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Tenders

Ceļojumu aģentūru pakalpojumi

Closed

Updated October 09, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
January 19, 2026
Contract Details
Category
Services
Reference
162340
Value
€6,000,000
Location
Latvia
Published
January 07, 2026
CPV Code
Project Timeline

Tender Published

January 07, 2026

Deadline for Questions

January 12, 2026

Submission Deadline

January 19, 2026

Tender Opening

January 19, 2026

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Key facts

Estimated value
€6,000,000
Deadline
Expired
CPV Code
63510000 — Travel agency and similar services
Procedure
Open procedure
Budget
€6,000,000
Duration
36 months
Location
Latvia
Type
Services
68
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€688,479
Avg. Bids
2.9
Competition
Low
SME Winners
99%
498 tenders analyzed

Original Tender Description

Ceļojumu aģentūru pakalpojumi
EU Funded

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Requirements & Qualifications

23 requirements across 5 categories

Submission (7)
Mandatory (1)
Compliance (2)
Technical (9)
Financial (4)
SUBMISSION REQUIREMENTS7
--The offer must cover the entire service scope.
--Offers must be submitted electronically via the EIS e-procurement system.
--Offers must be submitted by the deadline of 2026-01-19 10:00:00.
MANDATORY EXCLUSION GROUNDS1
--Bidders must not fall under any mandatory exclusion grounds specified in the tender regulations.
ELIGIBILITY REQUIREMENTS2
--Bidders must be registered in the TATO database.
--Bidders must hold IATA membership or membership in an equivalent association.
TECHNICAL CAPABILITY REQUIREMENTS9
--Bidders must demonstrate specific experience in air ticket and hotel reservations.
--Bidders must have extensive prior experience with corporate clients, specifically a minimum of 500 air tickets and 50 hotel bookings annually for at least two corporate clients.
--The offer must cover the entire service scope as defined in the tender documents.
FINANCIAL REQUIREMENTS4
--Bidders must submit a financial proposal.
--The financial proposal will be evaluated based on three specific financial criteria (A, B, C).
--The financial criteria (A, B, C) will contribute to a total of 100 points in the evaluation.

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Documents

8 documents available with AI summaries

AtbildeDOC
Atbilde -- 165.6 KB

This document provides answers to tenderers' questions regarding the "Travel Agency Services" tender (ID: RTU – 2025/109). It clarifies specific flight requirements, including routes, dates, maximum layovers, layover durations (2-20 hours), and the definition of a layover for non-European flights. The authority confirms that flights must be offered as single tickets without airport changes or combination with ground transport, and announces that the tender regulations will be amended, and the submission deadline extended.

Atbilde uz jautājumuDOC
Atbilde uz jautājumu -- 147.7 KB

This document provides an official answer to a bidder's question regarding the "Travel agency services" tender (ID: RTU – 2025/109). It clarifies that for specific routes, such as Riga-Strasbourg-Riga, a combination of flight and connected bus/train transport is acceptable to reach the final destination, provided it ensures the shortest overall travel time. All flights must still comply with conditions regarding shortest flight duration, transfer times (2-8 hours), no airport changes, and single ticket issuance for connected flights. The authority confirms that amendments to the procurement regulations will be issued to formalize these clarifications.

Iepirkuma priekšmeta prasības, 4.versijaDOC
Iepirkuma priekšmeta prasības, 4.versija -- 100.6 KB

This document outlines the comprehensive requirements for the "Travel agency services" tender by Rīgas Tehniskā universitāte. It details mandatory qualification criteria, including specific experience in flight and hotel bookings, IATA or equivalent membership, and TATO registration. Bidders must submit technical and financial proposals, which will be evaluated based on the economically most advantageous offer, using specific financial criteria (A, B, C) totaling 100 points.

Nolikums ar pielikumiemDOC
Nolikums ar pielikumiem -- 127.6 KB

This document outlines the regulations for Riga Technical University's open competition for "Travel Agency Services" (ID No. RTU-2025/109). It details the procurement procedure, an estimated contract value of 6,000,000 EUR for 36 months, and specifies that offers must cover the entire service scope. The document provides comprehensive instructions for electronic submission via EIS, outlines bidder qualification criteria, exclusion grounds, and the evaluation process based on the most economically advantageous offer.

Nolikums ar pielikumiem ar 05012026 grozījumiemDOC
Nolikums ar pielikumiem ar 05012026 grozījumi... -- 128.3 KB

This tender document outlines an open competition for travel agency services for Riga Technical University, with an estimated contract value of 6,000,000 EUR (excl. VAT) over 36 months. Bidders must submit their offers electronically via the EIS e-procurement system, adhering to specified qualification, technical, and financial requirements. The selection criterion is the most economically advantageous offer, determined by cost criteria.

Nolikums ar pielikumiem ar 23122025 grozījumiemDOC
Nolikums ar pielikumiem ar 23122025 grozījumi... -- 127.9 KB

This document outlines the regulations for Riga Technical University's open competition for travel agency services, with an estimated contract value of 6,000,000 EUR and a term of 36 months. Bidders must submit offers electronically via the EIS e-procurement system, adhering to detailed qualification, technical, and financial requirements. The contract will be awarded to the economically most advantageous offer, determined by cost criteria, with specific tie-breaking procedures including a lottery.

Iepirkuma priekšmeta prasības, 1.versijaDOC
Iepirkuma priekšmeta prasības, 1.versija -- 100.6 KB

This document outlines the comprehensive requirements for the Rīgas Tehniskā universitāte's tender for travel agency services. It details mandatory qualification criteria, including specific experience in air ticket and hotel reservations, IATA membership, and registration in the TATO database. Proposals will be evaluated based on economic advantageousness, utilizing three financial criteria (A, B, C) with a total of 100 points.

Iepirkuma priekšmeta prasības, 2.versijaDOC
Iepirkuma priekšmeta prasības, 2.versija -- 100.6 KB

This document outlines the procurement requirements for travel agency services for Riga Technical University, detailing mandatory exclusion and selection criteria. Key requirements include extensive prior experience with corporate clients (minimum 500 air tickets and 50 hotel bookings annually for at least two clients), membership in IATA or an equivalent association, and registration in the TATO database. Bidders must submit a technical proposal, a financial proposal, and supporting documentation for evaluation criteria A and B, which will be assessed based on economic advantageousness with specific weighting.

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68
Good

Tender Quality Score

The tender for travel agency services by Riga Technical University is significantly hampered by the lack of accessible tender documents and detailed evaluation criteria, raising concerns about transparency and fair competition despite some clearly defined service requirements.

Score Breakdown

Legal Compliance100/100

The tender correctly references mandatory exclusion grounds and is EU-funded, indicating adherence to broader EU procurement principles. However, the lack of full documentation makes a comprehensive legal compliance check impossible.

•Lack of full tender documents prevents comprehensive legal compliance assessment.
Clarity40/100

While some technical requirements for flights are specific, the overall clarity is severely compromised by the absence of the full tender documents and the lack of detail for financial evaluation criteria (A, B, C). The definition of 'equivalent association' to IATA is also unclear.

•Missing full tender documents
•Undefined financial evaluation criteria (A, B, C)
Completeness83/100

This is a major weakness. The tender explicitly states 'No documents attached' and 'No document content available,' making it impossible for bidders to fully understand the scope, terms, and conditions. Key evaluation criteria are also missing.

•No tender documents attached or accessible
•Missing detailed evaluation criteria (A, B, C)
Fairness60/100

The requirement for registration in the 'TATO database' and the high volume of prior experience (500 air tickets and 50 hotel bookings annually for at least two corporate clients) could be overly restrictive, potentially limiting competition to a few large, established agencies. Specific flight rules (e.g., no airport changes, shortest duration) might also unduly constrain bidders, potentially tailoring requirements for specific companies.

•Potentially restrictive experience requirements (500 air tickets/50 hotel bookings annually for 2 corporate clients)
•Requirement for TATO database registration may limit competition
Practicality40/100

The highly specific flight requirements (e.g., no airport changes, shortest duration, specific transfer times) might be challenging to consistently meet across all travel scenarios, potentially leading to higher costs or limited flexibility for the university.

•Highly specific flight requirements may be difficult to consistently meet or lead to higher costs
•Lack of full documents makes practical assessment of service scope difficult
Data Consistency100/100

There's a potential inconsistency between 'most economically advantageous offer' (MEAT) and 'determined by cost criteria.' If MEAT is truly intended, the evaluation should include quality aspects beyond just cost. If it's purely cost, it should be stated as 'lowest price.' The mention of 100 points for financial criteria A, B, C further suggests a MEAT approach, but without details, it's unclear.

•Potential inconsistency between 'most economically advantageous offer' and 'determined by cost criteria'
•Financial criteria A, B, C are mentioned but not detailed, creating ambiguity in evaluation method
Sustainability25/100

The automated check explicitly flags 'Not green procurement' and 'No social criteria,' indicating a missed opportunity to integrate sustainability aspects into the procurement.

•Absence of green procurement criteria
•Absence of social criteria

Strengths

Has title, reference number, organization specified
Description provided, value disclosed, CPV code provided
Mandatory exclusion grounds mentioned
EU funded

Concerns

Lack of accessible tender documents and content
Missing detailed evaluation criteria (A, B, C)
Potentially restrictive eligibility/experience requirements (TATO, high volume corporate experience)
Specific flight rules that may limit competition and indicate tailoring
Ambiguity in evaluation methodology (MEAT vs. cost-only), absence of sustainability criteria

Recommendations

1. Make all tender documents fully accessible to ensure transparency and allow comprehensive bidder preparation.
2. Clearly define and justify all evaluation criteria (A, B, C) to ensure a fair and transparent evaluation process.
3. Review and justify potentially restrictive requirements (e.g., TATO database, high experience volume, specific flight rules) to ensure fair competition and avoid tailoring.

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