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Tenders

Travel arrangement services

Open
Deadline
11 days left
April 15, 2026
Contract Details
Category
Services
Reference
306701
Value
€2,000,000
Location
Estonia
Published
March 12, 2026
Organization
CPV Code
Evaluation Criteria
Maximum service fee percentage for travel organization services on the cost of purchased travel services100%
Project Timeline

Tender Published

March 12, 2026

Deadline for Questions

April 08, 2026

Submission Deadline

April 15, 2026

Tender Opening

April 15, 2026

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Budget
€2,000,000
Duration
24 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€324,130
Avg. Bids
2.9
Competition
Low
SME Winners
93%
100 tenders analyzed

Original Tender Description

Travel arrangement services. The estimated and maximum cost of the framework agreement is EUR 2,000,000 excluding VAT.
EU FundedElectronic Submission

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Win Strategy

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75%
Estimated Win ProbabilityModerate Fit

This tender for travel organization services is heavily weighted on price. A winning strategy will focus on offering the lowest possible service fee percentage while demonstrating robust operational capability and a clear understanding of the contracting authority's needs. Emphasis should be placed on efficiency and cost-effectiveness to secure the maximum score in the sole evaluation criterion.

Key Winning Messages

Unbeatable Value: Delivering the lowest service fee percentage for comprehensive travel management.

Reliable Partnership: Ensuring seamless and efficient travel arrangements for the Haridus- ja Noorteamet.

Operational Excellence: Leveraging technology and expertise to optimize travel costs and service delivery.

Key Opportunities
Dominance in the sole evaluation criterion (price)
Leveraging existing supplier agreements for cost reduction
Streamlining administrative processes for efficiency
Key Challenges
Intense price competition due to 100% weight on service fee percentage.

Conduct thorough cost analysis to determine the absolute lowest feasible service fee percentage. Explore all avenues for supplier discounts and operational efficiencies to support a highly aggressive bid.

Ensuring sufficient capacity and operational readiness for a €2M framework.

Clearly articulate existing capacity, staffing levels, and scalable operational processes in the bid. Highlight any technology or systems in place that support efficient high-volume travel management.

Ideal Bidder Profile
An experienced travel management company with a proven track record in public sector procurement, possessing strong supplier relationships to negotiate favorable rates, and a lean operational model that allows for a highly competitive service fee percentage. The bidder should also have a robust system for managing travel bookings and reporting, capable of handling the volume implied by a €2,000,000 framework agreement.
Key Requirements
Submission of bid price (maximum service fee percentage)
Confirmation of capacity to fulfill the contract
Mediation of accommodation, tickets, transfers, guide services, insurance, and visas
Application for participation in the procurement
Key Discriminators
The lowest possible service fee percentage offered.
Demonstrated efficiency in travel booking and management processes.
Strong existing relationships with travel suppliers that can be leveraged for cost savings.
Social Value Opportunities
While not explicitly required, consider a statement on commitment to ethical sourcing within the travel supply chain, even if not a formal scoring element. This can subtly enhance the bidder's image.
Bid Focus Areas
Maximum service fee percentage for travel organization services on the cost of purchased travel services100.0%

Submit the absolute lowest feasible service fee percentage. This is the sole determinant of the score. Conduct detailed cost-benefit analysis to ensure the bid is competitive yet sustainable. Leverage supplier negotiations and operational efficiencies to achieve this.

Recommendations5
Aggressively Price the Service Fee Percentage
CriticalHigh effort

Given the 100% weighting, the primary focus must be on offering the lowest possible service fee percentage. This requires meticulous cost analysis and aggressive negotiation with travel suppliers to identify all possible cost savings that can be passed on to the contracting authority.

Directly determines the bid's score and competitiveness.
Demonstrate Unquestionable Capacity
CriticalMed effort

Clearly articulate the bidder's ability to manage a €2,000,000 framework agreement over 24 months. This includes staffing, systems, and processes for handling the volume and complexity of services required (accommodation, tickets, transfers, etc.).

Failure to demonstrate capacity will lead to disqualification.
Highlight Operational Efficiency and Technology
HighMed effort

Even though not explicitly scored, showcasing efficient booking systems, reporting capabilities, and streamlined processes can indirectly support the low-price claim and build confidence in the bidder's ability to deliver cost-effectively.

Builds confidence and supports the pricing strategy.
Thoroughly Review Tender Pass and Draft Framework Agreement
HighMed effort

Understand all contractual obligations and administrative requirements outlined in the 'Hankedokument' and 'Raamlepingu projekt'. Ensure all mandatory declarations and confirmations are accurately provided.

Ensures compliance and avoids disqualification.
Validate Supplier Cost Structures
MediumMed effort

Before submitting the bid, ensure that the negotiated supplier rates are firm and can be sustained for the contract duration. Any unexpected cost increases could undermine the profitability of a low-fee bid.

Protects profitability and contract viability.
Competitive Positioning
Position as the most cost-effective provider without compromising on essential service delivery. Emphasize a lean operational model that directly translates into savings for the Haridus- ja Noorteamet. Highlight existing, strong relationships with travel providers that enable superior negotiation power.

Competitors

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Requirements & Qualifications

19 requirements across 5 categories

Submission (8)
Mandatory (1)
Compliance (5)
Technical (3)
Financial (2)
SUBMISSION REQUIREMENTS8
--Submit an application for participation in the procurement.
--Submit a power of attorney for joint bidders (if applicable).
--Submit the bid price.
MANDATORY EXCLUSION GROUNDS1
--No specific grounds mentioned in the provided documents.
ELIGIBILITY REQUIREMENTS5
--Bidders must submit an application for participation in the procurement.
--Joint bidders must submit a power of attorney (if applicable).
--Bidders must confirm that their bid meets the tender conditions and equivalence requirements.
TECHNICAL CAPABILITY REQUIREMENTS3
--The contracting authority is seeking a provider of travel organization services.
--Services include mediation of accommodation, tickets, transfers, guide services, insurance, and visas.
--Other travel-related services are also required.
FINANCIAL REQUIREMENTS2
--Bid price must be submitted.
--The bid evaluation criteria describe how the maximum service fee percentage of the purchased travel service cost will be assessed.

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Documents

8 documents available with AI summaries

VastavustingimusedPDF
306701_vastavustingimused.pdf -- 8.0 KB

Bidders must submit a tender participation application, a joint bidder power of attorney (if applicable), the bid price, and confirm that the bid meets tender conditions and equivalence requirements.

Vorm I - riigihankes osalemise avaldusDOC
Vorm I - riigihankes osalemise avaldus.docx -- 25.0 KB

The bidder confirms they have reviewed and agree to the tender conditions, and possess the capability to fulfill the contract.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
306701_hindamiskriteeriumid.pdf -- 3.0 KB

The tender evaluation criteria outline how the bidder's maximum service fee percentage for travel organization services on the cost of purchased travel services will be assessed, with the lowest value receiving the maximum score.

Hankepass täiendatavate selgitustegaPDF
306701_hankepass_taiendavate_selgitustega.pdf -- 66.9 KB

The procurement pass is an initial self-declaration by the economic operator, containing the contracting authority's stipulated conditions and the format of expected responses, but is not intended for completion.

HankedokumentDOC
Hankedokument.docx -- 80.3 KB

The tender document provides general information, submission requirements, and instructions for completing the tender pass for the travel arrangement services public procurement.

Raamlepingu projektDOC
Raamlepingu projekt.docx -- 54.2 KB

This document is a draft framework agreement for travel arrangement services, defining the terms of the contract and the rights and obligations of the parties.

Tehniline kirjeldusDOC
Tehniline kirjeldus.docx -- 31.1 KB

The contracting authority seeks a travel management service provider offering accommodation booking, ticket arrangements, transfers, guide services, insurance, visa facilitation, and other travel-related services.

Vorm II - ühispakkujate volikiriDOC
Vorm II - ühispakkujate volikiri.docx -- 29.0 KB

This document is a joint bidder's power of attorney, authorizing one bidder to represent all joint bidders in the tender and to conclude the contract.

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75
Good

Tender Quality Score

This tender for travel organization services appears generally well-structured, with clear financial information and evaluation criteria. However, it could benefit from more explicit details on sustainability and a more detailed breakdown of specific technical requirements beyond a general scope.

Score Breakdown

Legal Compliance75/100

The tender adheres to general legal requirements by specifying the CPV code, estimated value, and a clear procedure. The deadlines appear reasonable. While no specific disputes are noted, a more detailed justification for not dividing the procurement into lots, as mentioned in the additional info, would enhance transparency.

Clarity80/100

The core service requirements are described clearly, including accommodation, tickets, and transfers. The evaluation criteria, focusing on the maximum service fee percentage, are also well-defined. However, the 'Other travel-related services' could be more specific.

Completeness70/100

Essential information like the estimated value, duration, and deadlines are present. The inclusion of draft contract and technical specifications is positive. However, the 'Location Info: Täpne piirkond määramata' (Exact region undetermined) could be more precise if possible, and the justification for not dividing the procurement is referenced but not fully detailed within the provided text.

Fairness85/100

The tender is conducted electronically and uses objective evaluation criteria based on relative weighting. Access to documents is provided. The maximum of one participant is a potential concern for fairness, as it might limit competition, though it could be justified by specific procurement characteristics not fully detailed here.

Practicality65/100

E-submission and e-procurement are facilitated. The contract duration and start date (implied by reveal date and submission deadline) are present. Financing information is not explicitly detailed, which is a minor drawback.

Data Consistency90/100

Key fields such as title, reference, organization, deadlines, and value are consistently populated. The dates provided for reveal, submission, and opening are logical and sequential. No suspensions or disputes are indicated.

Sustainability50/100

The tender is EU funded, which implies adherence to certain standards. However, there is no explicit mention of green procurement criteria, social aspects, or innovation, limiting the score in this category.

Strengths

Clear financial information and estimated value.
Well-defined evaluation criteria based on relative weighting.
Electronic submission and e-procurement facilitated.
Presence of draft contract and technical specifications.

Concerns

Limited explicit details on sustainability aspects (green, social, innovation).
Vague reference to 'Other travel-related services' in technical requirements.
Potential limitation of competition with 'Max Participants: 1'.

Recommendations

1. Incorporate specific sustainability criteria into the evaluation or technical requirements.
2. Provide a more detailed breakdown of 'other travel-related services' to enhance technical clarity.
3. Justify the 'Max Participants: 1' constraint clearly within the tender documents to ensure perceived fairness.

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