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Carrying out satisfaction surveys and fraud surveys within the Optibus/Optiguide, Tcl Interurbain and Cavbs perimeter

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In brief

Sytral Mobilités - Transport is seeking survey conduction services for user satisfaction and fraud surveys across the Optibus/Optiguide, Tcl Interurbain and Cavbs perimeters in France. These indicators are crucial for financial incentives in public service delegations. The deadline for submission is 27 November 2026. Notice, tender documents and submission instructions are available on marches-publics.info.

Updated October 29, 2026

Deadline
28 days left
November 27, 2026
Contract Details
Category
Other
Reference
26-104749
Value
Not disclosed
Location
Auvergne-Rhone-Alpes, France
Published
October 22, 2026
CPV Code
Project Timeline

Tender Published

October 27, 2026

Deadline for Questions

November 20, 2026

Submission Deadline

November 27, 2026

View Original

Key facts

Buyer
Sytral Mobilités - Transport
Deadline
28 days left
CPV Code
79311200 — Survey conduction services
Procedure
Open procedure
Source
French Official Bulletin of Public Contracts (BOAMP)
Budget
Not disclosed
Duration
Not specified
Location
Auvergne-Rhone-Alpes
Type
Other

Original Tender Description

La présente consultation concerne la réalisation d'enquêtes satisfaction des usagers et d'enquêtes fraude sur des services de mobilités mis en oeuvre par SYTRAL Mobilités. Dans le cadre des délégations de services publics pour l'exploitation des réseaux et de la mise en oeuvre de marchés publics pour la réalisation de certains services, la satisfaction usagers et le taux de fraude sont des indicateurs qui entrent dans le calcul d'incitations financières. Ces indicateurs nécessitent la mise en p

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

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