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Tenders

Counselling and Psychological Services

Open
Deadline
187 days left
September 30, 2026
Contract Details
Category
Restricted Procedure
Reference
027991-2026
Value
£2,160,000
Location
London, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 26, 2026

Deadline for Questions

September 23, 2026

Submission Deadline

September 30, 2026

Contract Start Date

September 30, 2026

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Budget
£2,160,000
Duration
24 months
Location
London
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

London Ambulance Service NHS Trust is seeking expressions of interest from suitably qualified organisations to submit an application to participate in the procurement of a contract to provide Staff Psychological Support Services. Services will include one to one psychotherapy, psychodynamic therapy, counselling, group therapy, CBT and EMDR. Therapies are to be provided by telephone, online, face to face or in groups. The awarded contract will be available for use by other Ambulance Services in England. Potential contract value up to £4,320,000.

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Requirements & Qualifications

9 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (5)
Financial (1)
SUBMISSION REQUIREMENTS1
--Expressions of interest are sought to submit an application to participate in the procurement.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS1
--Suitably qualified organisations are sought.
TECHNICAL CAPABILITY REQUIREMENTS5
--Ability to provide Staff Psychological Support Services.
--Broad range of clinical expertise, particularly relating to complex mental health issues and severe trauma.
--Services to include one to one psychotherapy, psychodynamic therapy, counselling, group therapy, CBT and EMDR.
FINANCIAL REQUIREMENTS1
--Potential contract value: £2,160,000 (inc VAT) to £4,320,000 (inc VAT).

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Documents

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75
Good

Tender Quality Score

This tender for Staff Psychological Support Services is generally well-structured with clear objectives and a reasonable estimated value. However, it lacks specific evaluation criteria and details on e-submission, impacting its practicality and completeness.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including a clear CPV code and a defined procedure. The deadline, while potentially tight given the scope, is specified. No disputes are noted. The primary concern is the absence of a reveal date, which is a minor procedural oversight.

Missing reveal date
Clarity80/100

The description of services required is clear, outlining the types of therapies and delivery methods. The objective of providing best value and supporting staff is well-articulated. However, the absence of specified evaluation criteria leaves some ambiguity on how bids will be assessed.

No evaluation criteria specified
Completeness70/100

Most basic information is present, including title, organization, estimated value, and contract duration. The potential for increased value is disclosed. However, the lack of accessible content for the tender documents and the absence of a reveal date reduce its completeness.

No document content available
Missing reveal date
Fairness85/100

The tender is open to 'suitably qualified organisations' and the value is disclosed, promoting fairness. The potential for other Ambulance Services to use the contract is a positive aspect of shared procurement. The criteria for participation are not overly restrictive, and the process appears objective, although specific evaluation criteria are missing.

Practicality65/100

The tender specifies a contract start date and duration, and financing is implied through the estimated value. However, the lack of explicit mention of e-submission and the absence of accessible document URLs hinder practical application for potential bidders.

No e-submission mentioned
No document URL provided
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. The dates provided are logical, and there are no noted suspensions or disputes. The contract start date coinciding with the submission deadline is unusual but not inherently inconsistent if it refers to the end of the submission period.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is not indicated as EU-funded. This suggests a lack of emphasis on sustainability criteria.

Not green procurement
No social criteria

Strengths

Clear description of required services
Well-defined CPV code
Disclosure of potential contract value increase
Openness to other public bodies using the contract

Concerns

Missing evaluation criteria
No accessible tender document content
Lack of explicit e-submission process
Absence of sustainability considerations

Recommendations

1. Provide specific evaluation criteria to enhance clarity and fairness.
2. Make tender documents fully accessible and provide direct URLs.
3. Consider incorporating sustainability and innovation elements into future tenders.

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