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Tenders

Out of Hours Call-Handling Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
January 29, 2026
Contract Details
Category
Open Procedure
Reference
008439-2026
Value
Not disclosed
Location
Tees Valley and Durham, United Kingdom
Published
September 28, 2026
CPV Code
Project Timeline

Tender Published

January 30, 2026

Deadline for Questions

January 22, 2026

Submission Deadline

January 29, 2026

Contract Start Date

April 01, 2026

View Original
Budget
Not disclosed
Duration
35 months
Location
Tees Valley and Durham
Type
Open Procedure

Original Tender Description

Out of Hours Call-Handling Services and support - seven days a week, 365 days a year, wrap-around service designed to respond to emergency reports that are received outside of normal office hours.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
008439-2026_ocds_record.json

This tender seeks providers for 24/7/365 out-of-hours call-handling services to respond to emergency reports, with details provided in this OCDS Record.

OCDS Release PackageDOC
008439-2026_ocds_release.json

This OCDS Release Package provides structured data detailing a past award and contract for out-of-hours call-handling services, including the contracting authority and the awarded supplier.

Official PDF VersionPDF
008439-2026_official.pdf

This document is a contract award notice from BELIEVE HOUSING LIMITED for Out of Hours Call-Handling Services, announcing Orbis Protect Limited as the successful supplier with a contract value of £199,754.27 (excluding VAT) for a period from April 2026 to March 2029, with possible extensions.

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Quality Score

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