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Tenders

Leasing of Microsoft 365 Licenses

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 17, 2026
Contract Details
Category
Supplies
Reference
305664
Value
€300,000
Location
Estonia
Published
February 11, 2026
CPV Code
Evaluation Criteria
Total bid cost100%
Project Timeline

Tender Published

February 11, 2026

Deadline for Questions

March 10, 2026

Submission Deadline

March 17, 2026

Tender Opening

March 17, 2026

Contract Start Date

April 08, 2026

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Budget
€300,000
Duration
24 months
Location
Estonia
Type
Supplies
85
Quality Score/100
Excellent
Market Benchmark
Avg. Winning Price
€153,114
Avg. Bids
2.1
Competition
Low
SME Winners
91%
374 tenders analyzed

Original Tender Description

The contracting authority wishes to lease Microsoft 365 user licenses for 24 months, including technical support and consulting services. Licenses will be paid on a monthly basis. The provider must allow the contracting authority to flexibly change the number of licenses during the validity of the contract according to actual needs.
Green ProcurementElectronic Submission

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender for Microsoft 365 licenses and services is heavily price-driven, requiring a focus on cost optimization and demonstrating value beyond the lowest price. Bidders must leverage their Microsoft partnership and technical expertise to offer a compelling, flexible solution that meets the hospital's specific needs while adhering to strict contractual and submission requirements.

Key Winning Messages

Cost-Effective & Flexible M365 Solution for Healthcare Efficiency

Reliable Technical Expertise & Seamless Service Delivery

Commitment to Long-Term Partnership and Value

Key Opportunities
Leverage Microsoft partner status to offer competitive pricing and potentially value-added services not explicitly priced.
Highlight flexibility in license scaling as a key benefit, directly addressing the requirement for a flexible monthly model.
Demonstrate a deep understanding of the healthcare sector's unique needs and how M365 can support them, even if not explicitly evaluated.
Streamline the submission process to ensure accuracy and timeliness, minimizing any risk of disqualification.
Key Challenges
Intense price competition due to evaluation solely on the lowest price.

Focus on optimizing licensing costs, exploring any available Microsoft partner incentives, and ensuring the most efficient service delivery model to achieve the lowest possible total 24-month cost. Clearly articulate the value proposition that justifies the price.

Potential for numerous bidders with similar M365 offerings.

Differentiate through superior technical support and consulting service descriptions, emphasizing proactive support and tailored advice for the healthcare environment. Highlight any unique service delivery methodologies or expertise.

Strict adherence to all submission requirements and deadlines.

Implement a rigorous internal review process for all submitted documents, especially the ESPD and price breakdown table. Conduct mock submissions in the e-RHR environment if possible. Assign dedicated resources to manage the submission process.

Ideal Bidder Profile
A Microsoft Gold Partner with proven experience in providing M365 licenses, technical support, and consulting to public sector organizations. The ideal bidder possesses a strong understanding of cost-effective licensing models, efficient service delivery, and robust contract management capabilities. They should also have a streamlined internal process for ESPD completion and e-RHR submissions.
Key Requirements
Microsoft partner status
Agreement to and fulfillment of draft contract terms (license rental, support, 24-month duration, flexible ordering)
Provision of Microsoft 365 user licenses, technical support, and consulting services
Flexible monthly model for license changes
Submission of ESPD electronically
Submission of bid in e-RHR environment
Price breakdown table (Hinnajaotustabel.xlsx) with monthly prices
Compliance with sanctions
Key Discriminators
Demonstrated expertise in Microsoft 365 licensing optimization for public sector entities, leading to tangible cost savings.
Proactive and tailored technical support and consulting services specifically designed for a healthcare environment, ensuring minimal disruption and maximum productivity.
Exceptional responsiveness and clarity in communication throughout the bid process and contract lifecycle.
Social Value Opportunities
While not explicitly evaluated, a bidder could commit to providing a percentage of their technical support hours to local educational institutions or non-profits in Estonia, demonstrating a broader community commitment. This can be mentioned in the proposal's introductory or concluding remarks as a voluntary initiative.
Bid Focus Areas
Lowest price for the total 24-month cost100%

Aggressively price the M365 licenses and services to be the lowest. This requires meticulous cost analysis, leveraging partner discounts, and ensuring operational efficiency. Clearly present the monthly breakdown to support the total cost.

Recommendations6
Verify and Document Microsoft Partner Status
CriticalLow effort

Ensure all necessary documentation proving current and relevant Microsoft partner status is readily available and accurately submitted as per the tender instructions. This is a non-negotiable eligibility requirement.

Ensures bidder is considered for evaluation.
Optimize Pricing for Lowest Total Cost
CriticalHigh effort

Conduct a thorough cost analysis to determine the absolute lowest possible 24-month price for the specified M365 licenses and services. Explore all available Microsoft partner incentives and volume discounts. Present this clearly in the price breakdown table.

Directly addresses the sole evaluation criterion and maximizes win probability.
Articulate Flexible License Management Process
HighMed effort

Clearly describe the process by which license numbers can be adjusted monthly. Emphasize the ease and speed of these changes, and how this flexibility directly benefits the contracting authority's operational agility.

Addresses a key tender requirement and demonstrates responsiveness to client needs.
Rigorous ESPD and e-RHR Submission Check
CriticalMed effort

Dedicate specific resources to meticulously review the ESPD for completeness and accuracy. Conduct practice submissions in the e-RHR environment if possible to avoid last-minute technical issues. Ensure all required documents are uploaded correctly.

Prevents disqualification due to administrative errors.
Detail Technical Support and Consulting Value
HighMed effort

While price is key, clearly outline the scope, responsiveness, and expertise of the technical support and consulting services. Highlight any specific experience with healthcare IT environments to build confidence beyond just the license provision.

Adds perceived value and can justify a competitive price point.
Voluntary Social Value Commitment
LowLow effort

Consider including a brief, voluntary statement about a commitment to social value, such as offering a small number of pro bono hours for technical training to local community organizations. This can be a subtle differentiator if competitors do not.

Enhances company image and may resonate with public sector values.
Competitive Positioning
Position as the most cost-efficient provider without compromising on essential support and flexibility. Emphasize the 'value for money' aspect, even if the primary evaluation is price. Highlight the direct benefits of your Microsoft partnership in achieving this.

Competitors

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Requirements & Qualifications

16 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (3)
Technical (5)
Financial (3)
SUBMISSION REQUIREMENTS4
--Submit the bid in the e-RHR environment.
--Submit the European Single Procurement Document (ESPD).
--Submit a price breakdown table (Hinnajaotustabel.xlsx).
MANDATORY EXCLUSION GROUNDS1
--Comply with sanctions (i.e., not be subject to sanctions).
ELIGIBILITY REQUIREMENTS3
--Submit the European Single Procurement Document (ESPD) electronically to prove qualification.
--Possess Microsoft partner status.
--Be able to agree to and fulfill the terms of the draft contract (Microsoft 365 license rental, product support, 24-month duration, license ordering conditions).
TECHNICAL CAPABILITY REQUIREMENTS5
--Provide Microsoft 365 user licenses.
--Provide technical support services.
--Provide consulting services.
FINANCIAL REQUIREMENTS3
--Provide a bid price for the Microsoft 365 licenses and associated services.
--The bid will be evaluated solely based on the lowest price for the total 24-month cost.
--Fill in the price breakdown table with monthly prices for Microsoft 365 licenses.

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Documents

7 documents available with AI summaries

VastavustingimusedPDF
305664_vastavustingimused.pdf -- 7.3 KB

This document outlines mandatory conditions for submitting a tender, including Microsoft partner status, submission of a price breakdown table, declaration of business secrets, and compliance with sanctions.

HinnajaotustabelXLS
RH 305664 Hinnajaotustabel.xlsx -- 10.7 KB

This document is a price distribution table that must be completed with monthly prices for Microsoft 365 licenses, allowing the offer to be evaluated based on the total cost over 24 months.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305664_hindamiskriteeriumid.pdf -- 2.8 KB

This document outlines the evaluation criteria for the Microsoft 365 license rental tender, where the total bid cost is the sole criterion and the lowest price receives maximum points.

Hankepass täiendatavate selgitustegaPDF
305664_hankepass_taiendavate_selgitustega.pdf -- 66.6 KB

This PDF explains the contracting authority's conditions and the expected responses from economic operators in the European Single Procurement Document (ESPD), which must be completed electronically to prove qualification.

Tehniline kirjeldusPDF
RH 305664 HD Lisa 1_Tehniline kirjeldus.pdf -- 180.8 KB

The contracting authority seeks to rent Microsoft 365 user licenses with technical support and consulting services on a flexible monthly model, specifying the required license types and quantities.

Lepingu projektPDF
RH 305664 HD Lisa 2_Lepingu projekt.pdf -- 826.0 KB

This document is a draft contract for the rental of Microsoft 365 licenses and associated product support, outlining the subject, term, and ordering conditions for licenses over a 24-month period.

Juhised pakkujalePDF
RH 305664 HD.pdf -- 580.4 KB

This document outlines the general terms for the Microsoft 365 license rental tender, provides instructions for submitting bids via the e-RHR system, and refers to the qualification conditions and required documents detailed in the procurement notice.

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85
Excellent

Tender Quality Score

This tender for Microsoft 365 licenses is well-structured and clear, demonstrating strong legal compliance and completeness. While generally fair, the specific partner status requirement slightly limits competition, and there's room for improvement in social and innovation aspects.

Score Breakdown

Legal Compliance85/100

The tender clearly defines the procedure type (A), uses appropriate CPV codes, and explicitly states compliance with WTO/GPA. Deadlines are reasonable, and mandatory disclosure requirements are met. No disputes or suspensions are noted. The specific meaning of 'Type: A' and 'Procedure: A' could be more explicitly detailed for international clarity, but is likely understood within the national context.

Clarity90/100

The tender description is clear and concise, outlining the need for Microsoft 365 licenses with support. Requirements are well-documented and understandable, supported by AI-extracted summaries. Evaluation criteria (lowest price) are explicitly stated, and performance conditions are detailed in the draft contract and technical specifications.

Completeness90/100

All essential information, including title, reference, organization, financial details, and timeline, is present. Key deadlines, estimated value, and contract duration are clearly specified. A comprehensive set of 8 documents is provided, covering all necessary aspects from qualification to technical specifications and contract draft. Location information is also included.

Fairness75/100

The tender ensures full document access and discloses the estimated value, promoting transparency. The submission deadline of 34 days is reasonable for preparation. Evaluation criteria based solely on the lowest price are objective. E-procurement is enabled for equal access. However, the mandatory requirement for 'Microsoft partner status' could be perceived as limiting competition, although it is often a practical necessity for legitimate M365 licensing and support.

•Mandatory 'Microsoft partner status' requirement may limit competition.
Practicality85/100

Electronic submission is fully supported via the e-RHR environment. The contract start date and duration are clearly specified. While a direct document URL isn't explicitly provided in the basic info, access through the e-RHR system is implied. Financing information (estimated value) is available.

Data Consistency95/100

All key fields are populated, and there are no detected suspensions or disputes. Dates are logical and consistent across the timeline. The information presented is coherent and free from contradictions.

Sustainability60/100

The tender explicitly includes 'Green Procurement' as a characteristic, which is a positive step towards environmental sustainability. However, it lacks specific social criteria and an innovation focus, as highlighted by automated checks. It is also not EU-funded, which sometimes correlates with higher sustainability standards.

•Lack of explicit social criteria.
•Lack of innovation focus.

Strengths

Clear and objective evaluation criteria (lowest price).
Comprehensive documentation provided.
Reasonable submission deadline (34 days).
Explicit inclusion of Green Procurement characteristic.
Full support for electronic submission.

Concerns

Mandatory 'Microsoft partner status' requirement might limit competition.
Absence of explicit social criteria.
No specific focus on innovation.

Recommendations

1. Provide a more thorough justification for the 'Microsoft partner status' requirement if challenged.
2. Consider incorporating specific social clauses in future tenders.
3. Explore opportunities to encourage innovation in service delivery or related solutions.

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