United Kingdom270 days leftOpen

Electric Metering Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£5,800,000

DEADLINE

October 30, 2026 at 00:00

CATEGORY

Other

CPV CODE

38554000

REFERENCE

002499-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly mentioned in the provided information.

ELIGIBILITY REQUIREMENTS

  • The successful partner must be suitably accredited.
  • The successful partner must demonstrate compliance with all relevant electricity metering standards.
  • The partner is expected to be proactive in contractual innovation.
  • The partner is expected to deliver high-quality performance throughout the contract period.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The partner must be able to deliver comprehensive electricity metering services.
  • The partner must be responsible for providing meter operator services.
  • The partner must be responsible for providing data collection services.
  • The partner must be responsible for providing data aggregation services.
  • The partner must ensure the continued reliability and efficiency of Thames Water's electricity metering infrastructure.
  • The scope of services must cover 100% of Thames Water's electric metering portfolio.
  • The partner must demonstrate technical competence.
  • The contract will encompass all aspects of meter operation.
  • The contract will encompass all aspects of data collection.
  • The contract will encompass all aspects of data aggregation.
  • The services must focus on supporting Thames Water's operational objectives.
  • The services must focus on supporting Thames Water's strategic objectives.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders (e.g., minimum turnover) are explicitly mentioned in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Bidders must ask for access to the PSQ (Pre-Qualification Questionnaire).
  • The deadline for asking for access to the PSQ is 9th January 2026, at 10am.
  • Bidders must submit the PSQ (Pre-Qualification Questionnaire).
  • The deadline for submitting the PSQ is 9th January 2026, at 10am.
  • The overall tender submission deadline is 30th October 2026, at 00:00:00.

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PDF
Official PDF Version
PDF002499-2026_official.pdf
Summary:
Thames Water seeks an accredited partner for comprehensive electricity metering services, including meter operation, data collection, and aggregation, across its portfolio, with a deadline for PSQ submission by January 14, 2026.

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68
Good

Tender Quality Score

This tender suffers from critical procedural flaws and a severe lack of essential documentation, making fair and open competition highly improbable. The passed pre-qualification deadline and absence of tender documents are major impediments.

Score Breakdown

Legal Compliance100/100

The pre-qualification questionnaire (PSQ) access and submission deadline has already passed as of today's date (2026-01-14), rendering the tender inaccessible to new potential bidders and violating principles of equal treatment and transparency.

PSQ deadline passed before today's date, making participation impossible for new bidders.
Clarity40/100

Several eligibility requirements, such as 'proactive in contractual innovation' and 'deliver high-quality performance,' are subjective and lack clear, measurable definitions or assessment criteria within the provided information.

Subjective eligibility requirements without clear definitions.
Missing evaluation criteria for subjective requirements.
Completeness83/100

The tender is critically incomplete, lacking all essential tender documents, including the Pre-Qualification Questionnaire (PSQ) itself, detailed specifications, and evaluation criteria. This prevents bidders from understanding the full scope and requirements.

No tender documents attached or available.
Missing evaluation criteria.
Fairness60/100

The passed PSQ deadline severely restricts competition. The reservation of the right to 'refine the award criteria' introduces uncertainty and potential for arbitrary changes, undermining transparency and equal treatment. The broad scope covering '100% of Thames Water's electric metering portfolio' combined with subjective requirements and missing documentation raises concerns about potential tailoring.

PSQ deadline passed, limiting competition.
Right to refine award criteria introduces uncertainty.
Practicality40/100

It is practically impossible for any new interested party to participate in this tender due to the pre-qualification deadline having already passed. The lack of any tender documents further exacerbates this issue.

Participation impossible for new bidders due to passed PSQ deadline.
Lack of tender documents makes bid preparation unfeasible.
Data Consistency100/100

There is a critical inconsistency in the timeline: the deadline for asking for and submitting the PSQ (9th January 2026) has already passed relative to the current date (14th January 2026), while the overall submission deadline is much later.

PSQ deadline precedes today's date, creating a critical timeline inconsistency.
Sustainability25/100

The tender does not explicitly mention any green procurement or social criteria, despite the 'Innovation Focus' characteristic, which could have included sustainability innovations.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear title and reference number.
Specified organization and comprehensive description of services.
Disclosed estimated value.
Explicit focus on innovation.

Concerns

The pre-qualification deadline has already passed.
No tender documents are available.
Evaluation criteria are missing.
Contracting authority reserves the right to refine award criteria.
Broad scope combined with subjective requirements raises concerns about potential tailoring.

Recommendations

1. The contracting authority should immediately re-evaluate and potentially re-advertise this tender with corrected and realistic deadlines.
2. All tender documents, including the PSQ and detailed evaluation criteria, must be published upfront to ensure transparency and fair competition.
3. Subjective requirements should be clarified with measurable criteria.

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B
Tender Quality Score
68/ 100 · Good

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