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Tenders

Health Insurance for 2026/2027

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 09, 2026
Contract Details
Category
Services
Reference
161774
Value
€282,100
Location
Riga, Latvia
Published
February 05, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 05, 2026

Deadline for Questions

March 02, 2026

Submission Deadline

March 09, 2026

Tender Opening

March 09, 2026

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Budget
€282,100
Duration
12 months
Location
Riga
Type
Services
59
Quality Score/100
Fair
Market Benchmark
Avg. Winning Price
€139,128
Avg. Bids
2.6
Competition
Low
SME Winners
98%
1,731 tenders analyzed

Original Tender Description

Health insurance for diplomats and officials (employees) of the diplomatic and consular service employed at the central apparatus of the Ministry of Foreign Affairs, and officials (employees) of the Secretariat of the Latvian Presidency of the Council of the European Union for 2026/2027.

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70%
Estimated Win ProbabilityModerate Fit

This tender requires a highly compliant and technically sound health insurance provider for diplomatic staff. Success hinges on meticulous adherence to all mandatory requirements, demonstrating robust service delivery capabilities, and a competitive pricing strategy. While social value and innovation are not explicit criteria, demonstrating a commitment to high-quality, reliable service will be paramount.

Key Winning Messages

Unwavering Compliance and Reliability: Guaranteeing seamless service delivery that meets and exceeds the stringent requirements of diplomatic personnel.

Cost-Effective Value Proposition: Offering a competitive and sustainable pricing model that delivers excellent health coverage.

Expertise in Specialized Group Insurance: Demonstrating a deep understanding of the unique needs of diplomatic and consular staff.

Key Opportunities
Demonstrate a deep understanding of the specific needs of diplomatic and consular staff, including potential requirements for international coverage or specialized medical access.
Leverage existing relationships or experience with government ministries or international organizations to build trust and credibility.
Develop a highly competitive pricing strategy that balances cost-effectiveness with comprehensive coverage, given the absence of explicit financial requirements.
Key Challenges
Lack of specified evaluation criteria makes it difficult to optimize bid strategy.

Assume a balanced evaluation approach where compliance, technical capability, and price will be key. Focus on exceeding minimum requirements in all areas and presenting a clear, competitive price.

High level of competition is likely given the specialized nature and public sector client.

Thoroughly analyze all tender documents to identify any subtle preferences or requirements. Differentiate through exceptional service delivery and a clear value proposition.

Potential for complex administrative requirements and reporting due to the nature of the client.

Ensure the bid proposal clearly outlines robust administrative processes, reporting mechanisms, and dedicated account management for the client.

Ideal Bidder Profile
An established health insurance provider with a proven track record in serving public sector or diplomatic entities, possessing strong operational capacity, a comprehensive network of medical providers, and a robust claims processing system. The ideal bidder will also have experience in managing complex policy requirements and ensuring high levels of client satisfaction.
Key Requirements
Compliance with Mandatory Exclusion Grounds
Meeting all Eligibility Requirements
Compliance with Technical Specifications for Health Insurance Services
Submission of Mandatory Forms (1.forma, 2.forma, 3.forma) and Supporting Documents
Submission by the Deadline: 2026-03-09T10:00:00
Key Discriminators
Demonstrated experience in providing health insurance for diplomatic missions or similar international organizations.
A highly responsive and proactive customer service model tailored to the needs of high-profile individuals.
A flexible and adaptable service offering that can accommodate potential future changes in the client's needs or policy requirements.
A clear and transparent pricing structure that demonstrates excellent value for money.
Social Value Opportunities
While not explicitly required, a commitment to supporting local healthcare providers within Latvia can be subtly highlighted as a benefit of choosing the bidder.
Bid Focus Areas
Compliance with Mandatory Requirements

Conduct a thorough review of 'Iepirkuma priekšmeta prasības, 1.versija' and 'Nolikums' to ensure 100% adherence to all exclusion and eligibility criteria. Double-check all mandatory forms and supporting documents for accuracy and completeness.

Technical Capability

Clearly articulate the bidder's capacity to deliver comprehensive health insurance services, including details on provider networks, claims processing efficiency, and service level agreements. Highlight any specialized services relevant to diplomatic staff.

Price

Develop a competitive pricing model that reflects the estimated value and the scope of services. Ensure the pricing is transparent and justifiable, demonstrating value for money without compromising on quality.

Recommendations6
Meticulous Document Review and Compliance Check
CriticalHigh effort

Conduct an exhaustive review of 'Iepirkuma priekšmeta prasības, 1.versija' and 'Nolikums' to identify all mandatory exclusion grounds, eligibility requirements, and submission specifications. Ensure all mandatory forms (1.forma, 2.forma, 3.forma) and supporting documents are completed accurately and submitted on time.

Avoids immediate disqualification and ensures a compliant bid.
Assume Price is a Key Differentiator
HighMed effort

Given the lack of explicit evaluation criteria, assume that price will be a significant factor. Develop a cost-effective yet comprehensive insurance plan that offers strong value for money. Clearly articulate the benefits and coverage provided for the proposed price.

Increases competitiveness and appeal to the contracting authority.
Highlight Specialized Diplomatic Service Experience
HighMed effort

If the bidder has experience serving diplomatic missions, government bodies, or international organizations, this should be prominently featured. Emphasize understanding of unique needs, security protocols, and discreet service delivery.

Builds trust and positions the bidder as a preferred provider for this specific client.
Proactive Clarification Requests
HighLow effort

If any aspect of the 'Nolikums' or 'Iepirkuma priekšmeta prasības, 1.versija' is unclear, especially regarding technical specifications or service expectations, submit formal clarification requests to the Ministry of Foreign Affairs well in advance of the deadline.

Ensures a precise understanding of requirements, leading to a more accurate and competitive bid.
Develop Robust Service Level Agreements (SLAs)
MediumMed effort

Outline clear and measurable Service Level Agreements (SLAs) within the technical proposal, covering aspects like claims processing times, response times for inquiries, and network accessibility. This demonstrates a commitment to high-quality service delivery.

Enhances the perceived reliability and quality of the proposed service.
Subtle Emphasis on Local Network Support
LowLow effort

While social value is not a criterion, subtly mention the strength and accessibility of the bidder's network of medical providers within Latvia, implying support for the local healthcare ecosystem.

Adds a positive, albeit minor, dimension to the bid without deviating from core requirements.
Competitive Positioning
Position as the most reliable and compliant provider, emphasizing a flawless track record and deep understanding of governmental/diplomatic client needs.
Highlight a superior value proposition where comprehensive coverage and excellent service are delivered at a competitive price point.
Showcase a proactive and responsive service model that minimizes administrative burden for the Ministry of Foreign Affairs.

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Requirements & Qualifications

8 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS4
--Bids must be submitted by the deadline: 2026-03-09T10:00:00.
--Bidders must submit mandatory forms, such as 1.forma, 2.forma, and 3.forma, as specified in the procurement requirements document "Iepirkuma priekšmeta prasības, 1.versija".
--Bidders must submit all required supporting documents as specified in the procurement requirements document "Iepirkuma priekšmeta prasības, 1.versija".
MANDATORY EXCLUSION GROUNDS1
--Bidders must not fall under any of the specified mandatory exclusion criteria detailed in the procurement requirements document "Iepirkuma priekšmeta prasības, 1.versija".
ELIGIBILITY REQUIREMENTS1
--Bidders must meet all specified selection requirements outlined in the procurement requirements document "Iepirkuma priekšmeta prasības, 1.versija".
TECHNICAL CAPABILITY REQUIREMENTS1
--Bidders must comply with the technical specifications for health insurance services for the 2026/2027 period, as detailed in the "Nolikums" document.
FINANCIAL REQUIREMENTS1
--No specific financial requirements are explicitly mentioned in the provided summaries.

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Documents

2 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
161774_PD.ANY_1_1_1_20260205052410.pdf -- 121.7 KB

This document contains the procurement requirements for health insurance services for 2026/2027, detailing exclusion criteria, selection requirements, and specifying mandatory forms (such as 1.forma, 2.forma, 3.forma) and supporting documents that bidders must submit.

NolikumsZIP
2025-343-CI_Nolikums_2026-02-03.zip -- 1.2 MB

This document contains the technical specifications for health insurance services for 2026/2027 and the general regulations governing the procurement procedure by the Latvian Ministry of Foreign Affairs.

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59
Fair

Tender Quality Score

This tender for health insurance services has a clear description and basic information, but is significantly hampered by the lack of specified evaluation criteria and potential issues with document accessibility, raising serious concerns about fairness and transparency.

Score Breakdown

Legal Compliance70/100

The tender correctly defines the open procedure type and CPV code, and the submission deadline is reasonable. However, the 'Restricted document access' flag, if it means bidders cannot access full documents, represents a significant transparency issue and potential non-compliance with equal treatment principles.

•Restricted document access (if applicable to bidders)
Clarity60/100

The service description is clear, and requirements are categorized into exclusion, eligibility, technical, and submission. Nevertheless, the explicit absence of evaluation criteria is a major deficiency, making it difficult for bidders to understand how their proposals will be assessed.

•No evaluation criteria specified
Completeness65/100

Basic information, financial details, and duration are well-defined. However, the critical omission of evaluation criteria and the potential issue of restricted document access significantly detract from the tender's completeness.

•Missing evaluation criteria
•Potential restricted document access
Fairness40/100

The disclosed value and reasonable submission period are positive. However, the lack of specified evaluation criteria and the 'Restricted document access' flag are severe concerns that undermine transparency and equal opportunity for all bidders. The contradiction regarding e-submission also adds a minor layer of uncertainty.

•No evaluation criteria specified
•Restricted document access (if applicable to bidders)
Practicality60/100

The indication of E-Procurement is a positive for practicality. However, the lack of a direct document URL (linked to restricted access) and the absence of a specific contract start date reduce the overall practicality for potential bidders. The e-submission contradiction is also a practical hurdle.

•No direct document URL provided (related to restricted access)
•No specific contract start date
Data Consistency75/100

Most key fields are populated, and dates are logical and consistent. The primary inconsistency lies in the conflicting information regarding e-submission capabilities ('E-Procurement' characteristic versus 'No e-submission' issue flag).

•Contradiction regarding e-submission
Sustainability20/100

The tender does not include any explicit green procurement, social, or innovation criteria, nor is it indicated as EU-funded, resulting in a low score for sustainability aspects.

•Not green procurement
•No social criteria

Strengths

Clear description of the service
Open procedure with reasonable submission deadline
Estimated value is disclosed and not classified
E-Procurement is indicated (despite contradiction)
Comprehensive basic information provided

Concerns

No evaluation criteria specified (critical)
Restricted document access (high concern if applicable to bidders)
Contradiction regarding e-submission
Lack of specific contract start date
No integration of sustainability, social, or innovation aspects

Recommendations

1. Immediately publish clear and objective evaluation criteria to ensure transparency and fairness.
2. Ensure all tender documents are fully and easily accessible to all potential bidders.
3. Clarify the e-submission status to avoid confusion and ensure full electronic process.

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