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Tenders

Provision of Hard Facilities Management Services

Open
Deadline
263 days left
December 16, 2026
Contract Details
Category
Restricted Procedure
Reference
008586-2026
Value
£22,350,000
Location
United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

January 30, 2026

Deadline for Questions

December 09, 2026

Submission Deadline

December 16, 2026

Contract Start Date

December 16, 2026

Budget
£22,350,000
Duration
60 months
Location
United Kingdom
Type
Restricted Procedure
61
Quality Score/100
Good

Original Tender Description

Oriel is a joint initiative between Moorfields Eye Hospital NHS Foundation Trust, the UCL Institute of Ophthalmology, and Moorfields Eye Charity. Together, all services at Moorfields Eye Hospital on City Road and the UCL Institute of Ophthalmology on Bath Street, will be relocated to a new, integrated centre in Camden. This move is a transformative opportunity to create a world-leading centre for eye care, research, and education. Harnessing clinical care and research expertise under one roof in a new fit-for-purpose centre will enable closer collaboration between clinicians and researchers to speed up the delivery of treatments and therapies for patients. The centre will deliver the highest-quality clinical care, research and education in an environment that promotes innovation. As a new development, Oriel requires the procurement of a comprehensive Hard Services Facilities Management (FM) solution to make the building fully operational. This service will encompass all engineering hard services related to the building's infrastructure, including: - Planned preventive maintenance - Reactive repairs - Project works - Statutory compliance activities This scope covers the building infrastructure only and excludes any hospital operational or clinical equipment used directly in patient care.

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Requirements & Qualifications

16 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (6)
Technical (5)
Financial (1)
SUBMISSION REQUIREMENTS3
--Submit a Request to Participate by the deadline of 20 February 2026.
--If selected, submit a full tender proposal by the final submission deadline of 16 December 2026.
--All submissions must clearly address the provision of comprehensive Hard Services Facilities Management for building infrastructure, as outlined in the tender description.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided tender information. Bidders should refer to the full tender documents for these.
ELIGIBILITY REQUIREMENTS6
--Be capable of providing comprehensive Hard Services Facilities Management (HSFM).
--Be able to deliver planned preventive maintenance, reactive repairs, project works, and statutory compliance activities for building infrastructure.
--Possess the necessary expertise to manage facilities for a new, integrated eye care, research, and education centre.
TECHNICAL CAPABILITY REQUIREMENTS5
--Demonstrate proven capability and experience in delivering planned preventive maintenance services for complex building infrastructure.
--Demonstrate proven capability and experience in providing reactive repair services for complex building infrastructure.
--Demonstrate proven capability and experience in undertaking project works related to building infrastructure.
FINANCIAL REQUIREMENTS1
--Possess the financial capacity and stability to undertake a contract with an estimated value of 22,350,000 EUR (approximately £18.6M) over 60 months.

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Documents

4 documents available with AI summaries

OCDS RecordDOC
008586-2026_ocds_record.json

This OCDS record provides structured data for Oriel Estates Services LLP's restricted procurement of a Hard Services Facilities Management solution for a new eye care centre, covering building infrastructure maintenance, repairs, and compliance.

OCDS Release PackageDOC
008586-2026_ocds_release.json

This OCDS data package details the tender for comprehensive hard services facilities management, including maintenance, repairs, and compliance, for the new Oriel eye care centre's building infrastructure.

Official PDF VersionPDF
008586-2026_official.pdf

Oriel Estates Services LLP is seeking comprehensive Hard Services Facilities Management for a new eye care, research, and education centre, covering building infrastructure maintenance, repairs, and compliance, with an estimated value of £18.6M and a deadline for requests to participate on 20 February 2026.

Tender NoticeHTM
008586-2026.html

Oriel Estates Services LLP seeks a comprehensive Hard Services Facilities Management solution, including maintenance, repairs, project works, and statutory compliance for its new eye care, research, and education centre, with an estimated value of £18.6M over 5-8 years.

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61
Good

Tender Quality Score

This tender for Hard Facilities Management services is moderately well-structured with clear service descriptions and financial details, but is significantly hampered by the critical absence of explicit evaluation criteria and the lack of e-submission capabilities.

Score Breakdown

Legal Compliance60/100

The tender defines the procedure type and CPV code correctly, and there are no reported disputes. However, the critical absence of specified evaluation criteria and the missing tender reveal date are significant legal compliance shortcomings. The 21-day period for the initial Request to Participate is on the shorter side for a restricted procedure.

Missing evaluation criteria
Missing tender reveal date
Clarity65/100

The project description and the scope of required Hard Facilities Management services are very clear and detailed. The AI-extracted eligibility, technical, and financial requirements are also well-articulated. However, the complete absence of evaluation criteria makes it unclear how proposals will be assessed, which is a major clarity issue.

No evaluation criteria specified
Completeness65/100

The tender provides essential information such as title, reference, organization, detailed description, estimated value, duration, and deadlines. All required documents are indicated as available. The primary deficiency is the critical omission of evaluation criteria, which is fundamental for a complete tender package.

Missing evaluation criteria
Fairness55/100

The tender discloses the estimated value and the requirements appear generic, not tailored. However, the absence of explicit evaluation criteria severely compromises transparency and objectivity, impacting fairness. Additionally, the lack of e-submission capabilities creates an unequal playing field and hinders accessibility for potential bidders.

No evaluation criteria specified
No e-submission
Practicality60/100

Key practical details like contract start date and duration are clearly specified. However, the lack of electronic submission support is a significant practical drawback in modern procurement, potentially increasing administrative burden for bidders. The absence of a direct document URL also slightly reduces practicality.

No e-submission
No explicit document URL
Data Consistency80/100

Most key fields are populated, and dates are logical and consistent, with no reported disputes or suspensions. Minor inconsistencies include empty fields for "Liable Person" and missing codes for procedure type, along with the missing reveal date.

Empty "Liable Person" field
Missing procedure type codes
Sustainability20/100

The tender does not explicitly incorporate any green procurement, social criteria, or innovation focus within the requirements for the facilities management services. This represents a missed opportunity to leverage public procurement for broader sustainability objectives.

Not green procurement
No social criteria

Strengths

Clear and detailed service description
Comprehensive AI-extracted requirements (eligibility, technical, financial)
Value, duration, and key deadlines are specified
No reported disputes or suspensions
Documents are indicated as available

Concerns

Critical absence of evaluation criteria
Lack of electronic submission (e-submission)
No explicit sustainability (green/social/innovation) requirements
Missing tender reveal date
Initial Request to Participate deadline is relatively short

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and legal compliance.
2. Implement an e-submission platform to enhance fairness, accessibility, and efficiency.
3. Integrate specific sustainability (environmental, social, innovation) requirements into the tender.

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