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Tenders

Provision of catering services for the Voivodeship Labour Office in Krakow

Closed

Updated October 21, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 02, 2026
Contract Details
Category
Services
Reference
2026/BZP 00121000/01
Value
Not disclosed
Location
Małopolskie, Poland
Published
October 14, 2026
CPV Code
Project Timeline

Tender Published

February 20, 2026

Deadline for Questions

February 23, 2026

Submission Deadline

March 02, 2026

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Key facts

Deadline
Expired
CPV Code
55300000-3 — Restaurant and food-serving services
Lots
Divided into lots
Budget
Not disclosed
Duration
Not specified
Location
Małopolskie
Type
Services
59
Quality Score/100
Fair
Market Benchmark
Avg. Winning Price
€779,692
Avg. Bids
0.3
Competition
Low
SME Winners
83%
2,709 tenders analyzed

Original Tender Description

Provision of catering services for the Voivodeship Labour Office in Krakow

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for catering services at the Wojewódzki Urząd Pracy in Krakow presents a solid opportunity for experienced providers. While evaluation criteria are not specified, a strong focus on cost-effectiveness, operational flexibility, and adherence to hygiene standards will be crucial. Bidders should leverage their existing infrastructure and demonstrate a clear understanding of the client's needs for diverse event catering across the region.

Key Winning Messages

Reliable and Flexible Catering Solutions for Public Sector Events

Cost-Effective Quality Catering with Operational Excellence

Commitment to Food Safety and Client Satisfaction

Key Opportunities
Leverage the lack of specified evaluation criteria to establish a competitive advantage through a well-structured and comprehensive proposal that implicitly addresses likely evaluation factors (e.g., price, quality, responsiveness).
Highlight operational flexibility and responsiveness, particularly the ability to handle last-minute changes and serve multiple locations simultaneously, as this is a key operational demand.
Emphasize cost-effectiveness by detailing efficient operational processes and supply chain management, as price is almost always a significant factor in public tenders, even if not explicitly weighted.
Showcase a strong understanding of and commitment to food safety and hygiene standards, including the necessary certifications and staff training.
Key Challenges
Absence of specified evaluation criteria makes it difficult to precisely tailor the bid to maximize scoring. Bidders must infer likely priorities.

Develop a comprehensive proposal that addresses all stated requirements thoroughly, with a strong emphasis on value for money, operational efficiency, and quality assurance. Benchmark against similar public tenders to anticipate likely evaluation factors.

The contract duration is tied to the exhaustion of funds or 375 days, creating uncertainty for long-term resource planning.

Structure the bid to demonstrate scalability and adaptability. Highlight cost-efficiency and service quality that would make the contracting authority keen to extend or prioritize funding for the service. Avoid over-committing resources that cannot be easily scaled down.

The requirement to deliver to multiple locations across Małopolska, potentially simultaneously, demands robust logistical planning and execution.

Detail the company's logistical capabilities, including fleet management, route optimization, and contingency plans for unforeseen transport issues. Showcase experience in managing multi-site operations.

Ideal Bidder Profile
An established catering company with a proven track record of delivering high-quality services for public institutions or large organizations. They should possess a robust logistical network capable of serving multiple locations within the Małopolska region, a strong understanding of food safety regulations, and the flexibility to adapt to varying order sizes and last-minute changes. Experience with accessible catering solutions would be a significant advantage.
Key Requirements
Adherence to food safety and hygiene regulations (Ustawa o bezpieczeństwie żywności i żywienia)
Provision of catering services for various meeting sizes and locations across Małopolska
Flexibility to adapt to changes in order volume and last-minute cancellations (up to 24 hours prior)
Delivery of food in appropriate vehicles, including refrigerated transport
Commitment to serving fresh, same-day prepared meals
Ability to provide accessible catering solutions for individuals with disabilities
Prompt order fulfillment within a maximum of 5 working days from order placement (as per evaluation criteria note)
Key Discriminators
Exceptional responsiveness and flexibility in order management, exceeding the minimum 24-hour cancellation notice.
Proactive suggestions for menu optimization or service enhancements that align with public sector budgets and attendee needs.
Demonstrated experience in providing accessible catering solutions that go beyond basic requirements.
A highly efficient and cost-effective operational model that translates into competitive pricing without compromising quality.
Social Value Opportunities
Commit to sourcing a percentage of ingredients from local, sustainable suppliers within the Małopolska region, supporting the local economy and reducing food miles. (While not explicitly requested, this can be a differentiator).
Bid Focus Areas
Price

Offer competitive pricing based on efficient operations and economies of scale. Clearly articulate the value proposition, demonstrating that the proposed price delivers high quality and reliability.

Quality of Service

Detail the quality control measures, staff training, and commitment to using fresh ingredients. Provide examples of past successful catering events and client testimonials if possible (though not explicitly requested, it strengthens the bid).

Responsiveness and Flexibility

Highlight the company's ability to manage last-minute changes and fulfill orders within short notice periods. Detail the communication channels and processes for handling urgent requests.

Operational Capability

Demonstrate robust logistical capabilities for multi-location delivery, adherence to hygiene standards, and the availability of appropriate equipment and vehicles.

Recommendations7
Thoroughly Document Food Safety Compliance
CriticalMed effort

Provide detailed information on adherence to Polish food safety laws (Ustawa o bezpieczeństwie żywności i żywienia) and relevant sanitary regulations. Include details on staff training, HACCP implementation (if applicable), and any relevant certifications or permits from SANEPID.

Ensures compliance and builds trust with the contracting authority, mitigating a critical risk.
Infer and Address Likely Evaluation Criteria
CriticalHigh effort

Given the lack of specified criteria, assume price, quality, operational capacity, and responsiveness will be key. Structure the bid to excel in these areas, providing clear evidence and quantifiable benefits.

Maximizes the chances of a favorable evaluation by proactively addressing the contracting authority's likely priorities.
Emphasize Logistical Prowess for Multi-Location Service
HighMed effort

Detail the company's fleet, route planning, and experience in delivering to multiple, potentially dispersed locations within the Małopolska region. Highlight real-time tracking or communication systems for deliveries.

Addresses a significant operational challenge and differentiates from less capable competitors.
Propose a Competitive and Flexible Pricing Model
HighMed effort

Develop a clear per-person pricing structure for each category, ensuring it is competitive. Also, clearly state how pricing will be adjusted for actual services rendered and how last-minute changes will be handled financially.

Directly addresses the likely importance of cost and demonstrates financial transparency.
Incorporate Local Sourcing Commitment
MediumLow effort

Include a commitment to sourcing a portion of ingredients from local Małopolska suppliers. This adds a social value dimension that can be a subtle differentiator.

Enhances the bid's appeal by demonstrating corporate social responsibility and local economic support.
Clarify Subcontracting Policy
HighLow effort

If subcontracting is planned, clearly outline the process, the selection criteria for subcontractors, and the mechanisms for ensuring their compliance with all tender requirements, as the main contractor remains fully liable.

Mitigates risk associated with subcontractor performance and demonstrates responsible management.
Highlight Staff Qualifications and Training
MediumLow effort

Detail the qualifications and training of catering staff, particularly regarding food hygiene, customer service, and any specific requirements for serving individuals with disabilities.

Builds confidence in the quality and professionalism of the service delivery.
Competitive Positioning
Position as the most reliable and flexible catering partner for public institutions, capable of seamless execution across diverse needs and locations.
Emphasize a strong value proposition where competitive pricing is achieved through operational efficiency and a deep understanding of public sector procurement, not by compromising quality or safety.
Highlight a proactive and client-centric approach, demonstrating a willingness to collaborate and adapt to the specific needs of the Wojewódzki Urząd Pracy.

Competitors

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--The submission deadline is March 2, 2026, at 08:00:00 UTC.
MANDATORY EXCLUSION GROUNDS1
--No specific requirements identified based on the provided information.
ELIGIBILITY REQUIREMENTS1
--No specific requirements identified based on the provided information.
TECHNICAL CAPABILITY REQUIREMENTS1
--No specific requirements identified based on the provided information.
FINANCIAL REQUIREMENTS1
--No specific requirements identified based on the provided information.

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Documents

6 documents available with AI summaries

Notice PDFPDF
08de7060-4e23-d939-056e-e50001abb03e.pdf

This document contains a public procurement notice from the Regional Labour Office in Krakow for catering services.

PZ.271.1.7.2026 SWZ.pdfPDF
PZ.271.1.7.2026 SWZ.pdf

This document contains the Specification of Terms of Order (SWZ) for the procurement of catering services for the Voivodeship Labour Office in Krakow, outlining the tender procedure, subject, and funding sources.

PZ.271.1.7.2026 zał. 1 do swz - opis przedmiotu zamówienia.pdfPDF
PZ.271.1.7.2026 zał. 1 do swz - opis przedmio...

No summary available for this document.

PZ.271.1.7.2026 zał. 2 do swz - wzór umowy.pdfPDF
PZ.271.1.7.2026 zał. 2 do swz - wzór umowy.pd...

No summary available for this document.

PZ.271.1.7.2026 zał. 3 do swz - wzór formularza oferty.docxDOC
PZ.271.1.7.2026 zał. 3 do swz - wzór formular...

No summary available for this document.

PZ.271.1.7.2026 zał. 4 do swz - wzór oświadczenia o niepodleganiu wykluczeniu.do...DOC
PZ.271.1.7.2026 zał. 4 do swz - wzór oświadcz...

No summary available for this document.

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59
Fair

Tender Quality Score

This tender for catering services has fundamental information available and documents attached, but suffers from critical omissions in structured data and AI-extracted summaries regarding specific requirements, evaluation criteria, and estimated value, significantly impacting clarity, completeness, and fairness.

Score Breakdown

Legal Compliance70/100

The absence of a defined procedure type in the structured data, the missing reveal date, and the lack of extracted evaluation criteria are notable. However, the presence of key documents (SWZ, contract template, exclusion declaration) suggests that the necessary information might be contained within the documents, even if not well-structured or extracted. No disputes or suspensions are reported.

•Missing procedure type in structured data
•Missing reveal date
Clarity55/100

While the tender's overall description is clear, the AI-extracted summaries indicate a critical lack of specific requirements (exclusion, eligibility, technical, financial) and evaluation criteria. This significantly hinders a quick understanding of the tender's demands without a thorough manual review of all attached documents.

•No specific requirements identified in AI summary
•No evaluation criteria specified in AI summary
Completeness60/100

Basic information and all documents are provided. However, the estimated value is not disclosed, and contract duration is not explicitly stated in the basic information. Crucially, the AI-extracted summaries fail to provide specific requirements and evaluation criteria, making the structured data incomplete.

•Estimated value not disclosed
•Contract duration not explicitly stated in basic info
Fairness45/100

The undisclosed estimated value and, more critically, the complete absence of specified evaluation criteria in the AI summary are major fairness concerns, as they prevent bidders from understanding the basis of selection and could lead to arbitrary decisions. While e-procurement is enabled and documents are accessible, these fundamental gaps undermine transparency.

•Estimated value not disclosed
•No evaluation criteria specified in AI summary
Practicality70/100

The tender supports e-procurement, which is a positive for practicality. All documents are available. However, the contract start date and duration are not immediately apparent from the basic information, requiring deeper document review.

•Contract start date not explicitly stated in basic info
•Contract duration not explicitly stated in basic info
Data Consistency65/100

The data shows inconsistencies and gaps, such as the 'Procedure: None' conflicting with the SWZ summary mentioning a 'tender procedure,' and several key fields (Liable Person, Estimated Value, Reveal Date, Contract Duration) being unpopulated. No disputes or suspensions are reported, which is consistent.

•'Procedure: None' in structured data contradicts SWZ summary
•Several key fields unpopulated (Liable Person, Estimated Value, Reveal Date, Contract Duration)
Sustainability20/100

There is no indication within the provided information that this tender incorporates green procurement principles, social aspects, or an innovation focus. This represents a missed opportunity for promoting sustainable practices.

•No green procurement
•No social criteria

Strengths

Clear title, organization, and description
CPV code and location information are correctly provided
All relevant tender documents are attached and accessible
E-Procurement is enabled, supporting electronic submission
No reported disputes or suspensions

Concerns

Critical lack of specific requirements (exclusion, eligibility, technical, financial) and evaluation criteria in AI-extracted summaries
Estimated value is not disclosed, hindering bidder assessment
Procedure type is missing in structured data, and reveal date is absent
Contract duration and start date are not explicitly stated in basic information
No integration of sustainability (green, social, innovation) aspects

Recommendations

1. Ensure all specific requirements (eligibility, technical, financial) and evaluation criteria are clearly stated and easily extractable from the tender documents, ideally summarized in the main notice.
2. Disclose the estimated value of the contract to enhance transparency and fairness for potential bidders.
3. Populate all structured data fields accurately, including the procedure type, reveal date, and contract duration, to improve data consistency and completeness.

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