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The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

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In brief

South Yorkshire Mayoral Combined Authority is procuring a customer subscription, service, technology, and fleet management platform provider for The People's Network E-bikes project in the United Kingdom. The estimated value is 360,000 GBP for a duration of 39 months. The deadline for submissions is 16 November 2026. Notice, tender documents, and submission instructions are available on find-tender.service.gov.uk.

Updated October 16, 2026

Deadline
29 days left
November 16, 2026
Contract Details
Category
Open Procedure
Reference
097745-2026
Value
£360,000
Location
South Yorkshire, United Kingdom
Published
October 10, 2026
CPV Code
Project Timeline

Tender Published

October 16, 2026

Deadline for Questions

November 09, 2026

Submission Deadline

November 16, 2026

Contract Start Date

January 11, 2027

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Key facts

Estimated value
£360,000
Deadline
29 days left
CPV Code
48445000 — Customer Relation Management software package
Procedure
Open procedure
Lots
Divided into lots
Budget
£360,000
Duration
39 months
Location
South Yorkshire
Type
Open Procedure

Original Tender Description

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
097745-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
097745-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
097745-2026_official.pdf

No summary available for this document.

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Quality Score

Comprehensive quality analysis of this tender scoring legal compliance, clarity, completeness, fairness, practicality, data consistency, and sustainability on a 0-100 scale with detailed breakdown and recommendations.

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