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Organization and operation of an exclusive inbound call center for the NPI "EPANODOS"

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In brief

EPANODOS is seeking services for the organisation and operation of a dedicated inbound call centre in Athens, Greece. This services contract has an estimated value of 25,000 EUR and a duration of 6 months. The deadline for submission is 30 October 2026. Notice, tender documents and submission instructions are available on cerpp.eprocurement.gov.gr.

Updated October 28, 2026

Deadline
1 days left
October 30, 2026
Contract Details
Category
Other
Reference
26PROC020056668
Value
€25,000
Location
EL303, Greece
Published
October 21, 2026
Organization
ΕΠΑΝΟΔΟΣ
CPV Code
Project Timeline

Tender Published

October 26, 2026

Deadline for Questions

October 23, 2026

Submission Deadline

October 30, 2026

View Original

Key facts

Buyer
ΕΠΑΝΟΔΟΣ
Estimated value
€25,000
Deadline
1 days left
CPV Code
64214200-1 — Telephone switchboard services
Source
Procurement Portal
Budget
€25,000
Duration
6 months
Location
EL303
Type
Other

Original Tender Description

Οργάνωση και λειτουργία αποκλειστικού τηλεφωνικού κέντρου εισερχόμενων κλήσεων. Οργάνωση και λειτουργία ενός αποκλειστικού τηλεφωνικού κέντρου εισερχόμενων κλήσεων, με ενιαίο αριθμό εξυπηρέτησης, σύστημα ticketing και διαδικασία επανάκλησης για τις κλήσεις εκτός ωραρίου. Στόχος είναι κάθε ωφελούμενος, συγγενής ή συνεργαζόμενος φορέας να βρίσκει άμεσα, με εχεμύθεια και σεβασμό, την πληροφορία ή τη

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

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Πρόσκληση 26PROC020056668 (PDF)PDF
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