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Tenders

Service Management Tool

Open
Deadline
51 days left
June 05, 2026
Contract Details
Category
Other
Reference
578892
Value
Not disclosed
Location
Noord-Holland, Netherlands
Published
April 08, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 29, 2026

Deadline for Questions

May 29, 2026

Submission Deadline

June 05, 2026

Budget
Not disclosed
Duration
Not specified
Location
Noord-Holland
Type
Other

Original Tender Description

The municipality of Velsen is launching a tender for the purchase of an application for carrying out work in the field of ITIL/FMIS tasks. The assignment to be tendered concerns at least: • Delivering the ICT solution as Software-as-a-Service; • Technically implementing the ICT solution, including the integrations; • Organizationally setting up the ICT solution together with the Client; • Initial training, coaching, instructing of the Client's employees.
EU Funded

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Basic Requirements

  • EU funding compliance required

Documents

17 documents available with AI summaries

TN578892 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardreg...DOC
TN578892 - EF16 Aankondiging van een opdracht... -- 210.1 KB

No summary available for this document.

Aanbestedingsdocument Service Management ToolDOC
Aanbestedingsdocument Service Management Tool -- 518.7 KB

No summary available for this document.

Bijlage A PvE Service Management Tool ITSM en FMISDOC
Bijlage A PvE Service Management Tool ITSM en... -- 135.3 KB

No summary available for this document.

Bijlage B Algemene VerklaringDOC
Bijlage B Algemene Verklaring -- 75.5 KB

No summary available for this document.

Bijlage C ReferentieverklaringDOC
Bijlage C Referentieverklaring -- 76.0 KB

No summary available for this document.

Bijlage D Conceptovereenkomst GIBIT 2025DOC
Bijlage D Conceptovereenkomst GIBIT 2025 -- 163.1 KB

No summary available for this document.

Bijlage E Conceptovereenkomst volgens de wachtkamerregeling GIBIT 2025DOC
Bijlage E Conceptovereenkomst volgens de wach... -- 163.8 KB

No summary available for this document.

Bijlage F Verklaring uitsluitingsgronden Sanctiepakket RuslandDOC
Bijlage F Verklaring uitsluitingsgronden Sanc... -- 80.0 KB

No summary available for this document.

Bijlage G Tarievenblad ITSM-FMISDOC
Bijlage G Tarievenblad ITSM-FMIS -- 26.7 KB

No summary available for this document.

Bijlage H Verwerkersovereenkomst Velsen Versie 2025 (conform VNG model)DOC
Bijlage H Verwerkersovereenkomst Velsen Versi... -- 286.2 KB

No summary available for this document.

Bijlage I GIBIT 2025 artikelenDOC
Bijlage I GIBIT 2025 artikelen -- 378.4 KB

No summary available for this document.

Bijlage J Casussen ITSM_FMISDOC
Bijlage J Casussen ITSM_FMIS -- 276.9 KB

No summary available for this document.

Bijlage K Samenvatting marktconsultatieDOC
Bijlage K Samenvatting marktconsultatie -- 101.8 KB

No summary available for this document.

Bijlage L Wensen Service Management Tool ITSM en FMISDOC
Bijlage L Wensen Service Management Tool ITSM... -- 26.5 KB

No summary available for this document.

Bijlage M Processen ITSMDOC
Bijlage M Processen ITSM -- 316.5 KB

No summary available for this document.

Bijlage N Template SLA VelsenDOC
Bijlage N Template SLA Velsen -- 254.7 KB

No summary available for this document.

uea_578892_20260324145329DOC
uea_578892_20260324145329 -- 577.4 KB

No summary available for this document.

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