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Tenders

Administration and Resources for Department of Works and Pensions Initiatives

Closed

Updated October 12, 2026

Deadline
Deadline not specified
Contract Details
Category
Open Procedure
Reference
007754-2026
Value
£2,095,824
Location
West Midlands, United Kingdom
Published
October 05, 2026
CPV Code
Project Timeline

Tender Published

January 28, 2026

Contract Start Date

February 01, 2026

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Key facts

Estimated value
£2,095,824
CPV Code
75310000 — Benefit services
Procedure
Open procedure
Lots
Divided into lots
Budget
£2,095,824
Duration
35 months
Location
West Midlands
Type
Open Procedure

Original Tender Description

For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): • Administration of Housing Benefit and Council Tax support – Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. • Collection of overpaid Benefit – To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. • Administration of Discretionary awards – to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council’s system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
007754-2026_ocds_record.json

This OCDS record provides metadata for a planned tender by Birmingham City Council seeking resources for the administration of Housing Benefit, Council Tax support, and related DWP initiatives, requiring skilled staff and Citrix compatibility.

OCDS Release PackageDOC
007754-2026_ocds_release.json

This OCDS Release Package details the award and contract for the provision of administration and resources for Department of Work and Pensions initiatives by Birmingham City Council to Capita Business Services Limited.

Official PDF VersionPDF
007754-2026_official.pdf

This document is an official contract award notice from Birmingham City Council, detailing the provision of administration and resources for Department of Work and Pensions initiatives, including benefit assessment and collection, which has been awarded to Capita Business Services Limited.

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Quality Score

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