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Tenders

AI Foundation and Digital Front Door Services

Closed
Deadline
Deadline not specified
Contract Details
Category
Negotiated Procedure
Reference
057825-2026
Value
Not disclosed
Location
Inner London - East, United Kingdom
Published
August 20, 2026
CPV Code
Project Timeline

Tender Published

June 19, 2026

Budget
Not disclosed
Duration
Not specified
Location
Inner London - East
Type
Negotiated Procedure

Original Tender Description

SRS partner services face sustained pressure from rising demand, increasing complexity, workforce constraints and growing expectations for digital access. Many core processes remain manual, fragmented, or duplicated, reducing productivity, increasing risk and limiting staff capacity for higher-value work.Partners are currently responding independently, trialling small-scale automation or using free AI tools without integration or consistent oversight. This creates duplication, uneven progress and avoidable risk.The proposed investment provides a shared AI Management Hub as a common foundation, enabling AI to be integrated safely into systems, data and workflows across all partners. It supports governance, service resilience and value for money through a single coordinated approach.Year one will deliver the shared AI Foundation, including a secure AI Management Hub integrated with existing systems and data, core AI tools for staff, a controlled replacement for ungoverned free AI tools, and the initial Digital Front Door capability for AI-assisted handling of citizen enquiries.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
057825-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
057825-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
057825-2026_official.pdf

No summary available for this document.

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