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Tenders

CRM application

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Updated October 22, 2026

Deadline
54 days left
December 16, 2026
Contract Details
Category
Other
Reference
619380
Value
€605,000
Location
Netherlands
Published
October 15, 2026
Organization
Nationale ombudsman
CPV Code
Project Timeline

Tender Published

October 22, 2026

Deadline for Questions

December 09, 2026

Submission Deadline

December 16, 2026

View Original

Key facts

Buyer
Nationale ombudsman
Estimated value
€605,000
Deadline
54 days left
CPV Code
48000000-8 — Software package and information systems
Source
[tender_detail.portals.dutch]
Budget
€605,000
Duration
Not specified
Location
Netherlands
Type
Other

Original Tender Description

De opdracht betreft de levering, implementatie, inrichting en het beheer van een CRM-applicatie voor de Nationale ombudsman. De Nationale ombudsman treedt op als enige aanbestedende dienst en opdrachtgever. Voor de Nationale ombudsman is relatiebeheer van groot belang. Om het relatiebeheer te professionaliseren en toekomstbestendig in te richten, wil de Nationale ombudsman alle relatiegegevens onderbrengen in één centraal CRM-systeem. Met deze aanbesteding beoogt de Nationale ombudsman een toeko
EU Funded

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Basic Requirements

  • EU funding compliance required

Documents

11 documents available with AI summaries

TN619380 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardreg...DOC
TN619380 - EF16 Aankondiging van een opdracht... -- 211.2 KB

No summary available for this document.

Beschrijvend documentDOC
Beschrijvend document -- 523.4 KB

No summary available for this document.

Bijlage 2 - Prijsblad CRMDOC
Bijlage 2 - Prijsblad CRM -- 23.8 KB

No summary available for this document.

Bijlage 3 - ReferentieverklaringDOC
Bijlage 3 - Referentieverklaring -- 586.8 KB

No summary available for this document.

Bijlage A - Concept overeenkomstDOC
Bijlage A - Concept overeenkomst -- 249.4 KB

No summary available for this document.

Bijlage B - Programma van Eisen en Wensen CRMDOC
Bijlage B - Programma van Eisen en Wensen CRM -- 51.1 KB

No summary available for this document.

Bijlage C - ARBIT-2022DOC
Bijlage C - ARBIT-2022 -- 451.5 KB

No summary available for this document.

Bijlage D - Concept verwerkersovereenkomstDOC
Bijlage D - Concept verwerkersovereenkomst -- 208.9 KB

No summary available for this document.

Bijlage E - Concept WachtkamerovereenkomstDOC
Bijlage E - Concept Wachtkamerovereenkomst -- 189.0 KB

No summary available for this document.

Bijlage F - E-factuurDOC
Bijlage F - E-factuur -- 103.7 KB

No summary available for this document.

uea_619380_20261019115743DOC
uea_619380_20261019115743 -- 577.2 KB

No summary available for this document.

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