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RM6181 - Contract Award - Consumer Advise and Information Phoneline

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Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
January 19, 2026
Contract Details
Category
Restricted Procedure
Reference
004274-2026
Value
£1,369,832
Location
United Kingdom
Published
August 05, 2026
CPV Code
Project Timeline

Tender Published

January 19, 2026

Deadline for Questions

January 12, 2026

Submission Deadline

January 19, 2026

View Original
Budget
£1,369,832
Duration
Not specified
Location
United Kingdom
Type
Restricted Procedure

Original Tender Description

To deliver the next phase of the Consumer Advice and Information (CAI) Phoneline service from March 2026. The service will provide impartial, expert energy advice and assisted digital support to consumers in England regarding clean heat and energy efficiency home improvements, helping consumers to understand and access government schemes, retrofit options, and energy-saving measures

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
004274-2026_ocds_record.json

This OCDS record details the contract award for the next phase of the Consumer Advice and Information (CAI) Phoneline service, which will provide impartial energy advice and digital support to consumers in England on clean heat and energy efficiency from March 2026.

OCDS Release PackageDOC
004274-2026_ocds_release.json

This OCDS data package details the completed award and contract for the Consumer Advice and Information (CAI) Phoneline service, which provides energy advice and digital support to English consumers on clean heat and energy efficiency.

Official PDF VersionPDF
004274-2026_official.pdf

This document is a contract award notice for the next phase of the Consumer Advice and Information (CAI) Phoneline service, valued at £1,369,832.40, providing energy advice and digital support to consumers in England from March 2026, awarded under the Crown Commercial Services Framework RM6181 Lot 1.

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