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Indkøb af Vikarydelser til DSB

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Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
Contract Details
Category
Other
Reference
00800165-2024
Value
kr67,500,000
Location
Hovedstaden, Denmark
Published
May 14, 2026
Organization
DSB
CPV Code
Project Timeline

Tender Published

December 31, 2024

Budget
kr67,500,000
Duration
Not specified
Location
Hovedstaden
Type
Other

Original Tender Description

DSB udbyder hermed rammeaftale om formidling af vikarer til DSB inden for områderne: Kundeservice & Salg, IT-Onsite samt Kontor & Administration. Opgaver i Kundeservice & Salg omfatter primært områder inden for DSB Salg & Service og DSB Kundesupport. De primære opgaver er håndtering af kundehenvendelser, som omfatter både fysiske og telefoniske henvendelser til DSB Kundecenter og betjente salgssteder, som har brug for hjælp til bl.a. køb og bestilling af billetter, spørgsmål til afgange og an

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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