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Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

Open
Deadline
28 days left
October 20, 2026
Contract Details
Category
Open Procedure
Reference
084995-2026
Value
£650,000
Location
United Kingdom
Published
September 15, 2026
Organization
Scottish Government
CPV Code
Project Timeline

Tender Published

September 08, 2026

Deadline for Questions

October 13, 2026

Submission Deadline

October 20, 2026

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View Original
Budget
£650,000
Duration
Not specified
Location
United Kingdom
Type
Open Procedure

Original Tender Description

The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
084995-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
084995-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
084995-2026_official.pdf

No summary available for this document.

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