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Customer Survey Research Partner

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In brief

Peabody Trust is seeking a customer survey research partner to deliver customer feedback and perception research services in the United Kingdom. This services contract has an estimated value of 2,100,000 GBP and a duration of 36 months. The submission deadline is 9 November 2026. Notice, tender documents, and submission instructions are available on find-tender.service.gov.uk.

Updated October 12, 2026

Deadline
27 days left
November 09, 2026
Contract Details
Category
Open Procedure
Reference
096300-2026
Value
£2,100,000
Location
United Kingdom
Published
October 06, 2026
Organization
Peabody Trust
CPV Code
Project Timeline

Tender Published

October 12, 2026

Deadline for Questions

November 02, 2026

Submission Deadline

November 09, 2026

Contract Start Date

March 31, 2027

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View Original

Key facts

Buyer
Peabody Trust
Estimated value
£2,100,000
Deadline
27 days left
CPV Code
73000000 — Research and development services and related consultancy services
Procedure
Competitive flexible procedure
Lots
Divided into lots
Source
UK Find a Tender Service
Budget
£2,100,000
Duration
36 months
Location
United Kingdom
Type
Open Procedure

Original Tender Description

Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
096300-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
096300-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
096300-2026_official.pdf

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