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Provision of a Case Management and Reporting Solution and Related Services

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In brief

Fiosrú - Office of the Police Ombudsman is procuring a case management and reporting solution and related services, based on a pre-existing platform, to replace existing systems. This services contract, estimated at 12,500,000 EUR, is for Dublin 1, Ireland, and has a duration of 120 months. The submission deadline is 30 November 2026. Notice, tender documents and submission instructions are available on etenders.gov.ie.

Updated November 06, 2026

Deadline
22 days left
November 30, 2026
Contract Details
Category
Other
Reference
9419754
Value
€12,500,000
Location
IE061, Ireland
Published
November 01, 2026
CPV Code
Project Timeline

Tender Published

November 04, 2026

Deadline for Questions

November 23, 2026

Submission Deadline

November 30, 2026

Key facts

Estimated value
€12,500,000
Deadline
22 days left
CPV Code
79700000 — Investigation and security services
Procedure
Accelerated competitive with negotiation
Documents
Tender documents
Budget
€12,500,000
Duration
120 months
Location
IE061
Type
Other

Original Tender Description

The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and ef

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

2 documents available with AI summaries

Contract Notice PDFPDF
9419754_contract_notice.pdf

No summary available for this document.

PQQ Fiosru Case Management Solution and Related Services Final 29.10.2026 final....DOC
PQQ Fiosru Case Management Solution and Relat...

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