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Tenders

Centralised Delay Repay Service and Related Services

Open
Deadline
83 days left
October 30, 2026
Contract Details
Category
Restricted Procedure
Reference
053093-2026
Value
£25,433,208
Location
United Kingdom
Published
July 31, 2026
CPV Code
Project Timeline

Tender Published

June 04, 2026

Deadline for Questions

October 23, 2026

Submission Deadline

October 30, 2026

Contract Start Date

October 30, 2026

View Original
Budget
£25,433,208
Duration
60 months
Location
United Kingdom
Type
Restricted Procedure

Original Tender Description

Rail Delivery Group (RDG) intends to procure the Phase 1 supplier set for a consolidated Great Britain Delay Repay service, aligned to the wider Great British Railways (GBR) implementation. RDG is expected to lead delivery and operation of the interim national capability prior to GBR go-live; solutions should therefore be connectable and portable to the evolving train operating company (TOC) / GBR technology stack and operating processes, with clear interfaces and practical transition support. Phase 1 is expected to be structured into lots covering: (1) core Delay Repay platform and lead systems integration; (2) electronic Ticket Validation Database capability (eTVD); and potentially (3) print and postal fulfilment for letters/rail travel vouchers and the provision of rail travel vouchers and warrants for non DRS requirements. RDG anticipates subsequent procurement, later including Pay As You Go (PAYG) scheme integration; Phase 1 solutions should support future operational hand-offs (e.g., exception queues and operational MI). Scope and sequencing are indicative and may be refined prior to tender. The total spend values stated in this notice are based on estimated levels of capacity and throughput needed as at the date of this notice for the full contract duration including all term extensions exercised.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
053093-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
053093-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
053093-2026_official.pdf

No summary available for this document.

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Quality Score

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