Skip to main content
Looking to bid on government tenders? See our TaaS tender preparation service
Tenders

Indoor maintenance cleaning

Open
Deadline
9 days left
April 13, 2026
Contract Details
Category
Services
Reference
304009
Value
€1,440,000
Location
Estonia
Published
March 09, 2026
CPV Code
Evaluation Criteria
Bid price100%
Project Timeline

Tender Published

March 09, 2026

Deadline for Questions

April 06, 2026

Submission Deadline

April 13, 2026

Tender Opening

April 09, 2026

Win ProbabilityPRO
🔒
Upgrade to Professional
See your estimated win probability based on historical data.
Upgrade to Professional →
Sector InsightsPRO
🔒
Unlock Sector Insights
See average winning prices, competition levels, and market trends.
Upgrade to Professional →
Budget
€1,440,000
Duration
Not specified
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€164,440
Avg. Bids
2.8
Competition
Low
SME Winners
87%
1,449 tenders analyzed

Original Tender Description

The purpose of the procurement is to acquire regular maintenance cleaning services for the indoor spaces of buildings of AS Tallinna Linnatransport at various sites (offices, depot buildings, end stations, and chemical toilets). Submission of a tender is conditional on familiarization with the site of contract execution. Which part of the procurement object you wish to familiarize yourself with must be communicated by email to kadri.sageus@tlt.ee no later than 18.03.2026.
Electronic Submission

Run Risk Analysis

Identify potential risks, inconsistencies, and red flags across all tender documents. Get a detailed risk report with severity levels and mitigation recommendations.

Login

Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender is heavily weighted towards price, making cost leadership a primary driver for success. However, demonstrating compliance with EVS 914:2020, robust environmental credentials, and a clear understanding of the site-specific requirements will be crucial to secure the contract. A well-structured bid that meticulously addresses all technical and administrative requirements, while offering a competitive price, will be key.

Key Winning Messages

Cost-effective, high-quality cleaning services compliant with Estonian standards.

Reliable and environmentally responsible maintenance cleaning for diverse facilities.

Key Opportunities
Leverage existing efficient operational models to offer a highly competitive price.
Highlight existing ISO 14001/EMAS certification or equivalent to meet eligibility requirements.
Demonstrate a thorough understanding of EVS 914:2020 and its application to the specific site requirements.
Proactively address the site visit requirement to gain in-depth knowledge and demonstrate commitment.
Key Challenges
Intense price competition due to 100% weighting on bid price.

Conduct thorough cost analysis to identify areas for efficiency. Explore economies of scale and optimized resource allocation. Consider lean operational strategies. Ensure all costs are accurately reflected without underbidding to the point of unprofitability.

Meeting the specific cleaning frequencies, methods, and consumables for diverse locations (offices, depots, toilets, etc.).

Develop detailed operational plans for each of the eight parts, referencing the specific requirements. Train staff on EVS 914:2020 and site-specific protocols. Implement robust quality control measures to ensure consistent adherence.

Ensuring full compliance with security requirements, which can be complex in public transport facilities.

Review security protocols thoroughly. Implement mandatory security training for all personnel. Establish clear procedures for access control, key management, and security checks. If necessary, consult with security experts.

Ideal Bidder Profile
An experienced cleaning service provider with a proven track record in large-scale facility maintenance, particularly in public transport or similar complex environments. The ideal bidder will have established cost-efficient operational processes, possess relevant environmental certifications (ISO 14001 or equivalent), and demonstrate a strong understanding of Estonian cleaning standards (EVS 914:2020). They should also have a flexible workforce capable of adapting to varied site requirements and security protocols.
Key Requirements
Adherence to EVS 914:2020 standard
Proof of environmental training/certification (ISO 14001/EMAS or eco-label)
Detailed cost breakdown for all eight parts using RHAD form 2
Site visit confirmation by 18.03.2026
Compliance with security requirements
Understanding and meeting the quality profile for different room types
Key Discriminators
Exceptional cost efficiency demonstrated through optimized processes and resource management.
Proactive and detailed understanding of EVS 914:2020 and its practical application across all specified site types.
Strong environmental credentials beyond the minimum requirement, showcasing a commitment to sustainability.
Social Value Opportunities
Commitment to employing individuals from disadvantaged groups or offering apprenticeships, even though not explicitly required. This can be a subtle differentiator if competitors do not address it.
Bid Focus Areas
Bid price100.0%

Achieve the lowest possible bid price while ensuring profitability. Conduct detailed costings for each of the eight parts, leveraging economies of scale and efficient operational planning. Ensure the RHAD form 2 is completed accurately and comprehensively for all parts.

Recommendations7
Confirm Site Visit Attendance
CriticalLow effort

Ensure the designated contact person confirms attendance for the site visit by the deadline of 18.03.2026 via email to kadri.sageus@tlt.ee. This is a mandatory prerequisite for submission.

Enables understanding of site specifics, crucial for accurate pricing and operational planning; failure to confirm disqualifies the bid.
Optimize Costing for Maximum Price Advantage
CriticalHigh effort

Given the 100% weighting on price, conduct rigorous cost analysis for each of the eight parts. Identify all potential cost efficiencies in labor, materials, and logistics. Ensure the RHAD form 2 is meticulously completed, reflecting a highly competitive yet sustainable price.

Directly maximizes score for the most critical evaluation criterion.
Demonstrate EVS 914:2020 Compliance
CriticalMed effort

Clearly articulate how the proposed cleaning methodology and service delivery will strictly adhere to the EVS 914:2020 standard. Provide specific examples of how this standard will be applied to different room types and cleaning tasks.

Meets a fundamental technical requirement and demonstrates competence.
Secure Environmental Certification/Training Proof
CriticalLow effort

Ensure the tenderer possesses ISO 14001/EMAS certification or an equivalent eco-label, or can provide documented proof of environmental training for personnel and waste/resource monitoring procedures. This is an eligibility requirement.

Essential for bid eligibility.
Highlight Operational Efficiency and Expertise
MediumMed effort

Beyond basic compliance, showcase the bidder's experience in managing similar large-scale cleaning contracts, emphasizing efficient resource allocation, staff training, and quality control mechanisms that ensure consistent service delivery across diverse sites.

Builds confidence in the bidder's ability to deliver reliably and cost-effectively.
Thoroughly Review and Address Security Requirements
HighMed effort

Dedicate specific attention to understanding and detailing the proposed approach to meeting all security requirements, including entry/exit procedures, access permit management, and security checks. This may involve developing a dedicated section in the bid response.

Prevents potential disqualification or penalties related to security breaches.
Accurate RHAD Form 2 Completion
HighMed effort

Ensure the RHAD form 2 is completed with absolute accuracy for all eight parts, detailing all cost components as requested. Any errors or omissions could lead to misinterpretation of the bid price or disqualification.

Directly impacts the price evaluation and overall bid validity.
Competitive Positioning
Position the bid as the most cost-effective solution without compromising on quality or compliance. Emphasize the bidder's lean operational structure and proven ability to deliver high-volume cleaning services efficiently. Highlight existing certifications and adherence to EVS 914:2020 as evidence of established quality and environmental responsibility.

Competitors

Upgrade to see which companies are likely to bid on this tender, based on historical procurement data.

Login

Requirements & Qualifications

16 requirements across 5 categories

Submission (5)
Mandatory (1)
Compliance (2)
Technical (5)
Financial (3)
SUBMISSION REQUIREMENTS5
--Bidders must follow the instructions provided in the "Juhis pakkujale.docx" document.
--The "Hankepass" document is an initial declaration of the tenderer's compliance with the conditions and expected response format, but is not the document to be filled out for submission.
--If submitting as a joint tenderer, a power of attorney for joint tenderers is required.
MANDATORY EXCLUSION GROUNDS1
--None explicitly stated in the provided summaries.
ELIGIBILITY REQUIREMENTS2
--Tenderer must provide proof of environmental training for personnel and waste/resource monitoring procedures, or possess ISO 14001/EMAS certification or an eco-label.
--If relying on another entity's capabilities, a consent form from that entity is required, and they will be jointly liable for contract fulfillment.
TECHNICAL CAPABILITY REQUIREMENTS5
--The service must adhere to standard EVS 914:2020.
--The tender is divided into eight parts.
--Specific cleaning frequencies, methods, and handling of consumables for office spaces, kitchens, toilets, and corridors are detailed.
FINANCIAL REQUIREMENTS3
--The total value of the tender is 1,440,000.0 EUR.
--The primary weighting in the evaluation criteria is given to the cost of the bid.
--Bidders must submit the cost of their bid using the provided RHAD form 2 for each of the eight parts, detailing costs for various cleaning services and locations.

Requirements Preview

Sign up to view complete requirements and analysis

Documents

20 documents available with AI summaries

VastavustingimusedPDF
304009_vastavustingimused.pdf -- 108.2 KB

The bidder must prove environmental training for staff and a waste/resource monitoring procedure, or possess ISO 14001/EMAS certification or an eco-label.

RHAD vorm 2 - Pakkumuse maksumus OSA 1XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 1.xlsx -- 22.5 KB

This document is a form for the tender price, where the costs for interior maintenance cleaning for different objects and tasks must be filled in.

RHAD vorm 2 - Pakkumuse maksumus OSA 2XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 2.xlsx -- 20.5 KB

Bidders must submit the completed RHAD Form 2, detailing the cost of interior maintenance cleaning services.

RHAD vorm 2 - Pakkumuse maksumus OSA 3XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 3.xlsx -- 20.3 KB

The bidder must submit the cost form RHAD Form 2 Part III, detailing the costs for indoor maintenance cleaning services for various areas.

RHAD vorm 2 - Pakkumuse maksumus OSA 4XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 4.xlsx -- 19.9 KB

This document is a form where the bidder must enter their bid price for providing indoor maintenance cleaning services.

RHAD vorm 2 - Pakkumuse maksumus OSA 5XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 5.xlsx -- 19.8 KB

Bidders must submit a completed version of the cost form RHAD Form 2 Part 5, detailing their proposed costs for various cleaning services.

RHAD vorm 2 - Pakkumuse maksumus OSA 6XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 6.xlsx -- 21.1 KB

Bidders must submit their tender cost form RHAD Vorm 2, detailing the expenses for various indoor maintenance cleaning services.

RHAD vorm 2 - Pakkumuse maksumus OSA 7XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 7.xlsx -- 21.0 KB

This document is a tender cost form where prices for various indoor maintenance cleaning services must be filled in.

RHAD vorm 2 - Pakkumuse maksumus OSA 8XLS
RHAD vorm 2 - Pakkumuse maksumus OSA 8.xlsx -- 20.9 KB

The contracting authority requests the submission of a completed Part VIII of the tender cost form, detailing the costs for indoor maintenance cleaning services at various locations.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
304009_hindamiskriteeriumid.pdf -- 12.4 KB

The contracting authority describes the evaluation criteria for indoor maintenance cleaning bids, with the primary weight given to the bid price.

Hankepass täiendatavate selgitustegaPDF
304009_hankepass_taiendavate_selgitustega.pdf -- 77.8 KB

The tender pass is an initial self-declaration by the company, containing the contracting authority's conditions and the format of expected responses, but is not intended for completion.

Juhised pakkujaleDOC
Juhis pakkujale.docx -- 61.1 KB

This document provides instructions for bidders participating in the open procurement procedure "Indoor Maintenance Cleaning", outlining the tender procedure conditions and requirements.

Lisa 1: Tehniline kirjeldusDOC
Lisa 1 - Tehniline kirjeldus.docx -- 50.8 KB

The contracting authority is seeking indoor maintenance cleaning services for various facilities, adhering to standard EVS 914:2020, with the tender divided into eight lots.

Lisa 2: Hankelepingu projektDOC
Lisa 2 - Hankelepingu projekt.docx -- 36.6 KB

This document is a draft contract outlining the terms and legal framework for the indoor maintenance cleaning service.

RHAD vorm 1: Ühispakkujate volikiriDOC
RHAD vorm 1 - Ühispakkujate volikiri.docx -- 23.4 KB

This document is a joint bidder authorization letter, empowering one bidder to submit a tender on behalf of multiple joint bidders for the public procurement 'Indoor Maintenance Cleaning'.

RHAD vorm 3: Teise isiku nõusolek tuginemiseks tema andmeteleDOC
RHAD vorm 3 - Teise isiku nõusolek tuginemise... -- 30.8 KB

This document is a third-party consent form allowing the bidder to rely on their data in the "Indoor Cleaning" procurement, with the third party jointly and severally liable for contract fulfillment.

TK Lisa 1 – Objektide loetelu ja mahud koos koristussagedustegaXLS
TK Lisa 1 - Objektide loetelu ja mahud koos k... -- 27.1 KB

This document details the list of indoor maintenance cleaning objects, their sizes, and cleaning frequencies, which are necessary for preparing a bid.

TK Lisa 2 – Tööde üldine kirjeldusDOC
TK Lisa 2 - Tööde üldine kirjeldus.docx -- 45.0 KB

The tender document outlines the general description of indoor maintenance cleaning works, including the frequency, methods, and handling of consumables for offices, kitchens, restrooms, and corridors.

TK Lisa 3 – TLT puhastusteeninduse kvaliteediprofiilXLS
TK Lisa 3 – TLT puhastusteeninduse kvaliteedi... -- 20.9 KB

This document defines the quality levels required by Tallinna Linnatransport for cleaning services in different room types, including the condition of furniture, walls, floors, and ceilings.

TK Lisa 4 – Turvanõuded TLT hoonetes ja territooriumilDOC
TK Lisa 4 - Turvanõuded TLT hoonetes ja terri... -- 32.5 KB

The contracting authority requires bidders to adhere to security requirements, including entry and exit procedures for the territory, management of access permits, and undergoing security checks.

Documents Preview

Sign up to view document summaries and analysis

75
Good

Tender Quality Score

This tender for indoor cleaning services is generally well-structured with clear technical specifications and eligibility criteria. However, it lacks explicit details on contract duration and financing conditions, impacting completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including proper CPV codes and a clear procedure. Deadlines are reasonable. No disputes are noted. The presence of a contract draft and clear eligibility requirements contributes to legal compliance.

Clarity80/100

The description of services is clear, and technical requirements are well-documented, including specific standards (EVS 914:2020) and quality profiles. The division into parts is clearly stated. However, the financing condition is vague, referring only to the contract project.

Completeness70/100

Most basic information is present, including estimated value and deadlines. However, the contract duration is not explicitly specified, and financing conditions are only referenced in the contract draft, which could be more detailed upfront.

Missing contract duration
Financing conditions referenced only in contract draft
Fairness85/100

The tender promotes fairness through e-submission and e-procurement. Objective criteria are implied through technical specifications and quality profiles. The value is disclosed, and deadlines are reasonable. There are no apparent requirements tailored to specific companies.

Practicality65/100

E-submission and e-procurement are supported. However, the contract start date is not specified, and financing conditions are not detailed in the basic information, making it less practical for immediate financial planning by bidders.

Missing contract start date
Vague financing conditions
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. There are no noted suspensions or disputes. Dates are logical and consistent across the provided information.

Sustainability50/100

The tender includes 'Green Procurement' as a characteristic and requires environmental training or certification, which is a positive step. However, there is no explicit mention of social aspects or innovation, and it is not indicated as EU funded.

No explicit social criteria
No explicit innovation focus

Strengths

Clear technical specifications and quality profiles
Mandatory environmental eligibility requirements
E-submission and e-procurement enabled
Division into manageable parts

Concerns

Missing explicit contract duration
Vague financing conditions
Lack of explicit social and innovation criteria

Recommendations

1. Clearly state the contract duration in the basic information.
2. Provide more specific details on financing conditions upfront.
3. Consider incorporating explicit social and innovation objectives.

AI Scoring Preview

Sign up to view complete requirements and analysis

Complete quality score analysis
Detailed sub-score breakdown
Strengths & concerns insights
Strategic recommendations

No credit card required • Setup in 2 minutes

New Service

Want us to handle this tender?

Our procurement experts prepare everything. Proven to work — you review, approve, and submit.

~1hYour time only
80%+80%+
$0Upfront
See full comparison
Without TaaSWith TaaS
40-80 hrs
Preparation time
~1 hr
Your time only
15-25%
Average win rate
80%+
Win rate
Risk of errors
Manual review
Expert QA
Compliance check
You do all
Handle everything
We do all
End-to-end service
Let's Win This Tender
Pay only when you win · 400+ companies trust us
Or do it yourself

Add to Pipeline