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Tenders

Employment support products for JCS

Open
Deadline
186 days left
September 30, 2026
Contract Details
Category
Other
Reference
026897-2026
Value
Not disclosed
Location
United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 24, 2026

Deadline for Questions

September 23, 2026

Submission Deadline

September 30, 2026

Contract Start Date

January 01, 2027

Budget
Not disclosed
Duration
12 months
Location
United Kingdom
Type
Other
75
Quality Score/100
Good

Original Tender Description

Background: The Get Britain Working (GBW) White Paper sets out plans to bring down economic inactivity and improve employment outcomes. A key enabler is to reform Jobcentre Plus (JCP) through the creation of a new single and universal Jobs and Careers Service (JCS). JCS will provide support for anyone looking for work, wanting to get on in work, or wanting to change career or retrain. It will be a service that values employer engagement, working with employers to understand and support their current and future recruitment needs. Among the key objectives of JCS are: Creating a digital, universal and fully inclusive service; and, Providing high-quality personalised support to help people into work, support training and get on in work. Requirements / Contract subject-matter: DWP Digital teams are progressing digital activity which will underpin JCS and DWP is keen to explore third party solutions which could support this new digital service. The engagement will cover a wide range of requirements. DWP has defined 12 areas of employment support which we are keen to explore suitable products for, including AI solutions. JCS Employment Support categories: ES01 - Career advice, ES02 - Career planning, ES03 - Skills gap analysis, ES04 - Financial planning, ES05 - Career coaching, ES06 - Learning / Training / Provision, ES07 - Job discovery, ES08 - Job market insights, ES09 - CV support, ES10 - Job application support, ES11 - Application tracking, ES12 - Interview support. DWP is conducting this preliminary market engagement to help develop the requirements and the strategy/approach for any future procurements for products/services that would align to the JCS Employment Support categories. Following this preliminary market engagement, DWP may decide to run multiple procurements (with each procurement covering an individual or a group of Employment Support categories), either in parallel or in a phased approach, in line with the priorities of the JCS programme. Suppliers are invited to participate even if they are only interested in specific components of the wider scope. Due to the early stage of this engagement and the fact that it could relate to numerous separate procurements, there are certain aspects of any associated procurement activities that are yet to be determined. As a result, there are some sections of this notice which cannot be completed at this time. Where this is the case, we have stated in the relevant field that the information is “To be determined.” The following points are examples of areas that still need to be determined: Procurement procedure: will any resulting procurements be above or below the relevant threshold – to be determined. Is a dynamic market or framework being established – to be determined. Total Contract Value (estimated) – to be determined. Contract start dates, end dates and extension options – to be determined (please ignore the start date of 01/01/2027 and end date of 31/12/2027 that are showing on this notice). Publication date of the tender or transparency notice – to be determined.

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Requirements & Qualifications

22 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (2)
Technical (16)
Financial (1)
SUBMISSION REQUIREMENTS2
--[Details to be determined based on future procurements]
--DWP may decide to run multiple procurements (with each procurement covering an individual or a group of Employment Support categories), either in parallel or in a phased approach.
MANDATORY EXCLUSION GROUNDS1
--[Details to be determined based on future procurements]
ELIGIBILITY REQUIREMENTS2
--Suppliers are invited to participate even if they are only interested in specific components of the wider scope.
--[Details to be determined based on future procurements]
TECHNICAL CAPABILITY REQUIREMENTS16
--Explore third party solutions which could support the new digital service.
--Solutions should align with the JCS 'Employment Support' categories:
--ES01 - Career advice
FINANCIAL REQUIREMENTS1
--[Details to be determined based on future procurements]

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75
Good

Tender Quality Score

This is a preliminary market engagement notice for employment support products, indicating future procurements. While it outlines the strategic context and broad categories of support, significant details regarding specific requirements, procedures, and financial aspects are marked as 'To be determined'.

Score Breakdown

Legal Compliance75/100

The notice is for preliminary market engagement, not a formal tender, which explains the 'None' for Type and Procedure. The CPV code is appropriate for the described services. The submission deadline is in the future, and while the contract start date is also in the future, the notice explicitly states to ignore these dates as they are placeholders. The lack of a reveal date is a minor issue for a planning notice.

Missing reveal date
Clarity80/100

The background and objectives of the JCS programme are clearly articulated. The 12 employment support categories are well-defined, providing a good understanding of the intended scope. However, the lack of specific technical and financial requirements due to the preliminary nature of the engagement limits overall clarity for potential suppliers.

Lack of specific technical requirements
Lack of specific financial requirements
Completeness70/100

Essential information such as the organization, title, reference, and CPV code are present. The contract duration is specified, and a placeholder contract start date is given. However, critical details like estimated value, procurement procedure, and specific contract start/end dates are explicitly stated as 'To be determined', significantly impacting completeness for a formal tender.

Estimated value not disclosed
Procurement procedure to be determined
Fairness85/100

The notice is open to all suppliers interested in specific components, promoting broad participation. The intention to explore third-party solutions and AI is clearly stated. The preliminary nature means specific criteria are not yet defined, but the current presentation does not indicate bias towards specific companies. Full document access is implied by the nature of a market engagement.

Practicality65/100

As this is a preliminary market engagement, e-submission details and specific financing information are not yet available. The contract start date provided is a placeholder. The division into parts suggests a structured future procurement, which is a positive aspect for planning.

No e-submission details provided
Financing information not disclosed
Data Consistency90/100

Key fields such as title, reference, organization, and CPV code are populated. The dates provided, while placeholders, are logically presented within the context of a planning notice. There are no indications of suspension or disputes.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the provided text, which is a missed opportunity for a forward-looking government initiative. The focus is primarily on functional employment support.

No explicit mention of green procurement
No explicit mention of social criteria

Strengths

Clear strategic context and programme objectives
Well-defined employment support categories
Open invitation for participation in specific components
Appropriate CPV code for services

Concerns

Significant lack of detail on future procurement specifics (value, procedure, dates)
Absence of evaluation criteria
No explicit sustainability or innovation focus

Recommendations

1. Clearly communicate the timeline for when further details will be released.
2. Incorporate sustainability and innovation considerations into future procurement plans.
3. Provide a mechanism for suppliers to register interest or ask questions regarding the market engagement.

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