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Tenders

St Gregory's College - ICT Managed Service Partner

Open
Deadline
127 days left
July 31, 2026
Contract Details
Category
Restricted Procedure
Reference
025136-2026
Value
£1,200,000
Location
Derbyshire and Nottinghamshire, United Kingdom
Published
March 19, 2026
CPV Code
Project Timeline

Tender Published

March 19, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

July 31, 2026

Budget
£1,200,000
Duration
60 months
Location
Derbyshire and Nottinghamshire
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

A core managed service, management of all ICT against an agreed SLA. A Service Desk, available 51 weeks a year including out of hours access and emergency support. Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements. Strategic advice and direction to the College's leaders regarding ICT policy, procedures and best practice. Responsibility for design, specification, installation, and management of all ICT infrastructure. Supply of goods and services based on an agreed Best Value approach. Management of 3rd parties where relevant to the ICT support. Relevant monitoring, management, patching. Regular performance reporting. Access to the highest quality digital training materials to support in-house delivery. Advice on the impact of policy updates on the ICT solution and support. There is an expectation that the provider will support and/or drive innovation, particularly around AI and environmental sustainability. Maintain technical documentation. Maintain operational documentation, for example inventory management and risk registers. Collective partnership targets aligned to the College's objectives. In College support for the integration and upgrade of the ICT Solution. Suppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service. There will be immediate project work needed in 2026.

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Requirements & Qualifications

39 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (18)
Technical (17)
Financial (2)
SUBMISSION REQUIREMENTS1
--No specific submission requirements are detailed in the provided text.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS18
--Must be able to provide a core managed service.
--Must be able to provide a Service Desk available 51 weeks a year, including out of hours access and emergency support.
--Must be able to provide local staffing as deemed necessary.
TECHNICAL CAPABILITY REQUIREMENTS17
--Ability to deliver a core managed service against an agreed SLA.
--Ability to operate a Service Desk with specified availability and support levels.
--Capability to provide and manage local staffing.
FINANCIAL REQUIREMENTS2
--The total value of the tender is 1,200,000 EUR.
--The duration of the contract is 60 months.

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Documents

No processed documents available for this tender.

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75
Good

Tender Quality Score

This tender outlines a comprehensive ICT managed service requirement for St Gregory's College, with a clear description of services and a disclosed budget. However, it lacks specific evaluation criteria and detailed submission requirements, impacting its overall quality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement principles, including the provision of a CPV code and a disclosed estimated value. The procedure type 'Competitive flexible procedure' is mentioned, suggesting a structured process. The absence of dispute information further supports a moderate compliance score. However, the lack of a reveal date for the full tender documents is a minor procedural gap.

Missing reveal date
Clarity80/100

The description of the required ICT managed service is detailed and covers a wide range of responsibilities, including service desk, local staffing, strategic advice, infrastructure management, and innovation. The eligibility and technical capability requirements are well-extracted and clearly delineated, providing a good understanding of the expected provider's profile.

Completeness70/100

Essential information such as the title, reference number, organization, estimated value, and contract duration are present. The submission deadline is specified. However, the critical absence of detailed submission requirements and evaluation criteria, along with only 0 out of 5 documents having content or summaries, significantly reduces completeness.

No document content available
Missing evaluation criteria
Fairness85/100

The tender discloses the estimated value and specifies an open-ended set of requirements, which generally promotes fairness. The use of a 'Competitive flexible procedure' suggests an intention to assess multiple bids. The absence of explicitly tailored requirements for specific companies contributes to a high fairness score. The main concern is the lack of transparency regarding how bids will be evaluated.

No evaluation criteria specified
Practicality65/100

The tender specifies a clear contract start date and duration. However, the lack of explicit mention of e-submission methods and the absence of information on financing sources limit the practicality score. While a URL for documents is not explicitly stated, the mention of 5 tender documents implies they are accessible.

No e-submission
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and contract duration are consistently populated. The dates provided, although the contract start and submission deadline are the same, do not present immediate logical contradictions within the given information. There are no indications of suspension or disputes.

Sustainability50/100

The tender mentions an expectation for the provider to support and drive innovation, particularly around AI and environmental sustainability. While this is a positive step, it is not explicitly framed as a mandatory requirement or a quantifiable criterion. The absence of other explicit green procurement or social aspects, and the fact that it's not flagged as EU funded, results in a moderate sustainability score.

Not green procurement (explicitly mandatory/detailed)
No social criteria (explicitly mandatory/detailed)

Strengths

Clear and detailed description of required services
Disclosed estimated value and contract duration
Objective and comprehensive eligibility and technical requirements
No indication of tailored requirements for specific companies

Concerns

Missing evaluation criteria
No specific submission requirements detailed
No document content/summaries available
Potential for a short submission deadline (though not explicitly flagged as an issue per rules)

Recommendations

1. Provide detailed evaluation criteria to ensure transparency and fairness.
2. Specify clear submission requirements, including format and necessary documentation.
3. Upload summaries or full content for all tender documents.

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