Prestació dels serveis de manteniment de maquinari, dels dispositius que per la seva antiguitat el fabricant ja no es fa càrrec del servei. El parc de dispositius coberts per aquest servei és divers, i està format per qualsevol dispositiu que forma part de les plataformes de negoci (routers, switchos, firewalls, etc.), en concret parlem de 23 dispositius, tant de producció com de preproducció i les plataformes d'oficines, i que no es pugui contractar el servei de manteniment amb el fabricant.

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