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Limerick City and County Council Corporate Telephony and Contact Centre Solution and Associated Services

Closed

Updated October 12, 2026

Deadline
Deadline not specified
Contract Details
Category
Other
Reference
568478-2026
Value
€700,000
Location
IE051, Ireland
Published
August 06, 2026
CPV Code
Project Timeline

Tender Published

August 06, 2026

View Original

Key facts

Buyer
Limerick City and County Council_103432
Estimated value
€700,000
CPV Code
79511000 — Telephone operator services
Source
Procurement Portal
Budget
€700,000
Duration
Not specified
Location
IE051
Type
Other

Original Tender Description

The Contracting Authority invites tenders for the supply, implementation, and ongoing support of a modern, resilient corporate telephony and contact centre solution to replace the existing phone system originally procured in 2017. The proposed solution must support organisation‑wide telephony requirements as well as high‑volume public‑facing services, including Customer Services and the Housing Assistance Payment (HAP) service. The objective of this procurement is to provide a stable, scalable,
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