp of the Valsts kanceleja's objectives for digital service design and the broader context of digital transformation in Latvian public administration. Reference specific challenges and opportunities within the public sector.
Present a detailed, step-by-step plan for the innovation sprint process, including phases, deliverables, and how user feedback will be integrated. Highlight flexibility and adaptability within the sprint framework.
Develop a detailed and compelling description of your innovation sprint methodology, aligning it directly with the technical specification's requirements. Showcase past successes with sprints and how they lead to efficient, user-centric design outcomes.
Since evaluation criteria are not specified, meticulously analyze all tender documents to infer the contracting authority's priorities. Focus on demonstrating excellence in technical capability, user-centric design, and understanding of public sector needs.
Provide concrete examples and case studies of successful digital service design projects within the public sector or similar regulated environments. Highlight how your solutions have improved citizen experience and administrative efficiency.
Submit targeted clarification questions to the contracting authority regarding any ambiguities in the technical specification or inferred evaluation priorities. This demonstrates engagement and a desire for clarity.
While not explicitly required, emphasize how the designed services will be accessible to all users, adhering to international accessibility standards. Frame this as a core principle of good public service design.
Acknowledge that this is the second stage of a project. Frame your proposal as building upon existing foundations or addressing the next logical steps in digital transformation, demonstrating continuity and strategic thinking.
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LoginBasic Requirements
- EU funding compliance required
- Specific performance conditions apply
Documents
13 documents available with AI summaries
This document outlines the requirements for a tender concerning the development of digital service design for public administration, including application, experience, technical, and financial proposal submissions.
This document contains the technical specification for the development and redesign of public administration digital services through an innovation sprint process.
This document is a bidder's application form to participate in the public procurement for the development of public administration digital services, phase 2.
This document contains a financial offer form for the open tender "Development of Public Administration Digital Services. Phase 2" (ID: MK VK 2025/012 ERAF), requiring bidders to state their maximum contract price and confirm that all costs are included.
This document contains a description of the content for an innovation sprint, outlining the problem, goals, participants, timeline, and deliverables for a design sprint within a public administration digital services development tender.
This document contains a detailed work and schedule plan for an innovation sprint as part of a public administration digital services design tender.
This document contains a test assignment for bidders to prepare an innovation sprint plan, including a content description and a timeline, based on the tender's technical specifications.
This document is an appendix requiring bidders to describe their experience relevant to the tender for the development of public administration digital service design.
This document contains a form for describing the experience of proposed personnel for the tender "Development of Public Administration Digital Services Design. Phase 2".
This document contains information about subcontractors and/or persons and/or participants in a supplier association for the open tender "Development of Public Administration Digital Services. Stage 2".
This document contains a subcontractor's/person's declaration confirming their professional, technical, and organizational capabilities to fulfill their part of the awarded tender for the development of public administration digital services.
This document contains a draft framework agreement for the development of public administration digital service design, outlining the selection process for service providers and contract terms.
This document contains the regulations for an open tender procedure for the development of digital public administration services, phase 2, funded by the European Regional Development Fund.
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