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Tenders

Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

Open
Deadline
141 days left
September 29, 2026
Contract Details
Category
Open Procedure
Reference
041035-2026
Value
£900,000
Location
Inner London - West, United Kingdom
Published
May 04, 2026
CPV Code
Project Timeline

Tender Published

May 05, 2026

Deadline for Questions

September 22, 2026

Submission Deadline

September 29, 2026

Contract Start Date

September 29, 2026

View Original
Budget
£900,000
Duration
37 months
Location
Inner London - West
Type
Open Procedure

Original Tender Description

The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
041035-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
041035-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
041035-2026_official.pdf

No summary available for this document.

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