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Tenders

Student out of Hours Wellbeing Support

Closed
Deadline
Deadline not specified
Contract Details
Category
Open Procedure
Reference
064307-2026
Value
£29,143
Location
Greater Manchester, United Kingdom
Published
September 28, 2026
CPV Code
Project Timeline

Tender Published

July 08, 2026

Contract Start Date

June 30, 2026

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View Original
Budget
£29,143
Duration
Not specified
Location
Greater Manchester
Type
Open Procedure

Original Tender Description

The service is required to provide a point of contact for students who need support when the University’s daytime support service is not available. This will include providing a crisis service. This will be required on weekends and weekdays from 4.30pm until 8.30am the following day. The service must be free for students to access and use. It must provide a quick response within one minute and students must have immediate access to a counsellor and not be directed through a triage system. Counsellors must be able to provide support by telephone and text. You should provide an interpretation service or language assistance for students who are not native English speakers. Hindi, Nigerian and Nepalese are our most commonly spoken foreign languages. Counsellors should be BACP qualified or equivalent to level 4 or above with supervision in line with BACP recommendations. You should have safeguarding procedures in place for situations involving children and vulnerable adults and protocols in place to handle high risk students including risk assessments with escalation procedures for crisis situations. The service must validate each service user to ensure only eligible university students utilise the service. Supplier responses should include details of how that will be achieved along with any salient options.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
064307-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
064307-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
064307-2026_official.pdf

No summary available for this document.

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