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Successive provision of full-day catering services for patients of the dr. S. Jasiński Voivodeship Rehabilitation Hospital in Zakopane.

Closed

Updated November 13, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 18, 2026
Contract Details
Category
Services
Reference
2026/BZP 00155107/01
Value
Not disclosed
Location
Małopolskie, Poland
Published
November 06, 2026
CPV Code
Project Timeline

Tender Published

March 13, 2026

Deadline for Questions

March 11, 2026

Submission Deadline

March 18, 2026

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Key facts

Deadline
Expired
CPV Code
55520000-1 — Catering services
Budget
Not disclosed
Duration
6 months
Location
Małopolskie
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€779,692
Avg. Bids
0.3
Competition
Low
SME Winners
83%
2,709 tenders analyzed

Original Tender Description

Successive provision of full-day catering services for patients of the dr. S. Jasiński Voivodeship Rehabilitation Hospital in Zakopane.

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender requires reliable, high-quality catering for hospital patients. A winning bid will focus on demonstrating robust operational capacity, strict adherence to hygiene standards, and a cost-effective, patient-centric approach, despite the lack of explicit evaluation criteria.

Key Winning Messages

Reliable and Safe Patient Nutrition: We guarantee consistent, high-quality, and hygienically prepared meals that meet all regulatory requirements, ensuring the well-being of patients.

Operational Excellence and Efficiency: Our proven track record in large-scale catering demonstrates our ability to manage logistics, supply chains, and staff effectively to deliver services within budget and on time.

Patient-Centric Meal Planning: We prioritize patient satisfaction through nutritious, varied, and appealing meal options tailored to dietary needs and preferences.

Key Opportunities
The absence of specified evaluation criteria presents an opportunity to define and emphasize the most critical aspects of the service, such as hygiene and reliability, as the primary value proposition.
The relatively short contract duration (6 months) may attract bidders looking for shorter-term engagements, potentially reducing the pool of highly specialized, long-term contract providers and allowing a more agile bidder to compete.
The specific location (Zakopane) might allow for local sourcing and delivery advantages, potentially leading to cost efficiencies and fresher ingredients.
Key Challenges
The lack of specified evaluation criteria makes it difficult to tailor the bid precisely to the Contracting Authority's priorities, requiring a proactive approach to demonstrating value.

Thoroughly analyze the tender notice and any accompanying documents for implicit priorities. Focus on the mandatory technical requirements and demonstrate exceptional performance in these areas. Highlight operational robustness, patient safety, and compliance as key strengths.

The absence of financial requirements and estimated value makes pricing strategy challenging, risking over- or under-pricing.

Conduct thorough market research for similar services in the region. Develop a detailed cost model based on projected patient numbers, ingredient costs, labor, and overheads. Benchmark against industry standards for institutional catering. Consider offering tiered pricing or value-added services to justify a competitive price.

The short contract duration might not appeal to larger, more established caterers who prefer longer-term contracts, potentially leading to less competition.

Position the bid as an opportunity to establish a strong working relationship with the hospital, with the potential for extension or future contracts. Highlight flexibility and responsiveness as key benefits for this shorter engagement.

Ideal Bidder Profile
A well-established catering company with proven experience in institutional food service, particularly for healthcare facilities. They must possess strong logistical capabilities, a deep understanding of food safety regulations (HACCP), and the capacity to manage a consistent supply chain for 180-200 patients daily. Financial stability and a demonstrated ability to deliver value for money are also crucial.
Key Requirements
Provision of full-day catering for patients.
Ensuring meals for a minimum of 180 and a maximum of 200 patients daily.
Compliance with binding regulations, in particular Regulation (EC) No 852/2004 of the European Parliament and of the Council of 29 April 2004 on the hygiene of foodstuffs.
Key Discriminators
Demonstrated expertise in hospital catering, including specific experience with rehabilitation patients' dietary needs.
A robust, documented food safety and quality assurance system that goes beyond basic compliance.
A highly responsive and flexible operational model capable of adapting to fluctuating patient numbers within the specified range.
A clear and compelling presentation of cost-effectiveness without compromising quality or safety.
Social Value Opportunities
Commitment to sourcing a percentage of ingredients from local, sustainable suppliers within the Małopolska region to support the local economy and reduce food miles.
Bid Focus Areas
Technical Capability Requirements (Hygiene, Patient Numbers, Full-Day Service)

Provide detailed evidence of existing systems, certifications (e.g., HACCP), staff training, and operational plans that directly address these requirements. Quantify capacity and demonstrate a proven ability to manage the specified patient range consistently.

Operational Reliability and Continuity

Outline robust contingency plans for supply chain disruptions, equipment failure, and staff shortages. Emphasize a track record of uninterrupted service delivery in similar environments.

Cost-Effectiveness and Value for Money

Present a clear, transparent pricing structure. Highlight efficiencies gained through scale, optimized procurement, and waste reduction. Offer optional value-added services that enhance patient experience without significant cost increases.

Recommendations6
Develop a Comprehensive Food Safety and Hygiene Plan
CriticalHigh effort

Elaborate on the bidder's HACCP plan, detailing specific procedures for food handling, storage, preparation, and delivery to ensure strict compliance with Regulation (EC) No 852/2004. Include details on staff training, temperature monitoring, and allergen management.

Directly addresses a mandatory technical requirement and builds trust in the bidder's ability to operate safely.
Proactively Define and Emphasize Value Proposition
CriticalMed effort

Since evaluation criteria are not specified, the bid must clearly articulate the bidder's unique selling points, focusing on operational excellence, patient well-being, and cost-effectiveness. This should be a recurring theme throughout the bid document.

Guides the evaluation committee's perception of the bid's strengths, even without explicit weighting.
Showcase Experience with Healthcare Catering
HighMed effort

Provide specific examples and testimonials from previous contracts with hospitals or similar institutions. Highlight experience in managing diverse dietary needs, therapeutic diets, and patient satisfaction surveys.

Establishes credibility and demonstrates specialized knowledge relevant to the hospital environment.
Conduct Detailed Cost Analysis for Pricing
HighHigh effort

Given the lack of financial information, perform a thorough cost breakdown including direct costs (ingredients, labor), indirect costs (overhead, utilities), and a reasonable profit margin. Benchmark against similar services to ensure competitiveness.

Ensures a profitable and competitive bid price.
Develop Contingency Plans for Service Continuity
MediumMed effort

Outline clear procedures for managing unexpected events such as supplier issues, equipment breakdowns, or staff shortages to ensure uninterrupted service delivery for patients.

Demonstrates reliability and preparedness, mitigating risks associated with service disruption.
Incorporate Local Sourcing Commitment
MediumLow effort

Commit to sourcing a defined percentage of food supplies from local producers in the Małopolska region. Detail how this will be managed and monitored.

Aligns with potential implicit social value expectations and supports the local economy.
Competitive Positioning
Position the bidder as the most reliable and compliant provider, emphasizing a proven track record in demanding institutional environments. Highlight operational efficiency and a patient-first approach to differentiate from potentially less experienced or less specialized competitors.

Competitors

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Requirements & Qualifications

7 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS1
--[No information in the text]
MANDATORY EXCLUSION GROUNDS1
--[No information in the text]
ELIGIBILITY REQUIREMENTS1
--[No information in the text]
TECHNICAL CAPABILITY REQUIREMENTS3
--Provision of full-day catering for patients.
--Ensuring meals for a minimum of 180 and a maximum of 200 patients daily.
--Compliance with binding regulations, in particular Regulation (EC) No 852/2004 of the European Parliament and of the Council of 29 April 2004 on the hygiene of foodstuffs.
FINANCIAL REQUIREMENTS1
--[No information in the text]

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Documents

2 documents available with AI summaries

Notice PDFPDF
08de8113-bce1-528a-056e-e50001ac8e35.pdf

This document contains a public procurement notice for the continuous provision of full-day catering services for patients at the Provincial Rehabilitation Hospital in Zakopane.

SWZ catering 06.26.pdfPDF
SWZ catering 06.26.pdf

This document contains the specifications for a public tender concerning the continuous provision of full-day catering services for patients at the Regional Rehabilitation Hospital in Zakopane.

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75
Good

Tender Quality Score

This tender for catering services is generally well-structured with clear technical requirements and available documentation. However, it lacks crucial financial details and explicit evaluation criteria, impacting completeness and fairness.

Score Breakdown

Legal Compliance75/100

The tender adheres to basic legal requirements by providing a CPV code and referencing relevant EU regulations for food hygiene. The procedure type is not specified, which is a minor omission. Deadlines are present, but their reasonableness is questionable given the short submission window.

•Procedure type not specified
Clarity80/100

The description of services is clear, specifying the type of catering and the number of patients. Technical requirements, particularly regarding food hygiene regulations, are well-defined. However, the absence of explicit evaluation criteria leaves some ambiguity for bidders.

•Missing evaluation criteria
Completeness70/100

While basic information like title, organization, and CPV code is present, the estimated value is not disclosed, which is a significant omission. Contract duration is specified, but other essential financial details are missing. The number of documents is indicated, but their full content beyond summaries is not always accessible.

•Estimated value not disclosed
•Missing financial details
Fairness85/100

The tender is characterized by e-procurement, which promotes fairness. However, the lack of disclosed estimated value and explicit evaluation criteria makes it difficult for bidders to assess the tender's scope and their chances of success objectively. There are no apparent requirements tailored to specific companies.

•Estimated value not disclosed
•Missing evaluation criteria
Practicality65/100

The tender is active and has a submission deadline. E-procurement is indicated. However, the contract start date is not specified, and the short submission deadline might hinder practical participation. Financing information is absent.

•Contract start date not specified
•Short submission deadline
Data Consistency90/100

Key fields such as title, organization, and CPV code are populated. The dates provided are logical within the context of an active tender. There are no indications of disputes or suspensions.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is not indicated as EU-funded, suggesting a lack of emphasis on these sustainability dimensions.

•No green procurement mentioned
•No social criteria mentioned

Strengths

Clear technical requirements
E-procurement utilized
Relevant EU regulations referenced
CPV code provided

Concerns

Estimated value not disclosed
Missing evaluation criteria
Short submission deadline
Lack of sustainability focus

Recommendations

1. Disclose the estimated value of the contract.
2. Clearly define the evaluation criteria for bids.

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