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Tenders

TVFCS Command & Control

Open
Deadline
205 days left
October 18, 2026
Contract Details
Category
Restricted Procedure
Reference
018698-2026
Value
£13,200,000
Location
Berkshire, Buckinghamshire and Oxfordshire, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 02, 2026

Deadline for Questions

October 11, 2026

Submission Deadline

October 18, 2026

Contract Start Date

October 18, 2026

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Budget
£13,200,000
Duration
84 months
Location
Berkshire, Buckinghamshire and Oxfordshire
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

Thames Valley Fire Control Service (TVFCS) is initiating a Competitive Flexible Procedure procurement for the replacement of its Command & Control (C&C) system. TVFCS is a tri-service collaboration between Oxfordshire Fire & Rescue Service, Buckinghamshire Fire & Rescue Service, and Royal Berkshire Fire & Rescue Service. Oxfordshire County Council are undertaking this procurement on behalf of the other Fires Services. Since becoming operational in 2015, TVFCS has provided a critical shared emergency control room service, handling 999 calls and mobilising resources across the Thames Valley region, serving a population of approximately 2.5 million residents. The current C&C system (NEC Vision Computer Aided Dispatch (CAD) and DS3000 Integrated Communication Control System (ICCS)) is approaching end-of-life, with key infrastructure components due to become unsupported by 2029. The replacement project seeks to ensure continuity of statutory emergency response services, enhance operational resilience, and support future innovation through a modern, modular solution. Contract start date is targeted to be 19th October 2026 followed by a period of transition with a Service Commencement Date of no-later than 1/4/28 Pricing submitted must be for a 10year period commencing from a targeted contract start date of 19/10/26 and include the initial period of 7years + 3 optional extensions. All Stage 2 questions shall be evaluated using a Price per Quality Point PQP methodology which is further described in the ITT. For avoidance of doubt, Submitted Price means the total whole‑life price for the full Contract Term, including any optional extensions, implementation, licences/subscriptions, support, hosting and dual running as specified in the pricing template. PQP shall be calculated to two decimal places using standard rounding. In the event of a tie, ranking will be determined by: (1) higher Total Quality Score; then (2) higher Core Quality score; then (3) lower Submitted Price. The Price per Quality Point (PQP) is calculated as: Submitted Price ÷ Total Quality Score (TQS) = PQP

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Requirements & Qualifications

24 requirements across 5 categories

Submission (8)
Mandatory (1)
Compliance (6)
Technical (5)
Financial (4)
SUBMISSION REQUIREMENTS8
--Stage 2 questions shall be evaluated using a Price per Quality Point (PQP) methodology.
--PQP is calculated as: Submitted Price ÷ Total Quality Score (TQS) = PQP.
--PQP shall be calculated to two decimal places using standard rounding.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS6
--Must be a Competitive Flexible Procedure procurement.
--Must be able to replace the Command & Control (C&C) system for Thames Valley Fire Control Service (TVFCS).
--Must be able to support a tri-service collaboration (Oxfordshire, Buckinghamshire, Royal Berkshire Fire & Rescue Services).
TECHNICAL CAPABILITY REQUIREMENTS5
--Ability to replace the current C&C system (NEC Vision Computer Aided Dispatch (CAD) and DS3000 Integrated Communication Control System (ICCS)).
--Ability to provide a modern, modular solution.
--Ability to ensure continuity of statutory emergency response services.
FINANCIAL REQUIREMENTS4
--Pricing submitted must be for a 10-year period commencing from a targeted contract start date of 19/10/26.
--Pricing must include the initial period of 7 years + 3 optional extensions.
--Submitted Price means the total whole-life price for the full Contract Term, including any optional extensions, implementation, licences/subscriptions, support, hosting and dual running as specified in the pricing template.

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75
Good

Tender Quality Score

This tender for a Command & Control system replacement is generally well-structured, with clear objectives and a defined evaluation methodology. However, it lacks explicit details on evaluation criteria beyond the PQP calculation and has limited information on sustainability aspects.

Score Breakdown

Legal Compliance75/100

The tender utilizes a competitive flexible procedure, which is a valid procurement type. The CPV code is appropriate. While no disputes are noted, the submission deadline appears unusually long given the contract start date, which could be a point of contention or indicate a lack of urgency. The absence of a reveal date for documents is a minor procedural oversight.

Submission deadline significantly later than contract start date.
Missing reveal date for tender documents.
Clarity80/100

The description of the project's purpose, scope, and the collaborating services is clear. The PQP evaluation methodology is explained, providing a structured approach to scoring. However, specific detailed evaluation criteria beyond the PQP calculation are not explicitly provided in the excerpt, which could lead to ambiguity.

Lack of explicit detailed evaluation criteria beyond PQP methodology.
Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and contract duration. The description provides context for the procurement. However, the crucial tender documents themselves are not accessible or summarized, significantly impacting completeness. The contract start date and service commencement date are targeted, which is acceptable but less definitive than fixed dates.

Tender documents are not accessible or summarized.
Targeted contract start and service commencement dates.
Fairness85/100

The tender appears fair, with a clear PQP methodology that balances price and quality. The value is disclosed, and the procedure is competitive. There are no obvious requirements tailored to specific companies. The use of e-procurement is implied by the submission deadline format, though not explicitly stated as mandatory.

Practicality65/100

The tender specifies a contract duration and a targeted start date. Financing information is not explicitly detailed. The submission deadline is provided, but the lack of accessible documents and explicit mention of e-submission platform limits practicality. The pricing requirement for a 10-year period is clearly stated.

Lack of explicit mention of e-submission platform.
Financing information not detailed.
Data Consistency90/100

Key fields such as title, reference, organization, value, and CPV code are populated. The dates provided, while some are targeted, are logically presented. There are no noted suspensions or disputes. The contract duration aligns with the pricing requirement for a 10-year period (7 years + 3 optional extensions).

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation as specific evaluation criteria or requirements within the provided text. The focus is primarily on functional and technical replacement of the C&C system.

No explicit mention of green procurement criteria.
No explicit mention of social value criteria.

Strengths

Clear project description and objectives.
Well-defined PQP evaluation methodology.
Appropriate CPV code and NUTS code provided.
Estimated value and contract duration specified.

Concerns

Inaccessible tender documents.
Missing detailed evaluation criteria.
Lack of explicit sustainability considerations.
Discrepancy between submission deadline and contract start date.

Recommendations

1. Provide access to or summaries of all tender documents.
2. Clearly outline all evaluation criteria beyond the PQP calculation.
3. Incorporate and specify sustainability and innovation requirements.

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