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Tenders

GoldSTAR Season Ticket Database

Closed
Deadline
Deadline not specified
Contract Details
Category
Negotiated Procedure
Reference
073905-2026
Value
Not disclosed
Location
Berkshire, Buckinghamshire and Oxfordshire, United Kingdom
Published
October 01, 2026
CPV Code
Project Timeline

Tender Published

August 04, 2026

View Original
Budget
Not disclosed
Duration
Not specified
Location
Berkshire, Buckinghamshire and Oxfordshire
Type
Negotiated Procedure

Original Tender Description

Transport for Wales (TfW) intends to award a contract directly to Team Tech for the provision of the GoldSTAR Season Ticket Database, a specialist system used to manage season ticket customer records, products, travel entitlements and associated lifecycle activities across the TfW rail network. The system supports a range of critical operational functions, including customer service, retail operations, business processes and management reporting. The proposed contract will be awarded for an initial term of four years, with options to extend for up to a further two years (1+1 years). GoldSTAR has been identified as a unique and established solution that is fully integrated within TfW's existing ticketing and rail retail environment. The direct award is to ensure continuity of service, maintain interoperability with the wider rail retail ecosystem. It will also mitigate the operational, financial and implementation risks that could arise from migration to an alternative solution, including potential service disruption, loss of functionality and additional transition costs.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
073905-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
073905-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
073905-2026_official.pdf

No summary available for this document.

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