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Call center service of the Czech Social Security Administration

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In brief

Česká správa sociálního zabezpečení is procuring call centre maintenance services, including MITEL-UNIFY manufacturer support, in Czechia. The deadline for submission is 27 October 2026. Notice, tender documents and submission instructions are available on the nen.nipez.cz portal. This is an open call for services.

Updated October 15, 2026

Deadline
10 days left
October 27, 2026
Contract Details
Category
Other
Reference
N006/26/V00033563
Value
Not disclosed
Location
CZ0, Czechia
Published
October 09, 2026
CPV Code
Project Timeline

Tender Published

October 14, 2026

Deadline for Questions

October 20, 2026

Submission Deadline

October 27, 2026

Key facts

Deadline
10 days left
CPV Code
50334400-9 — Communications system maintenance services
Procedure
Open call
Budget
Not disclosed
Duration
Not specified
Location
CZ0
Type
Other

Original Tender Description

Předmětem této veřejné zakázky je zajištění technické a servisní podpory provozu systému call center zadavatele, včetně servisní podpory výrobce MITEL-UNIFY. Podrobný popis předmětu veřejné zakázky je obsažen v příloze č. 1 Výzvy a jejích přílohách.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

10 documents available with AI summaries

88-2026 vyzva.pdfPDF
88-2026 vyzva.pdf

No summary available for this document.

P1_vyzvy_Smlouva_rev.docxDOC
P1_vyzvy_Smlouva_rev.docx

No summary available for this document.

P2 vyzvy_CP sankce.docxDOC
P2 vyzvy_CP sankce.docx

No summary available for this document.

P3 vyzvy_kryci list.docxDOC
P3 vyzvy_kryci list.docx

No summary available for this document.

SP1_Specifikace_predmetu_rev.docxDOC
SP1_Specifikace_predmetu_rev.docx

No summary available for this document.

SP2 smlouvy_cenova specifikace_rev.xlsxXLS
SP2 smlouvy_cenova specifikace_rev.xlsx

No summary available for this document.

SP3 realizační tým.docxDOC
SP3 realizační tým.docx

No summary available for this document.

SP4_komunikace Servicedesku.docxDOC
SP4_komunikace Servicedesku.docx

No summary available for this document.

SP5 seznam poddodavatelů.docxDOC
SP5 seznam poddodavatelů.docx

No summary available for this document.

VZD 88-2026.pdfPDF
VZD 88-2026.pdf

No summary available for this document.

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