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Tenders

Managed Debt Collection Services

Open
Deadline
16 days left
October 14, 2026
Contract Details
Category
Other
Reference
085111-2026
Value
£600,000,000
Location
Merseyside, United Kingdom
Published
September 20, 2026
CPV Code
Project Timeline

Tender Published

September 08, 2026

Deadline for Questions

October 07, 2026

Submission Deadline

October 14, 2026

Contract Start Date

March 30, 2027

Budget
£600,000,000
Duration
36 months
Location
Merseyside
Type
Other

Original Tender Description

The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work with buyers to ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: ● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or subcontractors. ● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: ○ Litigation ○ Auctioneer Services ○ International DCA Collections The confirmed scope of this framework will be determined as a result of the market and customer engagement.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
085111-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
085111-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
085111-2026_official.pdf

No summary available for this document.

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Quality Score

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