The object of this contract is the provision of the Home Teleassistance Service of the El Vendrell City Council, with permanent attention 24 hours a day, all days of the year, aimed at users of the municipality who are in a situation of fragility, dependency, vulnerability or social risk. The service aims to promote the permanence of users in their usual environment, guarantee personalized, continuous and comprehensive care, improve their quality of life, promote personal autonomy, provide security and prevent situations of social isolation, unwanted loneliness or domestic risk. The service is primarily aimed at the elderly, people with dependency and/or people with disabilities residing in the municipality of El Vendrell, in accordance with the prior assessment carried out by municipal social services. The Home Teleassistance Service guarantees continuous, preventive and immediate care through the use of information and communication technologies, ensuring permanent communication of the user with a specialized care center and the mobilization of necessary resources in case of emergency, social need or incident. The contract is configured through a unit price system and includes the following modalities: basic home teleassistance, advanced home teleassistance.

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